外贸函电语气
【关键词】外贸英语函电；语气
外贸英语函电是集国际贸易实务、英语写作、营销、商务谈判及应用文写作等知识为一体，是国际贸易传递信息的主要媒介之一，得到了越来越广泛的使用和重视，是贸易双方彼此相互了解、进行贸易往来的主要途径，可以说是“以笔代口谈生意”。其作为商贸英语的一个分支，具有独特的语域并影响其语言形式。一则好的外贸英语函电除了词汇、语法上准确无误外，在语气的选择与使用上也是十分讲究的，函电使用的语气反映了写信人的态度，对读信的人心理影响很大，可能会影响到交易的成功与否，因此我们在撰写外贸书信时应注意使用正确的语气。然而，在外贸英语函电课的教与学过程中却往往忽视这一点。学生所写的信函即使在词汇、语法上准确无误，却往往语气生硬，违反了交际原则，则传递的信息不为对方乐意接受，无法达到写信的目的。这个问题亟待大家的重视。
一、语气要亲切自然
外贸函电是贸易双方相互往来的途径。读信的人与写信人一样有他自己的感情，我们不得忽视他的感受，他们是在以笔代口谈生意，因而使用的语言不能生硬呆板，冷冷冰冰，显得缺乏亲切感。一则上乘的外贸书信的秘诀就是轻松自然、简单明了，好像是在谈话，亲切友善。但有些人本性热情亲切，然而写起信函就忘了自已是在以笔代口谈生意，所用的文字结构显得冷漠，缺乏热情，如常称自己为“writer”（笔者），该说“I visited yourshowroom.”却说“The writer visited yourshowroom”。殊不知籍借强调你、我或我们的亲切的文句有助于产生比较适合函电的热情友好的语气。
二、谦恭有礼、心平气和
语气委婉谦恭有礼是商场上的重要法则，接待顾客要有礼貌，函电往来也要有礼貌。利奇（Leech，1983）认为言语交际除了讲究合作原则（Cooperative Principle）外，还要讲究礼貌原则（Politeness Principle）。有礼貌的信可博得对方的好感，诸如“Please”、“Thank you”、“We have pleasure”、“We regret that”等用语，定能使对方产生好感.有助
于问题的解决二生意往来难免有纠纷.会产生摩擦，而礼貌则是润滑油，外贸函电中无论是索赔、抱怨、拒绝接受等措辞都要力求客气，心平气和、语气委婉，有礼貌地作答.无论对方态度如何。在函电中具体做法如下：
1.善于使用被动式语句同样一件事的叙述，用主动句表达常有谴责对方的感受，如用被动句，语气则缓和多了。在商务函电中，为了使函电更加礼貌得体，除了选用一些得体语言外，还应多使用被动语态，因为被动语态能使你的请求显得更加温和。如：（1）You made a very careless mistake.
应改为：A very careless mistake was made.
（2）You did not enclose the cheque withyour order.
应改为：The cheque was not enclosed with your order.
（3）For the past two years，you did notgive US any order.
应改为：For the past twoyears，no order has been given to us.
2.以肯定句代替否定句，避免使用“no”否定句常会引起对方不快，如用肯定语气，则可得到对方好感：
（1）We do not believe yOU will have cause for dissatisfaction.
应改为：We feel that you’ll be entirely satisfied.
（2）It is against our policy to sell leftover goods below COSt.
应改为：It is our policy always to have full stocks of goods at fair prices.
（3）We are discouraged to learn that we were in fault.
应改为：Thank you for calling attention to the unfortunate incident.
（4）We cannot understand why you have had trouble with this article.
应改为：We presume that there must be some reason for your having trouble with this article.
3.使用疑问句
就陈述句、祈使句和疑问句而言，当以接受者为出发点而发出问接指令时，疑问句较另两类句式更婉转，更有礼貌。通过问接征求对方意见的方式，不仅表明了话语意义，还表示了对对方的尊重，避免了过于率直而显得盛气凌人。这种使用含“意态”（modulation）的疑问句是由语旨决定的，属于人际关系，韩礼德（1994）称之为语法隐喻（gram―matical metaphor）；舍尔（Searl，1975）解释为间接言语行为（indirect speech act）。（1）Quote US CIFC5%New York.
（2）We request you to quote US CIFC5% New York.
（3）Could you quote US CIFC5%New York
（1）句使用了祈使句，口气显得强硬，把自己的想法强加于对方，违背了平等合作的商务交际原则；（2）句虽没有（1）句的咄咄逼人之势，但仍过于直接；（3）句为疑问句，通过“询问”方式间接要求对方报含5%佣金的成本、运费加保险的价格则显得谦和。
4.使用条件句
在向对方提出“要求、建议”时多用条件句更能表达礼貌、委婉的语气。运用if条件句使主句表达的内容具有了条件性，使提出来的建议听起来更具有试探性（Swan，1980：319）。如：
（1）If any of the items listed in the dialogue meets your interest，please let US have your specific enquiry，and our quotation wilt be forwarded without delay.
（2）We attach a list of the contents of case and shall be glad if you will check this with our order and the copy of your invoice.
（3）We should like to inquire if your are interested in expanding your business to tiffs year.
5.使用虚拟句
表达希望或意见时可用虚拟句，以示有礼貌。如：
（1）We wish you would let US have your reply soon.
（2）Would you compare our sample with the goods of other firms.
（3）We should be grateful if you would help US with your suggestions.
6.使用过去时和进行式
英语中一些表示态度的词，如hope，think，wonder，want等，它们的过去时又称“态度过去时”（attitudinal past），（Quirk et al，1985），具有试探功能，能间接地表达请求、建议、劝告等言语行为，它们的过去时较现在时显得委婉、客气。“Did you want to see the newly―designed product”较“Do you want to see the newly―designed product”礼貌。
英语中的进行式也可表达委婉的语气。一些动词，如上文的hope，think，wonder，want等，其进行式比一般式更客气些。如：
（1）1 wonder if you could lower the price.
（2）I am wondering if you could lower the price.
（3）1 was wondering if you could lower the price.
上述三句中，后一句总比前一句显得更礼貌。
7.使用婉转语句
使用婉转语句以免刺激对方，常用的婉转语句有：We are afraid/We would say/We may say/We might say/We（would）think/It （would）seems to us/We（would）suggest/As you are（maybe）aware/As we need hardly point out等等。如：
（1）It was unwise of you to have done that.应改为：We would say that it was unwise of you to have done that.
（2）You ought to have done that.应改为：It seems to us that you ought to have done that.
（3）We cannot comply with your request.应改为：We are afraid we cannot comply with
your request.
8.使用含有客气语意的句子
（1）We demand immediate payment from you.应改为：We request your immediate payment.
（2）We are disgusted with your manner of doing business.应改为：We are not completely satisfied with your manner of doing business.
（3）We must refuse your order.应改为：We regret that we are not in fl position to accept your order.
这三句中，“demand”一词有不客气地要求之意，语气太重，改为“request”则显得客气，使人看起来较舒服。“disgust”或“hate等词，语气都很重，“do not like”或“dislike”则语气稍缓和，不至使收信人觉得受不了。“We must”带有威胁之意，“refuse”也语气太强。三、态度诚恳真挚，不卑不亢
贸易双方平等互惠，以诚相待。双方无论大小，其社会地位是平等的，在函电中一定要诚恳真挚，不卑不亢。不宜自高自大，对对方要尊重，始终客客气气，彬彬有礼。当然这种客气要把握一定的度，过分的客气往往让人觉得你缺乏诚意，而溜须拍马、卑躬屈膝则为对方所不齿。因此在语气上礼貌要适度，方能如实地表达你的诚恳与真挚。如：
（1）Kindly ship the enclosed order and obliged.
句中“and obliged”这个词放在旬末以示谦恭，显得卑屈，毫无意义.应予删除。应改为：Please ship the enclosed order immediately.
（2）Kindly mail US any information you may have for removing oil you in advance for the favor.
句中“thank you in advance”预先致谢会使收信人觉得非做不可，与其说是谦恭，不如说不礼貌，应改为：“appreciate”。
（3）Having the pleasure Io inform/submit/enclose；Have the pleasure of informing/submitting/enclosing；Take pleasure in doing…。
句中的客套话如能适当应用，可给人好感。如应用太多则显得虚伪：如向对方讨债、谴责、索赔等也用这些客套话，会令人啼笑皆非。
（4）Beg to acknowledge；beg to inform；beg to advise；beg to assure；beg tO confirnl；beg tO state；beg to call 3"our attention；beg to state；beg to suggest；beg to enclose；beg to say…
句型中beg一词过于谦卑，买卖双方地位平等，象beggar一样使劲beg，未免卑屈，令人瞧不起，不应用于商业书信。
（5）ttoping for all imnmdiate answer；Hoping to hear from you；Hoping tO be favored with a reply.
这样的表述充分显示写信人的矜持与无能，没有自信心，宜改为：
We are looking forward to your prompt reply.或改为：we are looking forward to hearing from you soon.
（6）Our records show；According to our records；Our records do not show.
这样的表达方法犯了夜郎自大的毛病，好像自己的纪录最正确、最具有权威性。因此应改为：We find...；we do not find；或We fail to find...
四、多为对方着想的“You Attitude”
写信人不能一味从自己的立场着想，而应设身处地为对方考虑，这就是“You Attitude”。具体言之，在函电中尽可能少用第一人称的“I”，“We”，“My”，“Our”如何如何，而应多用“You”，“Your business”，“Your needs”等等.令对方感觉到我们以收信人为核心，把对方的利益放在首位。尤其是函电的每一段开头宜多用“You”而少用“We”。如：（1）You will be pleased to know that...不用：We are pleased to announce that...）（2）We will benefit from this policy because..。（不用：We follow the policy because...）
“You Attitude”体现了己方对对方的关切，以客户为中心，多为客户的利益着想，这便是“得体准则”（Leech，1983：132）的体现。然而，少用“We”或“I”开头的句子并不是刻意不用“We”或“I”而勉强地以“You”开头。当收信人有过失时或是与写信人有意见分歧时，就要将第二人称指示语变为第一人称指示语，用第一人称来表达，同样可以体现“You Attitude”的内涵。使用“You”开头的句子只是手段，目的在于让收信人觉得受到尊重、重视。如果一封谴责、责问、抱怨的信也通篇You如何如何，不但不礼貌，而且有咄咄逼人之势，反而招致反感。如：Your error caused tim damage of the goods and you will be responsible for wha that happened....
此句语气盛气凌人，改为：We regret to find that the goods has been damaged and we would like to have our representative look into it.
总而言之，我们不应把商贸英文函电的写作当成例行公事，应把它看成是交易双方通过书信面对面地进行交谈。在写作过程中我们要充分考虑到信函中所使用的语气会给读者留下什么样的印象，产生什么样的影响。只有这样才能让我方所要传达的信息为对方欣然接受，建立与保持良好的商务关系。
外贸函电范文
台布 我们从我国商务部处得悉贵公司的名称和地址，现借此机会与你方通信，意在建立友好业务关系。 我们是一家国营公司，专门经营台布出口业务。我们能接受顾客的来样定货，来样中可具体需要产品的花样图案，规格及包装装潢的要求。 为使你方对我各类台布有大致的了解，我们另航寄最新的目录供参考。如果你方对产品有兴趣，请尽快通知我方。一俟收到你方具体询盘，即寄送报价单和样本。 盼早复。 SPECIMEN：INTRODUCING BUSINESS OPERATION Dear Sirs, RE:TABLECLOTH We have your name and adress from Ministry of Commerce of the People's Republic of China.We take this opportunity to write to you with a view to set up friend business relations with you. We are a carpet manufacturer, our products are a unique style of novel, inexpensive..We are in a position to accept orders according to the customer's spmples.In the customer's spmples,request about the assorted pattern,specification and package of the needed goods can be indicated particularly. In order to give you a gengral idea of various kinds of the table-cloth we are handling,we are airmailing you under separate cover our latest catalogue for your reference.Please let us know immediately if you are interested in our products.We will send you our price list and sample to you as soon as we receive your specific inquiry. Looking forward to your early reply,we are. Yours faithfully Xiaoli
外贸英语函电的写作格式常用范文
外贸英语函电的写作格式常用范文 外贸函电涉及到的知识很广泛，那么外贸函电的英语写作格式需要注意哪些问题呢，接下来为大家整理了外贸英语函电的写作格式，希望对你有帮助哦! 1.请求建立商业关系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. Very truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。如价格公道，本公司必大额订购。烦请早日赐复。此致 2.回复对方建立商业关系的请求 Thank your for your letter of the 16th of this month. We
外贸函电常用范文
本文档由实惠网（https://www.sodocs.net/doc/0012004585.html,）编制，版权所有，尽供外贸交流学习商业目的请联系实惠网（https://www.sodocs.net/doc/0012004585.html,） 外贸函电常用范文Set new business relationship 建立贸易关系，可以通过多种途径，比如通过驻外机构、国外商会、同业商行、银行、出国访问、商品交易会、报纸广告、市场调查等等。建立贸易关系的信函，要写得诚恳、热情、礼貌、得体，并将写信人的意图清楚地叙述完整，给对方留下深刻地印象，使其愿意与你交往。 Dear Mr. Jones: We understand from your information posted on https://www.sodocs.net/doc/0012004585.html, that you are in the market for textiles. We 本文档由实惠网（https://www.sodocs.net/doc/0012004585.html,）编制，版权所有，尽供外贸交流学习商业目的请联系实惠网（https://www.sodocs.net/doc/0012004585.html,）
would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our website https://www.sodocs.net/doc/0012004585.html,,which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts 本文档由实惠网（https://www.sodocs.net/doc/0012004585.html,）编制，版权所有，尽供外贸交流学习商业目的请联系实惠网（https://www.sodocs.net/doc/0012004585.html,）
外贸函电常用范文
外贸函电原则 一、Courtesy 礼貌 语言要有礼且谦虚，及时地回信也是礼貌的表现。 例如： We have received with many thanks your letter of 20 May, and we take the pleasure of sending you our latest catalog. We wish to draw your attention to a special offer which we have made in it. You will be particularly interested in a special offer on page 5 of the latest catalog enclosed, which you requested in your letter of 20 May. 二、Consideration 体谅 写信时要处处从对方的角度去考虑有什么需求，而不是从自身出发，语气上更尊重对方。 例如： “You earn 2 percent discount when you pay cash. We will send you the brochure next month. ”就比“We allow 2 percent discount for cash payment. We won't be able to send you the brochure this month.”要好。
三、Completeness 完整 一封商务英语外贸函电应概况了各项必需的事项，如邀请信应说明时间、地点等，确忌寄出含糊不清的信件。 四、Clarity 清楚 意思表达明确，要注意： （一）避免用词错误： 例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct services. 此处bimonthly有歧义：可以是twice a month 或者once two month.故读信者就迷惑了，可以改写为：We have two direct sailings every month from Hong Kong to San Francisco. （二）注意词语所放的位置： 例如： 1. We shall be able to supply 10 cases of the item only. 2. We shall be able to supply 10 cases only of the item. 前者则有两种商品以上的含义。 （三）注意句子的结构：
经典外贸函电范文汇总
经典外贸函电范文汇总 外贸函电是一种商务信件，英文foreign correspondence。写外贸函电是外贸业务员的日常工作之一，然而，能写好外贸函电的外贸业务员却不多，为了有助于大家写好外贸函电，本文总结了几个经典外贸函电范文，可供参考。 外贸函电就是有着国际贸易关系的双方由于彼此的业务往来而产生的信件，但在信息化高度发达的今天，该信件并不局限于纸质信件，也可以是电子邮件、传真或MSN。 外贸函电最常用的内容：建立业务关系、询盘、发盘、回复、销售合同、包装、保险、赔偿、仲裁等。 外贸函电基本要求：主题明确，内容简洁，语言精炼，表述完整。 外贸函电的格式：有固定的语言、习惯用法和常用句型。 外贸函电的语气：各部分语气。开发信、询盘回复一般要客气，表达感谢;平常业务联系要细心、信任;催促付款要紧急而不失礼貌;客户索赔要理解、给予足够的解释和说明。 外贸函电范文： 一、如何表达在涨价前订货 Thank you for your letter of October 10 for business copiers. We are now sending you our price-list and catalog of the newest types that are under production and we can supply at once from stock. We want to notice you that prices of copier parts and components have gone up steadily since the second half of the year. Though we have tried hard to keep our quotations down, we are afraid the margin for keeping on going like this will not long. Therefore, we suggest that you will let us have your order before further rises in costs, which will lead to a raise in prices very soon unavoidably. 感谢贵方10月10日关于商用复印机的询函。现随函奉送本公司正在生产的、并有现货供应的最新型号的产品清单和价目表。 我方想告诉贵方，自下半年以来，复印机的零、部件价格一直不断增长。尽管我方尽量压低报价，但恐怕有此余地的时间不会太久。因此，建议贵方在零、部件再次涨价，并不可避免地引起成品涨价之前便向我方订货。
商务英语写作-商务英语信函范例：教你学写邀请与答复信函
商务英语写作 商务英语信函范例：教你学写邀请与答复信 函 invitation and reply dear mr. / ms, we should like to invite your corporation to attend the 2000 international fair which will be held from august 29 to september 4 at the above address. full details on the fair will be sent in a week. we look forward to hearing from you soon, and hope that you will be able to attend. yours faithfully 尊敬的先生/小姐， 在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。 您诚挚的
肯定答复 dear mr. / ms, thank you for your letter of june 28 inviting our corporation to participate in the 2000 international fair. we are very pleased to accept and will plan to display our electrical appliances as we did in previous years.
外贸函电常用范文
外贸函电常用范文 一、开发新客户 Dear XXX, We have learned from our old client that you are one of the leading XXX importers in Italy. Therefore, we do hope there is a chance for us to cooperate with each other in the near future. （表明合作意向） We are one of the biggest XXX manufactures in China.（介绍自己的身份）All our products are manufactured strictly and provided to over 30 countries already. Attached please find our latest catalogue and quotation.（直接给出报价单） We look forward to your trial order. Yours faithfully, XXX 二、样品寄送通知 Dear XXX, I’m now writing to inform you that the samples that you
requested were sent by Federal Express today. （告知客户寄送时间及方式） In the mail, I’ve also enclosed a quotation.（附上最新的报价单）Please let me know at your earliest conveniences as soon as they arrive. Thanks a lot! I’m looking forward to your earliest response. Yours sincerely, XXX 三、拒绝临时取消订单 Dear Sir, Thank you for your letter of March 12th. We’re very sorry that we can’t accept cancelling the order at the last moment.（表明自己的态度） Since your products are ready for shipment, it will be a huge loss for us if you cancel the order.（说明理由）So we have difficulties in accepting your request. Best regards, XXX
7种外贸函电常用模板
7种外贸函电常用模板 1、请求建立商业关系 Rogers Chemical Supply Co. 10E.22Street Omaha8,Neb Gentlemen: We have obtained your name and address from Aristo Shoes, Milan , and we are writing to enquire whether you would be willing to establish business relations with us. We have been importers of shoes for many years. At present, We are interested in extending our, range and would appreciate your catalogues and quotations.If your prices are competitive we would expect to transact a significant volume of business. We look forward to your early reply. V ery truly yours 自米兰职权里斯托鞋类公司取得贵公司和地址，特此修函，祈能发展关系。多年来，本公司经营鞋类进口生意，现欲扩展业务范围。盼能惠赐商品目录和报价表。如价格公道，本公司必大额订购。烦请早日赐复。此致 2、回复对方建立商业关系的请求 Thank your for your letter of the 16th of this month. We shall be glad to enter into business relations with your company. In compliance with your request, we are sending you, under separate cover, our latest catalogue and price list covering our export range. Payment should be made by irrevocable and confirmed letter of credit. Should you wish to place an order, please telex or fax us. 本月16日收到有关商务关系的来函，不胜欣喜。谨遵要求另函奉上最新之出口商品目录和报价单。款项烦请以不可撤销保兑之信用状支付。如欲订货，请电传或传真为盼。此致敬礼 3、请求担任独家代理 We would like to inform you that we act on a sole agency basis fora number of manufacturers. We specialize in finished cotton goods for the Middle eastern market: Our activities cover all types of household linen. Until now , we have been working with your textiles department and our collaboration has proved to be mutually beneficial. Please refer to them for any information regarding our company. We are very interested in an exclusive arrangement with your factoryfor the promotion of your products in Bahrain. We look forward to your early reply. ` 本公司担任多家厂家的独家代理，专营精制棉织品，包括各灯家用亚麻制品，行销中东。与贵公司向有业务联系，互利互作。贵公司纺织部亦十分了解有关业务合作之情况。盼望能成为贵公司独家代理，促销在巴林市场的货品。上述建议，烦请早日赐复，以便进一步联系合作。此致敬礼 4、拒绝对方担任独家代理 Thank you for your letter of 1 September suggesting that we grant you a sole agency for our household linens. I regret to say that, at this stage ,such an arrangement would berather premature. We would, however, be willing to engage in a trial collaboration with you company to see how the arrangement works. It would be necessary for you to test the market for our productsat you end. You would also have to build up a much larger turnover tojustify a sole agency. We enclose price lists covering all the products you are interested in and look forward to hearing from you soon. 9月1日有关建议担任家用亚麻制品独家代理的来信收悉。谨致衷心谢意。目前时机尚未成熟，不能应允该安排深感抱歉。然而，本公司乐意与贵公司先试行合作，为今后合作打下基础。为证明担任独家代理的能力，贵公司宜上述货品作市场调查，研究是否可扩大现有之营业额。奉上该货品之报价单，敬希查照。专此候复。此致敬礼 5、同意对方担任独家代理 Thank you for your letter of 12 April proposing a sole agency for our office machines. We have examined our long and ,I must say ,mutually beneficial collaboration. We would be very pleased to entrust you with the sole agency for Bahrain. From our records, we are pleased to note that you have two service engineers who took training courses at our Milan factory .the sole agency will naturally be contingent on you maintaining qualified aftersales staff. Wterms and conditions and let us know whether they meet with your approval. On a personal note, I must say that I am delighted that we are probably going to strengthen our relationship. I have very pleasant memories of my last visit to Bahrain when you entertained me so delightfully .I look forward to reciprocating on your next visit to Milan . My very best wishes to you and your wife. 4月12日建议担任为公室器具之独家代理来信已经收悉。过去双方合作皆互利互助，能获您的眷顾作我公司于巴林的独家代理，殊感荣幸。据知您公司两服务技师曾到我公司米兰工厂受训。相信您公司在取得代理权后，仍会继续注重合格售后服务人员的训练。现随信附上协议草稿，请查实各项条款，惠复是盼。能加强业务，我亦感到欣喜，前次到访巴林，蒙盛情款待，不胜感激。祈盼您莅临米兰时，容我一尽地主之谊。此致敬礼
进出口外贸英语函电 范文
1. 主动联系采购商 Dear Sirs: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sirs: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Gentlemen: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契机 4. 如何讨价还价 Gentlemen: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared
最全的常用外贸函电范文
最全的常用外贸函电范文 外贸函电的规范与否直接影响到客户对公司的印象，对于外贸人员来说，每天写外贸函电，回复函电。你的函电是否规范呢？把直接的函电于下文对照看看。。。 说明涨价原因 Dear Sir or Madam: Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%. As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation because of raising costs. We have, therefore, decided to raise the price of some of our products. We hope you will understand our position and look forward to your cooperation. With best regards, Hillary 说服买家涨价之前下单 Dear Sir or Madam: This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets(小机具).We are prepared to keep our offer open until the end of this month. For your information, the market is firm and growing. There is very little likelihood of any
外贸函电范文
1.向顾客推销商品： Dear Sir, Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market----that it is the best mountain bike available. Enclosed is our brochure. Y ours faithfully. 2.提出询价： Dear Sir, We received your promotional letter and brochure today. We believe that you would do well here in the USA. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon. Truly 3.迅速提供报价： Dear Sir, Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 4.如何讨价还价: Dear Sir, We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market. If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. Y ou should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. 5.同意进口商的还价： Dear Sir, Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meer your ideas of prices. Y ou should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. Sincerely. 5-2拒绝进口商的还价： Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. 6.正式提出订单： Dear Sir, We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. 7.确认订单：
通知与确认商务英语信函写作
通知与确认商务英语信函写作 一、通知对方收到来信的确认函 1. dear mr/mrs, thank you for your letter no. a-3 of 6th may, offering us 6 ui-4 viewdatas. we have passed it on to our technical department for their consideration. we shall reply as soon as possible. yours faithfully 尊敬的先生/小姐， 谢谢您五月六日标号为a-3的来信，该信向我们提供6 ui-4图像数据。我们已把该信转给了技术部，备他们考虑。 我们将尽快回信 你诚挚的 2. dear mr/mrs, we have today received with thanks information concerning transactions onthe new york wheat exchange which will be made full use of by our researchdepartment. we look forward to further cooperation with you. yours faithfully 尊敬的先生/小姐， 我们今天收到了有关纽约小麦交易所的业务信息，非常感谢，我们的研究部门将充分利用这些信息。
期待与你进一步合作。 你诚挚的 二、确认达成的协议 confirming agreements reached 3. dear mr/mrs, last friday, when we were discussing the problems of defectivecontainers.you suggested that i simply mail you a report each month on thenumber of return by customers rather than send the defective containers to you. i plan to put this into effect at once. but, i first wantto make sure that i understand you correctly. if i don’thear from you within the coming week, i’ll assume that youapprove. yours faithfully 尊敬的先生/小姐， 上周五，我们讨论了次品集装箱的问题，你建议我只需把顾客每月退回的次品集装箱 的数量写个报告给你，而不是直接退集装箱。 我计划立即付诸现实。但我想确认我理解正确，到下周为止，如我不能收到你的来信，我即认为你没有异议。 你诚挚的 4. dear mr/mrs, we write to confirm our agreement reached during ourconversation on 9th june about special discountson m-s acoustical partitions as describedon page 8of our catalogue. these prices will prevail through30 june.partition regular price special
外贸函电英文范文外贸英语函电范文
外贸函电英文范文外贸英语函电范文 一、中英文函电范文对照 1、外贸函电:回信 外贸函电:回信（英文版） Dear Mr. / Ms, Thank you for your letter conveying congratulations on my appointment. I wish also to thank you for the assistance you have given me in my work and look forward to better cooperation in the future. Sincerely 外贸函电:回信（中文版）尊敬的先生/小姐， 感谢你来信对我的任命表达的祝贺。我也感谢您对我的工作给予的支持，并期望未来能有更好的合作。诚挚的 2、外贸函电：回复投诉
外贸函电：回复投诉（英文版） 20 May 2000 Kee & Co., Ltd 34 Regent Street London, UK Dear Sirs: Thank you for your letter of 20 May referring to your order no.252. We are glad to hear that the consignment was delivered promptly. We regret, however, that case no.46 did not contain the goods you ordered. We have investigated the matter and find that we did make a mistake in putting the order together. We have arranged for the correct goods to be dispatched to you at once. The relevant documents will be mailed to you as soon as they are ready. Please keep case no.46 and its contents until called for by our agents who have been informed of the situation. We apologize for the inconvenience caused by our error. Yours faithfully, Tony Smith Chief Seller 外贸函电：回复投诉（中文版）——先生: