SAP Solution Brief SAP Business One
Like many decision makers in small businesses, you want to focus on growing your business but instead find yourself dealing with a flood of daily operational details, ad hoc requests for information, and nonstop competitive moves. Meeting these challenges is dif-ficult and time-consuming. When key pieces of information reside in different, distinct systems or locations, response times can lag and create customer dissatisfaction. And disjointed sales, accounting, and operational processes inevitably result in bottlenecks and reduced productivity. Multiple systems mean additional work – such as dupli-cate data entries – which in turn causes errors and delays. Meanwhile, your competition is making it hard for you to find and keep customers.
To maintain a competitive edge, you need to streamline processes and find better ways to access the information that will result in the best business deci-sions. If you can effectively track and then access all customer-related infor-mation, for example, you can service your customers more personally and intelligently at every point of contact – locking in their loyalty and ensuring repeat business. And if you can accu-rately monitor and manage revenue and expenses, you are positioned to opti-mize cash flow, which increases your financial strength and gives you the flex-ibility to respond quickly when business opportunities arise.SAP? Business One:
A Comprehensive Solution
SAP has a single, integrated software offering that can help – the SAP? Busi-ness One application. SAP Business One includes all the processes you need to run your entire business. Unlike niche solutions, it provides complete business management functions covering financials, sales, customers, e-commerce, inventory, and operations. And because it is designed specifically for small businesses, it can be installed quickly and is simple to maintain. Most important, it is easy to use.
Streamline Your Entire Business with a Single System
By integrating all critical business func-tions, SAP Business One provides sales, customers, purchasing, inventory, operations, financials, and human re-sources (HR) support. And by capturing business information in a single system, it makes the information instantly acces-sible across the organization, eliminat-ing duplicate data entry, costs, and related errors. Its workflow-based alerts trigger automatic response when impor-tant business events occur, allowing you to monitor and focus on those that are most critical. Freeing you from constant-ly reacting to day-to-day minutiae, the application lets you spend more time driving the business forward.
The SAP? Business One application offers a single, affordable way to manage your entire business – from sales and customer relation-ships to financials and oper-ations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.STREAMLINE YOUR BUSINESS, ACCELERATE YOUR GROWTH USIng An AFFORDABLE APPLIcATIOn BUILT FOR SMALL BUSInESSES
tions, many of them industry-specific, that have been built on top of the SAP Business One platform by our software solution partners to help you customize and extend SAP Business One to meet your specific business and industry challenges.
Strengthen customer Relationships and Loyalty
SAP Business One lets you manage sales-force automation and customer service and support by seamlessly integrating these functions with other business functions across the compa-ny. With built-in e-commerce and sup-port for online stores, you can create an online presence, open new sales channels, and reach a broader custom-er base. SAP Business One also lets you analyze customers using data from sales, operations, and finance to identi-fy ways to serve them faster and better.
Act on Instant and complete Infor m ation
The application captures critical data across sales, customers, operations, and financials in a single system for immediate access and use. Intuitive reports based on Microsoft Office Excel allow you to click through rele-vant data and get answers quickly. Managers can accurately track reve-nues, costs, and profit margins so they can assess business performance and determine how to improve it. And because the application lets you use Web-based tools, you and your sales team can access customer information from anywhere at any time, enabling you to be more responsive to customer needs.
Adapt to Meet Your changing needs SAP Business One is easy to set up and configure, and as your business grows, you can adapt and customize SAP Business One to meet your
changing needs. For instance, you can take advantage of the over 450 solu-
Accounting and Financials
? general ledger and journal entries ? cost accounting
? Budget and project management ? Banking and statements ? Payment processing and reconciliation
? Financial statements and reporting ? Sales tax and value-added tax ? Multicurrency support
Sales and customers
? Opportunities and pipeline management
? customer and prospect contact and activity management ? Sales quotations and orders ? Sales and pipeline forecast
? Web-based customer relationship management
? Service contract management ? Service-call management entry and tracking
E-commerce and Web Store ? Online product catalogs ? Web store integrated with inventory
? Online shopping cart
? E-mail and promotional campaigns ? Payment, tax, shipping, and handling
Purchasing and Operations ? Purchase proposals
? Purchase orders and deliveries ? goods receipts and returns ? Accounts payable invoice and credit notes ? Bill of materials ? Production orders
? Forecasting and material require-ments planning
Inventory and Distribution
? Items management and item queries
? Receipt to stock, release from stock, and stock transactions ? Warehouse transfer and serial numbers
? Inventory revaluation
? customer and vendor catalog ? Price lists and special pricing ? Batch management ? Pick and pack
Reporting and Administration ? Microsoft Office Excel-based reporting
? Data migration workbench, user-defined fields, application program interface, and SAP Business One Software Development Kit ? Payroll accounting
? Employee directory and administra-tion, and employee time
Figure 1: SAP? Business One Key Functionality
One Application, Multiple Functions
SAP Business One combines a broad range of functions into a single applica-tion. These functions are summarized in Figure 1.
Accounting and Financials
SAP Business One helps you manage your general ledger, journals, budgets, and accounts payable and receivable. You can conduct all your banking activi-ties – including processing payments by check, cash, and credit card – as
well as reconcile various accounts and create financial reports for profit and loss, cash flow, and aging. You can also update account postings at the exact time relevant business events occur. Sales and customers
With SAP Business One you can man-age and maintain customer contacts with full Microsoft Outlook synchroni-zation, which results in increased sales effectiveness and stronger customer relationships. The application lets you:? create quotes, enter orders, and pro-vide better customer service from the office or online
? Track sales opportunities and activi-ties from first contact to the close of sale
? Initiate marketing campaigns by using templates for mass e-mails
? Provide support for customer ser-vice, service contracts, and warranties
? Access customer and sales informa-tion over the Web E-commerce and Web Store
creating an online presence will help
you level the playing field against larger
competitors by allowing you to reach
a broader customer base. With SAP
Business One, you can design, build,
and configure online stores using cus-
tomizable templates and tools that
manage online catalogs and integrate
negotiated, customer-specific price
lists. You can use promotional tools
such as discounts and coupons. And
you can synchronize all online orders
and inventory automatically.
Purchasing and Operations
Every small business needs a system-
atic approach to managing the procure-
ment process, from creating purchase
orders to paying vendors. SAP Busi-
ness One helps manage the complete
order-to-pay cycle, including receipts,
invoices, and returns. You can also plan
material requirements for production,
control bills of material, and replenish
inventory automatically.
Inventory and Distribution
SAP Business One also lets you man-
age your inventory and operations, in-
cluding quotes, sales orders, shipping,
and billing. You can perform inventory
counts, monitor stock, and track trans-
fers in real time and across multiple
warehouses. In addition, you can run
real-time inventory updates, inventory
valuation, availability checks, and pick-
and-pack processes.
Reporting and Administration
With SAP Business One, you can
capture all critical business data across
sales. “Drag-and-relate” functions and
Microsoft Excel reporting functions let
you to click through relevant data and
get complete information instantly.
Designed Exclusively for Small
Businesses
Drawing on SAP’s 35 years of experi-
ence with business management
software, SAP Business One is an
affordable, awarding-winning product
built exclusively for small businesses
from the ground up. Because it is a
complete, integrated software applica-
tion, it eliminates the cost and hassle
of integrating multiple stand-alone
applications. Its intuitive interface and
extensive configurability minimizes IT
com p lexities for implementation and
ongoing maintenance.
To learn more about how SAP Business
One can help your business streamline
processes and accelerate profitable
growth, call your SAP representative
today or visit us on the Web at
https://www.sodocs.net/doc/016562932.html,/smallbusiness/index.epx.“SAP Business One was
able to integrate every
single part of our busi-
ness under one roof, so
that sales and distribution
and customer service and
manufacturing all work
in unison.”
Rolando Cohen, cFO, Yak Pak
QUICk fACTS
https://www.sodocs.net/doc/016562932.html,/contactsap
50059233 (08/04) ?2008 by SAP Ag.
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Summary
Designed specifically for small businesses, the SAP? Business One application provides a single, affordable solution for managing your entire business, including financials, sales, customer relationships, and operations. It helps you streamline your end-to-end operations, gain instant access to complete information, and accelerate profitable growth.Challenges
? Find time to focus on growing your business
? Access the right information to make key decisions ? Build and maintain closer customer relationships ? Minimize duplicate data entries, errors, and delays ? Optimize cash flow for business needs
Supported Business Processes and Software Functions
? Accounting and financials – Manage your general ledger, journals, budgets, and accounts receivables and payables
? Sales and customer relationship management – Manage and maintain customer contacts ? E-commerce – create an online presence, manage an online store, and update online catalogs
? Purchasing and operations – control the entire procurement process
? Inventory and distribution – Manage sales orders, perform inventory counts, and control warehouse operations
? Reporting and administration – create reports that help monitor your business
Business Benefits
? Spend more time growing your business by taking advantage of newly streamlined operations instead of reacting to day-to-day tasks
? Respond quickly to customer needs by gaining instant access to the information that lets you take immediate action and make confident business decisions
? Eliminate redundant data entry and errors by using a single, integrated system that im-proves process efficiency, minimizes costs and delays, and strengthens your bottom line ? Form closer customer relationships via centralized information that makes it easier to manage customer communication and sales contracts
? Reduce costs by using a single, easy-to-manipulate interface that reduces the cost of ongoing integration and support
For More Information
call your SAP representative or visit us online at https://www.sodocs.net/doc/016562932.html,/smallbusiness/index.epx .