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13-SAP Business One Solution Brief

SAP Solution Brief SAP Business One

Like many decision makers in small businesses, you want to focus on growing your business but instead find yourself dealing with a flood of daily operational details, ad hoc requests for information, and nonstop competitive moves. Meeting these challenges is dif-ficult and time-consuming. When key pieces of information reside in different, distinct systems or locations, response times can lag and create customer dissatisfaction. And disjointed sales, accounting, and operational processes inevitably result in bottlenecks and reduced productivity. Multiple systems mean additional work – such as dupli-cate data entries – which in turn causes errors and delays. Meanwhile, your competition is making it hard for you to find and keep customers.

To maintain a competitive edge, you need to streamline processes and find better ways to access the information that will result in the best business deci-sions. If you can effectively track and then access all customer-related infor-mation, for example, you can service your customers more personally and intelligently at every point of contact – locking in their loyalty and ensuring repeat business. And if you can accu-rately monitor and manage revenue and expenses, you are positioned to opti-mize cash flow, which increases your financial strength and gives you the flex-ibility to respond quickly when business opportunities arise.SAP? Business One:

A Comprehensive Solution

SAP has a single, integrated software offering that can help – the SAP? Busi-ness One application. SAP Business One includes all the processes you need to run your entire business. Unlike niche solutions, it provides complete business management functions covering financials, sales, customers, e-commerce, inventory, and operations. And because it is designed specifically for small businesses, it can be installed quickly and is simple to maintain. Most important, it is easy to use.

Streamline Your Entire Business with a Single System

By integrating all critical business func-tions, SAP Business One provides sales, customers, purchasing, inventory, operations, financials, and human re-sources (HR) support. And by capturing business information in a single system, it makes the information instantly acces-sible across the organization, eliminat-ing duplicate data entry, costs, and related errors. Its workflow-based alerts trigger automatic response when impor-tant business events occur, allowing you to monitor and focus on those that are most critical. Freeing you from constant-ly reacting to day-to-day minutiae, the application lets you spend more time driving the business forward.

The SAP? Business One application offers a single, affordable way to manage your entire business – from sales and customer relation-ships to financials and oper-ations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth.STREAMLINE YOUR BUSINESS, ACCELERATE YOUR GROWTH USIng An AFFORDABLE APPLIcATIOn BUILT FOR SMALL BUSInESSES

tions, many of them industry-specific, that have been built on top of the SAP Business One platform by our software solution partners to help you customize and extend SAP Business One to meet your specific business and industry challenges.

Strengthen customer Relationships and Loyalty

SAP Business One lets you manage sales-force automation and customer service and support by seamlessly integrating these functions with other business functions across the compa-ny. With built-in e-commerce and sup-port for online stores, you can create an online presence, open new sales channels, and reach a broader custom-er base. SAP Business One also lets you analyze customers using data from sales, operations, and finance to identi-fy ways to serve them faster and better.

Act on Instant and complete Infor m ation

The application captures critical data across sales, customers, operations, and financials in a single system for immediate access and use. Intuitive reports based on Microsoft Office Excel allow you to click through rele-vant data and get answers quickly. Managers can accurately track reve-nues, costs, and profit margins so they can assess business performance and determine how to improve it. And because the application lets you use Web-based tools, you and your sales team can access customer information from anywhere at any time, enabling you to be more responsive to customer needs.

Adapt to Meet Your changing needs SAP Business One is easy to set up and configure, and as your business grows, you can adapt and customize SAP Business One to meet your

changing needs. For instance, you can take advantage of the over 450 solu-

Accounting and Financials

? general ledger and journal entries ? cost accounting

? Budget and project management ? Banking and statements ? Payment processing and reconciliation

? Financial statements and reporting ? Sales tax and value-added tax ? Multicurrency support

Sales and customers

? Opportunities and pipeline management

? customer and prospect contact and activity management ? Sales quotations and orders ? Sales and pipeline forecast

? Web-based customer relationship management

? Service contract management ? Service-call management entry and tracking

E-commerce and Web Store ? Online product catalogs ? Web store integrated with inventory

? Online shopping cart

? E-mail and promotional campaigns ? Payment, tax, shipping, and handling

Purchasing and Operations ? Purchase proposals

? Purchase orders and deliveries ? goods receipts and returns ? Accounts payable invoice and credit notes ? Bill of materials ? Production orders

? Forecasting and material require-ments planning

Inventory and Distribution

? Items management and item queries

? Receipt to stock, release from stock, and stock transactions ? Warehouse transfer and serial numbers

? Inventory revaluation

? customer and vendor catalog ? Price lists and special pricing ? Batch management ? Pick and pack

Reporting and Administration ? Microsoft Office Excel-based reporting

? Data migration workbench, user-defined fields, application program interface, and SAP Business One Software Development Kit ? Payroll accounting

? Employee directory and administra-tion, and employee time

Figure 1: SAP? Business One Key Functionality

One Application, Multiple Functions

SAP Business One combines a broad range of functions into a single applica-tion. These functions are summarized in Figure 1.

Accounting and Financials

SAP Business One helps you manage your general ledger, journals, budgets, and accounts payable and receivable. You can conduct all your banking activi-ties – including processing payments by check, cash, and credit card – as

well as reconcile various accounts and create financial reports for profit and loss, cash flow, and aging. You can also update account postings at the exact time relevant business events occur. Sales and customers

With SAP Business One you can man-age and maintain customer contacts with full Microsoft Outlook synchroni-zation, which results in increased sales effectiveness and stronger customer relationships. The application lets you:? create quotes, enter orders, and pro-vide better customer service from the office or online

? Track sales opportunities and activi-ties from first contact to the close of sale

? Initiate marketing campaigns by using templates for mass e-mails

? Provide support for customer ser-vice, service contracts, and warranties

? Access customer and sales informa-tion over the Web E-commerce and Web Store

creating an online presence will help

you level the playing field against larger

competitors by allowing you to reach

a broader customer base. With SAP

Business One, you can design, build,

and configure online stores using cus-

tomizable templates and tools that

manage online catalogs and integrate

negotiated, customer-specific price

lists. You can use promotional tools

such as discounts and coupons. And

you can synchronize all online orders

and inventory automatically.

Purchasing and Operations

Every small business needs a system-

atic approach to managing the procure-

ment process, from creating purchase

orders to paying vendors. SAP Busi-

ness One helps manage the complete

order-to-pay cycle, including receipts,

invoices, and returns. You can also plan

material requirements for production,

control bills of material, and replenish

inventory automatically.

Inventory and Distribution

SAP Business One also lets you man-

age your inventory and operations, in-

cluding quotes, sales orders, shipping,

and billing. You can perform inventory

counts, monitor stock, and track trans-

fers in real time and across multiple

warehouses. In addition, you can run

real-time inventory updates, inventory

valuation, availability checks, and pick-

and-pack processes.

Reporting and Administration

With SAP Business One, you can

capture all critical business data across

sales. “Drag-and-relate” functions and

Microsoft Excel reporting functions let

you to click through relevant data and

get complete information instantly.

Designed Exclusively for Small

Businesses

Drawing on SAP’s 35 years of experi-

ence with business management

software, SAP Business One is an

affordable, awarding-winning product

built exclusively for small businesses

from the ground up. Because it is a

complete, integrated software applica-

tion, it eliminates the cost and hassle

of integrating multiple stand-alone

applications. Its intuitive interface and

extensive configurability minimizes IT

com p lexities for implementation and

ongoing maintenance.

To learn more about how SAP Business

One can help your business streamline

processes and accelerate profitable

growth, call your SAP representative

today or visit us on the Web at

https://www.sodocs.net/doc/016562932.html,/smallbusiness/index.epx.“SAP Business One was

able to integrate every

single part of our busi-

ness under one roof, so

that sales and distribution

and customer service and

manufacturing all work

in unison.”

Rolando Cohen, cFO, Yak Pak

QUICk fACTS

https://www.sodocs.net/doc/016562932.html,/contactsap

50059233 (08/04) ?2008 by SAP Ag.

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respective logos are trademarks or registered trademarks of SAP Ag in germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. national product specifications may vary.These materials are subject to change without notice. These materials are provided by SAP Ag and its affiliated companies (“SAP group”) for informational purposes only, without representation or warranty of any kind, and SAP group shall not be liable for errors or omissions with

r espect to the materials. The only warranties for SAP group products and services are those that are set forth in the express warranty

s tatements accompanying such products and services, if any. nothing herein should be construed as constituting an additional warranty.

Summary

Designed specifically for small businesses, the SAP? Business One application provides a single, affordable solution for managing your entire business, including financials, sales, customer relationships, and operations. It helps you streamline your end-to-end operations, gain instant access to complete information, and accelerate profitable growth.Challenges

? Find time to focus on growing your business

? Access the right information to make key decisions ? Build and maintain closer customer relationships ? Minimize duplicate data entries, errors, and delays ? Optimize cash flow for business needs

Supported Business Processes and Software Functions

? Accounting and financials – Manage your general ledger, journals, budgets, and accounts receivables and payables

? Sales and customer relationship management – Manage and maintain customer contacts ? E-commerce – create an online presence, manage an online store, and update online catalogs

? Purchasing and operations – control the entire procurement process

? Inventory and distribution – Manage sales orders, perform inventory counts, and control warehouse operations

? Reporting and administration – create reports that help monitor your business

Business Benefits

? Spend more time growing your business by taking advantage of newly streamlined operations instead of reacting to day-to-day tasks

? Respond quickly to customer needs by gaining instant access to the information that lets you take immediate action and make confident business decisions

? Eliminate redundant data entry and errors by using a single, integrated system that im-proves process efficiency, minimizes costs and delays, and strengthens your bottom line ? Form closer customer relationships via centralized information that makes it easier to manage customer communication and sales contracts

? Reduce costs by using a single, easy-to-manipulate interface that reduces the cost of ongoing integration and support

For More Information

call your SAP representative or visit us online at https://www.sodocs.net/doc/016562932.html,/smallbusiness/index.epx .

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