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接待常用英语

接待常用英语
接待常用英语

接待常用英语

1.Greetings 打招呼

How do you do? 您好。

——How do you do? 您好。

Nice to meet you. 见到您真高兴。

Good morning. 早上好。

——Good morning. 早上好。

Good afternoon. 下午好

——Good afternoon. 下午好

Good evening. 晚上好。

——Good evening. 晚上好。

Notes :

(1) Hello. 招呼用语,语气较随便。

(2) How do you do?不是疑问句,而是初次相识时致意的用语,意为“您好”。对方也说How do you do?作为相应的致意。这是很正式的招呼用语。

(3) Nice to meet you.初次认识一个人,常用这句套语。

(4) Good morning. Good afternoon. 和 Good evening. 都是招呼用语,往往用于比较客气的场合。

2. Getting Acquainted 相识

Allow me to introduce myself. 请让我自我介绍一下。

My name is_____,the director of the tea museum. 我叫_______,是茶博的馆长。

Excuse me,but may I ask your name?对不起,请问尊姓大名?

Welcome to Hangzhou. 欢迎您到杭州来。

Is this your first visit to China? 这是您第一次来中国吗?

Are you British?您是英国人吗?

How long are you going to stay here? 您打算在这儿住多久?

Please sit down and make yourself at home. 请坐,别拘束。

We hope you’ll have a good time in our museum. 希望您在博物馆参观愉快。

We hope you’ll enjoy your visit here. 祝您在这儿过得愉快。

I know a little English, but not much. 我懂一点英语,但不多。

I’m sorry, I didn’t quite catch what you said. 对不起,您讲的话我没听清。

Could you speak a little slower, please? 请稍微讲慢点。

It’s a nice day, isn’t it? 天气真好,是不是?

How do you like the weather here? 您觉得这儿的天气怎么样?

Have you done any sightseeing yet? 您游览过了吗?

Would you mind waiting a moment, please? 请等一等

Any comments and suggestions are welcome. 请提宝贵意见。

You are welcome. 不必客气。

Notes:

(1)一般不宜向宾客提出诸如以下的问题:您多大年纪了?您结婚了没有?您的职业是什么?您收入多少?等。

(2)为他人作介绍,一般是先将男子介绍给妇女,将年轻者介绍给年长者,将

身份低的人介绍给身份高的人,然后再把后者介绍给前者,对于身份高的人,不要轻易把别人介绍给他,而应先征得他的同意。对于介绍人不必表示感谢。

(3)见到宾客时应向对方招呼问好。可以说Good morning. Good evening. Hello.等;也可以谈论一下天气,如:It’s a fine day, isn’t it?

3.Thanks and Answers 感谢和回答

A. Thanks 感谢

Thank you. 谢谢您。

Thanks a lot. 多谢。

Thank you for your help. 谢谢您的帮助。

Thank you. It was very kind of you. 谢谢。您太好了。

I’m very much boliged to you. 非常感谢您。

I don’t know what I should have done without your help. 要不是您的帮助,我真不知道该怎么办

You’ve done me a great favour. 您帮了我大忙。

I don’t know how I can thank you enough. 我不知道怎样谢您才好。

B. Answers 回答

You’re welcome. 别客气。

Not at all. 没什么。

Don’t mention it. 不必谢。

It was a pleasure for me to do it. 我很乐意这样做。

No trouble at all. 一点也不麻烦。

Glad to have been of help. 我很高兴能给您帮了个忙。

There is nothing to thank me for. 没有什么可谢我的。

Notes

(1) Thank you. 在西方,人们的日常生活中常常使用,几乎成了一种口头语。

当别人为你帮忙或让路,为你做事或向你问好时,你得说一句Thank you.或Thanks.以示谢意。

(2) You’re welcome. 是客人向你说了Thank you.以后通常用的回答语。

(3)通常用It’s a pleasure. 或 With pleasure.来回答宾客向你道谢,是非常愿意和乐意效劳的意思。

4. Apologies, Regrets and Responses 道歉,遗憾和回答

Excuse me. 对不起。——Certainly. 请。

Oh, pardon me. 请原谅。

——That’s quite all right. 没关系。

Sorry. 对不起。

——It’s nothing. 没什么。

I’m awfully sorry. 我很抱歉。——That doesn’t matter. 没关系。

I’m afraid I have taken up too much of your time. 恐怕占用您的时间太多了。——Not at all. 没什么。

It was terribly clumsy of me. 我太笨手笨脚了。——No harm. 不要紧。

Please excuse me for a moment. I won’t be long. 请原谅,我要走开一下,我马上回来。

Excuse me for interrupting you. 请原谅我打断您了。

I’m sorry, but I can’t help it. 对不起,但没有办法。

I hope I’m not disturbing you. 希望我没打扰您。

Notes:

(1)使用Excuse me. 的场合很多。从拥挤的人群中穿过时,你得说Excuse me.

对方回答Certainly. 无意中碰到了人,你也说声Excuse me. 但此时的回答却是That’s all right. (2)与宾客的交往过程中,如果有些过失或冒犯人家,应立即向对方表示歉意,在一般情况下只要说一声Sorry.

5. Affirmative Expressions 表示肯定用语

Yes. 是的。

Of course. 当然。

Certainly. 是这样。

Right. 对的。

Surely. 肯定是。

Oh, yes. 噢,是的。

Very well. 很好。

Exactly. 完全正确。

O.K. 行。

Fine. 好。

Splendid. 很好。

Excellent. 好极了

Marvellous. 妙极了。

That’s true. 那是真的。

Yes, to be sure. 是的,没错。

Quite so. 的确是这样。

Yes, I think so. 是的,我想是的。

Yes, indeed. 是的,确实如此。

By all means. 当然,一定。

6. General Responses 一般应对

I hope so. 我希望是这样。

I believe so. 我相信是这样。

I suppose so. 我想是这样。

I think so. 我想是这样。

If you like. 如果你喜欢。

Perhaps (not) so. 也许(不)这样。

I expect so. 我料想是这样。

I guess it is. 我猜是这样。

It’s rather doubtful. 完全有可能。

Very likely. 很有可能。

So I’ve heard. 我听说是这样。

He’s probably here. 他可能在这儿。

Perhaps he isn’t here. 也许他不在这儿。

It’s unlikely he’s here. 他可能不在这儿。

I can’t believe it. 我不相信。

I’m afraid it’s a misunderstanding. 我想这是个误会。

I’m afraid you are mistaken. 我想您错了。

Notes:

回答对方问话时,不十分确定的答语常用Perhaps. I think so. It’s quite probable. 等等。答话的含义不是十分明确的,比较含糊。

7. Parting Expressions 告别用语

Good-bye.

——Good-bye.

Good night.

——Good night.

So long. 再见——So long. 再见

Bye. ——Bye.

See you later.

Take care.

I’ll be seeing you. 再见。

Keep well. 祝您健康。

I’m got to be going now. Good-bye. 我得走了,再见

Come and see me when you have time. 有空时再来。

——Thanks. I’ll certainly do that. 谢谢了,我一定会的。

Bon voyage! 祝您一路平安。

I hope to see you again. 希望能再见到您。

Notes:

(1) Good-bye. 是分手时最常用的一句话,只适用于送别时。

(2) Good night. 是晚间分别估计不再见面时的客套语。晚间见面时应该说Good evening.

(3) So long. 用于彼此熟悉的人之间,是比较随便的告别语,对接待人员来说,以不用为宜。

(4) Bye. 等于 Bye-bye. 也是比较随便的告别语。

(5) See you later. 常用在平时暂别下次见面没有约定的时间。 (6) I’ll be seeing you. 是美国人喜欢使用的告别语。(7) Bon voyage. 是法语,意为:一路平安。

餐厅服务英语-接待客人

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酒店前厅服务英语口语情景对话

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参展常用英语

办或是参加一次展会,往往需要和很多老外打交道,或是展商或是你的客户,学一些常用英语口语必不可少,下面是接待、询问、介绍等事情中常用到的英语的口语表达方式,希望可以给你带来帮助。 一、打电话问给客户时的英语口语常用表达 1、你什么时候到达? When are you arriving? 2、什么日期和时间到达? When are you arriving? What's the date and time? 3、你的航线和航班号是什么? What's your airline and flight number? 4、你的计划是什么? What are your plans? 5、你预订房间了吗? Do you have reservations? 6、需要我帮您预订房间吗?

Shall I book a room for you? 7、秋天到了.天气变冷了,请带些保暖的衣服? It's fall here. The weather is getting colder. Please pack some warm clothes。 二、接客户时常用的英语口语 1、你来了! You made it! 2、欢迎!你来了! Welcome! You made it! 3、我很高兴你来了。 I'm glad you're here. 4、很高兴认识你。 I'm pleased to meet you. 5、我听过很多关于你的事情。很荣幸认识你。 I've heard so much about you. It's an honor.

6、你这趟飞行如何? How was your flight? 7、你现在感觉如何? How are you feeling? 8、你觉得我们应该先做什么? What shall we do first。9、我们现在可以走了吗? Shall we go now? 10、我们现在可以走了吗? Shall we go now? 11、我的车在外面。 I have a car outside. 12、请跟我走。 Please follow me. 13、让我帮你。

[外贸英语]展会接待常用英语口语集锦

[外贸英语]展会接待常用英语口语集锦 ____________________________________ 1.What’s the size 多大尺寸? 90X90 (Ninety by ninety) 九十乘九十。 2.What’s the CMB 体积多大? 0.07M3 (zero point zero seven cube meter) 0.07立方米。 3.What’s th e bestlast price 最低价是多少? ¥2.5 (Two point five)] 两块五。 4.How many designs 有几个款式? 3 designs . 三个款式。 5.How many colors 有几种颜色? 3 colors. Red, yellow and blue. 3种颜色,红、黄、蓝。 6.How many pcs one CTN 一箱装多少件? 12 dozen, 144pcs. 12打,144件一箱。 7.When shall we deliver 什么时候交货? 8.Where shall we deliver 货送到什么地方? 9.30% deposit. 付30%的订金。 10.Only one sample here. We can’t give you. 只有一个样品,不能给你。 11.Too expensivemuch. 太贵了。 12. Any discount 有折扣吗? 13.Cheaper 可以便宜一点吗? 14.Show me this! 这个拿下来看看。

15.Good quality or ordinary quality 质量好的还是普通的? 16.¥180 for a set . 180元一套。 17.4pcs a set. 一套4个。 18.What’s the minimum quantity 最小起订量是多少? 19.At least 1 CTN.。 至少一箱件 20.There’s minimum quantity. 有最小起订量。 21.Can they be mixed 可以混装吗? 22.Mixed packing. 混装。 23.Just a moment. Let me check. 稍等,让我查一下。 24.Same pricesize. 一样的价格尺寸。 25.I will come again tomorrow. 我明天再来。 26.Where are you from? 你是什么地方人? 27.What’s your name? 你叫什么? 28.May I have your card? 名片给一张,可以吗? 29.Card,please. 名片。 30.Stapler,please. 订书机。 31.Calculator,please. 计算器。 32.Adhesive tape,please. 胶带。 33.Here’s our catalogue. 这是我们的目录。 34.Here’s my card. 这是我的名片。 35.Your card, please.

展会必备英语口语-展会英语.

https://www.sodocs.net/doc/1515298910.html,.vn/default.aspx?tabid=403&idmid=2&ItemID=10918越南统计总局 常用展会英语口语 展会使用频率最高的英语 Let me introduce you to Mr. Li, general manager of our company.让我介绍你认识,这是我们的总经理,李先生。 It’s an honor to meet. 很荣幸认识你。 Ni ce to meet you . I’ve heard a lot about you. 很高兴认识你,久仰大名。 How do I pronounce your name? 你的名字怎么读? How do I address you? 如何称呼您? It’s going to be the pride of our company. 这将是本公司的荣幸。 What line of business are you in? 你做那一行? Keep in touch. 保持联系。Thank you for coming. 谢谢你的光临。 Don’t mention it. 别客气。 Excuse me for interrupting you. 请原谅我打扰你。 I’m sorry to disturb you. 对不起打扰你一下。 Excuse me a moment. 对不起,失陪一下。 Excuse me. I’ll be right back. 对不起,我马上回来。 展会必背口语200句 1 I've come to make sure that your stay in Beijing is a pleasant one.我特地为你们安排使你们在北京的逗留愉快。 2 You're going out of your way for us, I believe.我相信这是对我们的特殊照顾了。 3 It's just the matter of the schedule,that is,if it is convenient for you right now.如果你们感到方便的话,我想现在讨论一下日程安排的问题。 4 I think we can draw up a tentative plan now.我认为现在可以先草拟一具临时方案。 5 If he wants to make any changes,minor alternations can be made then.如果他有什么意见的话,我们还可以对计划稍加修改。

接待外国客户常用的商务英语

1.Excuse me. Are you Susan Davis from Western Electronics? 对不起,你是来自西方电子公司的苏姗·戴卫斯吗? 2.Yes, I am. And you must be Mr. Takeshita. 是的,我就是,你一定是竹下先生吧。 3.Pardon me. Are you Ralph Meyers from National Fixtures? 对不起,请问你是从国家装置公司来的雷夫·梅耶史先生吗? 4.I"m Dennis. I am here to meet you today. 我是丹尼斯,今天我到这里来接你。 5.I"m Donald. We met the last time you visited Taiwan. 我是唐纳德,上次你来台湾时我们见过面。 6.I"m Edwin. I"ll show you to your hotel. 我是爱德温,我带你去旅馆。 7.How was your flight? Was it comfortable? 你坐的班机怎么样?还舒服吗? 8.It was quite good. But it was awfully long. 班机很好,就是时间太长了。 9.Did you have a good flight? 你旅途愉快吗? 10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好,我们起飞延误了,还遭遇了恶劣的气候。 11.How was your flight? 你的航班怎样? 12.Did you get any sleep on the plane? 你在飞机上睡觉了吗? 13.Mr. Wagner, do you have a hotel reservation? 华格纳先生,你预订过旅馆吗? 14.No, I don"t. Will it be a problem? 不,我没有,会有困难吗? 15.I don"t think so. I know several convenient hotels. Let me make some calls. 我认为没有,我知道有几家便利旅馆,让我打几个电话。

前台接待常用英语

前台: --Good morning/Good afternoon/Good evening; this is Highbird International, may I help you? 早晨好.需要帮忙吗? --Do you have an appointment? 您欲约了吗? --May I have your name? 请问您的姓名? --Welcome to XX. Please follow me. Sit down here,please. I'll see if she's available now. 欢迎光临XX。请跟我来.请坐,我去看一下她是否有空. --After you. 您先请. --Would you like drink tea or coffee? 您想喝点什么茶还是咖啡? --Would you give me your businese card? 我能看看您的名片吗? --May I tell him what you wish to see him about? 您找他什么事我能转告吗? --Mr.Li is expecting you. I'll tell him you're here. 李先生正在等您.我告诉他您来了. --I'm sorry. Mr.Li has a full schedule this week. 报歉.李先生本周的日程已排满. --Could you please write a note to him on the matter you wish to see him about? 您能否留下便条说明您有什么事要见他? --Could I get a new weekly schedule? 我可以索要一份新的本周课表吗? --Sure. This is our new weekly schedule. Here you are. 当然。这是我们本周最新的课表。给您。 --It’s dinner time. I want to order a meal. Could you show me the menu please? 现在是就餐时间,我想点餐。 --Can I get some coins? 我可以兑换几枚硬币吗? --Sure. How many do you need? 当然可以,你想兑换几枚? --Three one-Yuan and one fifty cents coins. 3枚1元硬币和一枚5角的硬币。 今天有到访吗?有几个?Do we have visited clients today? How many? 谁/哪个部门预约的?Who made the appointment? Which department made the appointment? 有咨询电话吗?Are there any consulting phones? 都是通过什么渠道来的?How do they know our school? 怎么样,都能来吗?效果好吗?Will they come? How is the effect? 今天有什么事情吗?What shall we do today? What’s going on?What’s up? What’s happening? 还有什么事情吗?Anything else? 一会XX上去替你们,咱们开会。XX will cover you after a while, and we will have a meeting.

酒店宾馆前台接待常用英语对话

酒店宾馆前台接待常用英语对话 1.I’d like to book a double room for Tuesday next week.下周二我想订一个双人房间。 2.What’s the price difference?两种房间的价格有什么不同? 3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。 4.I think I’ll take the one with a front view then.我想我还是要阳面的吧。 5.How long will you be staying?您打算住多久? 6.We’ll be leaving Sunday morning.我们将在星期天上午离开。 7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。 8.I’d like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4曰下午到10月10曰上午用。 9.We do have a single room available for those dates. 我们确实有一个单间,在这段时间可以用。 10. What is the rate, please?请问房费多少? 11.The current rate is$ 50 per night.现行房费是50美元一天。 12. What services e with that?这个价格包括哪些服务项目呢? 13.That sounds not bad at all. I’ll take it.听起来还不错。这个房间我要了。 14. By the way, I’d like a quiet room away from the street if the is possible. 顺便说一下,如有可能我想要一个不临街的安静房间。 15.Wele to our hotel.欢迎光临。 16.So you have got altogether four pieces of baggage?您一共带了4件行李,是不是? 17. Let me have a check again.让我再看一下。 18.The Reception Desk is straight ahead.接待处就在前面。 19.After you, please.你先请。

外事接待常用的英语口语(礼物篇)

外事接待常用的英语口语(礼物篇) 外事接待常用的英语口语有哪些呢?小编总结了一些,希望对大家有所帮助。 Mr. Taylor has invited me to a dinner party tonight. 泰勒先生 邀请我今天晚上去参加一个晚餐会。I have no idea about what I should bring. 我不知道我该带什么东西好。In fact , it is absolutely unnecessary for you to bring anything. 事实上,你完全不用带什么东西。But I don't feel good if I go empty-handed. 但是如果我空手去我觉得不太好。If you insist on brining something, it should be a small ,inexpensive item, such as a toy for his son, or some flowers for his wife, etc...如果你坚持要带点什么,也应该是一些小的、便宜的东西,比如,给他儿子带个玩具,或者给他妻子带些鲜花等等Since we're going to have a get-together ,so I prefer to bring some food.因为我们打算搞个聚会,所以我还是带点吃的东西吧。I've got an idea. 我有个主意What's that? 什么主意?Since Mr.Taylor likes Chinese food very much ,so you can cook a Chinese dish and bring it.既然泰勒先生喜欢中国食物,这样你就可做一道中国菜带去。Or you can bring something to drink. 或者带一点什么喝的东西。That's a wonderful idea. 这个主意真不错And I was told that Mrs.Taylor is especially intersted in traditional Chinese

机场接待客人常用英语口语对话

机场接待客人常用英语 口语对话 集团文件版本号:(M928-T898-M248-WU2669-I2896-DQ586-M1988)

一.Receiving Guests at the Airport 机场接待客人常用英语口语对话 Guest (G ): Excuse me, are you the Fortune Hotel airport rep. Airport Representative (AR ): Yes, Mr... G: I’m Robert Hilton from the American Andrew Rice Origin Foundation. AR: My name is Su Hui, I’m here to meet you. Welcome to Shanghai! G: Glad to meet you. AR: The pleasure is mine. Is this your first visit to China, Mr. Hilton G: Yes. Its my very first. I’m looking forward to seeing your beautiful country. AR: I hope you will have a pleasant stay here. G: Thank you. I’m sure I will. AR: Is this all your baggage G: Yes, it’s all here. AR: We have a car over there to take you to our hotel. G: That’s fine. AR: Let me help you with that suitcase. Shall we go G: Yes, thank you for all your trouble. AR: No trouble at all. This way, please.

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