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外贸函电模板大全

Chapter 1 建立贸易关系

1. 请求建立贸易关系Request for Establishing Business Relations

2. 回复请求建立业务关系Reply to the Request for Establishing Business Relations

3. 索取产品资料Request for Product Literature

4. 回复索取产品资料Reply to the Request for Product Literature

5. 邀请会面Invitation to the Business Appointment

6. 接受会面邀请Accepting the Invitation to the Business Appointment

7. 谢绝会面邀请Declining the Invitation to the Business Appointment

8. 要求更改会面时间及地点Request for Changing the Time & Place of the Meeting

Chapter 2 推销

9. 向特定客户推销Sales Letter to Specific Customers

10. 向不特定客户推销Sales Circular to Non-Specific Customers

11. 寄信给老客户Sales Letter to Old Customers

12. 寄信给新客户Sales Letter to New Customers

13. 推销新产品Sales Letter for Promotion of New Products

14. 推销劳务Sales Letter for Promotion of Labor Services

Chapter 3 询盘和订货

15. 一般询盘General Inquiry

16. 回复一般询盘Reply to the General Inquiry

17. 具体询盘Specific Inquiry

18. 报虚盘Making a Non-Firm Offer

19. 报实盘Making a Firm Offer

20. 买方还盘Making a Counter Offer

21. 卖方返还盘Making a Counter-Counter Offer

22. 下订单Placing an Order

23. 接受订单Accepting an Order

24. 拒绝订单Declining an Order

25. 下续订单Placing a Repeat Order

26. 推荐替代品Offering a Substitute Product

27. 接受替代品Accepting a Substitute Product

28. 拒绝替代品Declining a Substitute Product

29. 涨价通知Notice for Price Increase

30. 回复涨价通知Reply to the Price Increase Notice

Chapter4 付款

31. 询问付款方式Asking about Payment Terms

32. 接受付款方式Accepting Payment Terms

33. 要求修改信用证Request for Amendment to L/C

34. 信用证修改Amendment to L/C

35. 付款通知Payment Notice

36. 收到付款通知Receipt of Payment Notice

37. 催促付款（初次）Urging Payment (First Notice)

38. 催促付款（最后通告）Urging Payment (Last Notice)

39. 索取发票Asking for Invoice

40. 寄送发票Sending Invoice

Chapter 5 包装和交货

41. 包装要求Packaging Requirements

42. 回复包装要求Reply to Packaging Requirements

43. 装运时间Time of Shipment

44. 回复装运通知Reply to Time of Shipment

45. 催促装运Urging Shipment

46. 回复催促装运Reply to Urging Shipment

47. 出货通知Shipment Advice

48. 货物抵达通知Goods Arrival Notice

Chapter 6 投诉和致歉

49. 投诉货物未寄达Complaint about Goods Arrival Failure

50. 对货物未寄达致歉Apology for Goods Arrival Failure

51. 出货延迟Late Delivery

52. 对出货延迟致歉Apology for Late Delivery

53. 投诉货物质量Complaint about Poor Quality of Goods

54. 对货物质量不佳致歉Apology for Poor Quality of Goods

55. 投诉货物数量Complaint about Wrong Quantity of Goods

56. 为数量错误致歉Apology for Wrong Quantity of Goods

57. 投诉发货出错Complaint about Receiving Wrong Goods

58. 为发货有误致歉Apology for Sending Wrong Goods

59. 抱怨包装不良Complaint about Poor Packaging

60. 为包装不良致歉Apology for Poor Packaging

61. 付款出错Payment Error

62. 为付款出错致歉Apology for Payment Error

63. 对服务的不满Service Dissatisfaction

64. 对服务不满致歉Apology for Customer Service Dissatisfaction

Chapter 7 商务交往

65. 请求筹备出差Request for Preparing for a Business Trip

66. 回复请求筹备出差Reply to the Request for preparing for a Business Trip

67. 确认预定行程Confirming Itinerary Reservation

68. 出差后的感谢Thanks for a Business Trip

69. 活动通知Activity Notice

70. 集会通知Gathering Notice

71. 邀请担任演讲者Inviting Speaker

72. 回复演讲邀请Reply to the Invitation for Speaker

73. 展销会通知Trade Fair Notice

74. 回复邀请Reply to the Trade Fair Invitation

75. 请求帮忙做问卷调查Request for Filling Out Questionnaire

76. 请求转载许可Request for Reproduction Permission

Chapter 8 公司人事

77. 人事查询Personnel Enquiry

78. 找寻人才Looking for Qualified Personnel

79. 晋升公告Promotion Announcement

80. 调动通知Transfer Notice

81. 褒奖员工Complimenting Employees

Chapter 9 公司内部

82. 会议通知Meeting Notice

83. 例行报告Routine Report

84. 问题报告Problem Report

85. 提案Proposal

86. 回复提案Reply to Proposal

87. 说服对方Convincing the Other Side

88. 给予指示Giving Instructions

89. 新产品说明New Product Description

Chapter 10 社交信函

90. 邀请与约见函Invitation and Appointment Letter

91. 回复邀请Reply to Invitation

92. 祝贺函Letter of Congratulation

93. 慰问函Letter of Sympathy

94. 感谢函Letter of Thanks

95. 道歉函Letter of Apology

96. 通知函Letter of Advice

97. 鼓励函Letter of Encouragement

98. 探病函Letter of Consoling the Sick

99. 吊唁函Letter of Condolence

100. 节日问候Seasons Greeting

Chapter 1 建立贸易关系

1. 请求建立贸易关系Request for Establishing Business Relations

We have learned from ①(信息来源) that you are ②(公司性质) in ③(国名或地域名). We are glad that you are interested in ④(产品名称). So, we are willing to establish business relations with you. Attached please find ⑤(附件内容).

We are ⑥(公司性质). We export ⑦(出口产品名称) to ⑧(出口产品目的地). If ⑨(对方条件)，we ⑩(期待事宜).

We look forward to receiving your inquiry at an early date.

2. 回复请求建立贸易关系Reply to the Request for Establishing Business Relations

Thanks for your email to enter into business relations with us in ①(经营范围). We have read your ②(邮件附件内容).

As you know, we are ③(重述本公司身份). We have a large ④(需求量大的产品名称) market here, so we are seeking new partners. If possible, we’d like to be ⑤(我方角色) in ⑥(国名或地域名).Should ⑦(对方提供的优惠), we’ll ⑧(订单种类).

We look forward to your favorable reply.

3. 索取资料Request for Product Literature

We learn from ①(信息来源) that you are ②(供货商身份). We ③(关注产品途径) and

became much interested in your ④(产品名称).

We are ⑤(我方公司身份). As we are interested in doing business with you, we would like you to send us ⑥(邮寄方式) the detailed information about ⑦(欲购产品名称) to ⑧(邮寄地址). The demand for ⑨(产品类型) in our market is really great.

Your immediate attention is highly appreciated.

4. 回复索取产品资料Reply to the Request for Product Literature

We are so glad that you are interested in ①(产品名称). Attached are ②(附件内容). As you requested in your email, we sent you our ③(索取资料) by ④(邮寄方式), which will tell you everything about our ⑤(产品名称).

Although established in ⑥(公司成立时间), we are developing very fast. We pay great attention to ⑦(特别关注之处). We have introduced advanced production equipment from ⑧(国名或地域名). We now export our products to ⑨(出口产品目的地). ⑩(产品畅销国国名或地名) is our largest market. ○11(某一特定产品系列) is a bestseller.

We look forward to your trial order.

5. 邀请会面Invitation to the Business Appointment

I’d like to invite you for a meeting with ①(我公司会面人职务和姓名) if you feel convenient. As ②(会议名称) will be held in ③(会议地点) from ④(会议起始日) to ⑤(会议结束日), we think you ⑥(对方可能采取的行动). If you come, we would like to invite you for a meeting

with ⑦(我公司会面人)at ⑧(会面地点), on ⑨(双方会面日) to discuss ⑩(双方会面商讨事宜). ○11(我公司会面人) wishes to have an opportunity for a meeting with you.

We look forward to receiving a positive reply from you.

6. 接受邀请会面Accepting the Invitation to the Business Appointment

I’m glad that you will arrange a meeting between ①(对方会面人职务和姓名) and me on the day before the opening of ②(会议名称) to ③(会面事宜).

As a matter of fact, we had had the intention to meet ④(对方会面人职务) during ⑤(会议名称) before we got your email. We cherish the opportunity ⑥(我方珍惜之事), and are pleased to have a chance to ⑦(有机会之事).

We look forward to seeing you in Dongguan.

7. 谢绝会面邀请Declining the Invitation to the Business Appointment

Thank you for your email of ①(对方邮件发送日), inviting me to have a meeting with ②(对方会面人职位) on ③(对方建议的会面日) before the opening of ④(会议名称) at ⑤(会面地点).

I’m sorry to say that we are unable to go to ⑥(会议名称), when we ⑦(拒绝会面原因). That’s why I can’t go and meet ⑧(对方会面人职位).

We hope that you will understand our situation. We wish to meet sometime in the near future to ⑨(会面目的).

8. 要求更改会面时间及地点Request for Changing the Time & Place of the Meeting

We’d like to have the meeting on ⑥(我方提出的会面时间) at ⑦(我方提出的会面地点). It will be much more convenient to us if you agree to the date and place we have suggested. Your favorable reply would be highly appreciated.

Chapter 2 推销

9. 向特定客户推销Sales Letter to Specific Customers

I would like to tell you that we have got the ①(产品名称) you inquired about ②(对方询盘时间). Attached are ③(附件名称), which will give you all details for placing an order.

④(产品名称) we’ve got are ⑤(产品优势). They are really ⑥(欲推销产品引以为傲之处). They are at least as good as, if not better than, ⑦(与同类产品一样好), but prices are ⑧(价格情况).

We expect your feedback before the end of this month.

10. 向不特定客户推销Sales Circular to Non-Specific Customers

We are willing to seek partners for ①(出口产品类型).

We are ②(我公司注册地点)，specializing all kinds of ③(产品种类). They are bestsellers both at home and abroad. We’ve now made some researches on ④(新研制产品名称), which we are able to provide regularly.

If you are interested, please contact me at ⑤(电话联系方式). For more related information, you can ⑥(获知信息途径). Maybe we will make arrangements for a meeting to discuss details concerning ⑦(商讨事宜).

11. 寄信给老客户Sales Letter to Old Customers

It’s been ①(有业务往来持续时间) since we executed your last order. Recently, we got in large quantities of ②(新产品名称). Attached please find ③(附件名称).

I’d like to inform you that, we are ④(优惠措施) on certain items, including ⑤(对方感兴趣产品名称). Would you have a look at the attached catalogue? If you wish to order large quantities, ⑥(联系方式) me. We will try to work out terms and conditions to our mutual benefit.

We look forward to our continued mutually-profitable business relationship. We expect ⑦(期待事宜).

12. 寄信给新客户Sales Letter to New Customers

We are glad to learn, from ①(信息来源), that you are interested in ②(产品名称).We ③(经营情况). Attached please find ④(附件名称).

⑤(欲知详细信息), please ⑥(查询方式).

We look forward to your trial order and assure you of our prompt attention.

13. 推销新产品Sales Letter for Promotion of New Products

We’re pleased to inform you that, with years of research, we’ve introduced our new products ①(产品名称) to market. Much to our delight, they enjoy great popularity. As we guess you might be interested, we’ve sent you ②(邮寄方式) ③(邮寄样品种类及数量) for your trial use. A trial use will convince you of their extraordinary functioning. For more information, please ④(查看信息途径).

Attached please find ⑤(附件名称). We hope you’ll take this opportunity to ⑥(为双方利益起见). If you consider placing an order, we’ll grant you ⑦(优惠幅度).

14. 推销劳务Sales Letter for Promotion of Labor Services

We’re pleased to learn, from ①(信息来源),that you are in need of ②(某种职业工作人员). We advertised your job vacancies and attracted ③(申请人数) applicants, from whom we have chosen ④(人数) for your consideration. Attached are ⑤(附件名称).

The candidates we have chosen are ⑥(身份). They all have ⑦(工作经历持续时间) experience, in a ⑧(工作单位). We have interviewed them with satisfactory results and offered them ⑨(提供事宜) as required.

They are looking forward to your phone interviews. Contact us if ⑩(所需帮助事宜). We hope to have more cooperation in the future.

Chapter3 询盘和订货

15. 一般询盘General Inquiry

We are very much interested in importing ①(产品名称) from you since you are ②(对方身份). We would be grateful if you could let us have detailed information about ③(产品名称) and send us samples of your complete product range as well.

We have been ④(我方身份) for ⑤(公司历史年限) and have ⑥(销售渠道). We are in great need of ⑦(产品名称) in our production. Our credit standing has been AAA rated since ⑧(起始年).

If business terms are satisfactory, we’ll place regular orders with you.

16. 回复一般询盘Reply to the General Inquiry

We are glad to learn that you are interested in our ①(产品名称). Attached please find ②(附件信息). As you requested, we have sent you samples of our complete range ③(邮

寄方式).

We are one of the ④(公司性质), specializing in ⑤(经营范围). All our products are manufactured ⑥(产品优势). We ⑦(公司优势). We will allow a ⑧(折扣幅度) discount for your orders. For ⑨(欲知信息), please ⑩(获知信息途径).

We look forward to your trial order.

17. 具体询盘Specific Inquiry

We are ①(公司性质). We have obtained your name and address from ②(信息来源) and we are very interested in ③(产品名称).

We’d like to have an ④(产品数量) quotation of the said products, ⑤(价格术语).We’d like you to tell us about ⑥(其他欲知事项). If ⑦(下订单前提条件), we will place an order with you.

We would await your reply.

18. 报虚盘Making a Non-Firm Offer

We thank you for your inquiry ①(对方询盘日)，asking for ②(欲购产品数量) quotation of ③(欲购产品名称) made in ④(产品原产地). We are pleased to offer as follows: ⑤(报盘详细内容).

The above offer is subject to our final confirmation. If you think our offer meets your requirements, please let us know at an early date. We would be glad to offer any

additional information you need.

19. 报实盘Making a Firm Offer

Thank you for your inquiry of ①(对方询盘日), asking for an ②(欲购产品数量) quotation of our ③(欲购产品名称). We are pleased to offer as follows: ④(报盘详细内容).

The above offer is firm until ⑤(报价有效期限). If you think our offer is satisfactory, please let us know before ⑥(订单有效期限). You can be assured of our best service.

20. 买方还盘Making a Counter Offe r

We thank you for your email of ①(对方邮件发送日期), offering us ②(我方欲购产品名称及数量) made in ③(产品原产地) at ④(卖方报价).

We regret to inform you that we can’t accept your offer as ⑤(还盘原因). For ⑥(继续保持合作的原因), we counter offer as follows, subject to your reply reaching us ⑦(有效期限): ⑧(我方还盘价). We are satisfied with other terms in your offer.

We look forward to your favorable reply.

21. 卖方返还盘Making a Counter-Counter Offer

Referring to your counter offer of ①(对方还盘邮件发送日期), asking for a cut down of the

price from ②(我方报盘价) to ③(对方还盘价), we regret to tell you that it is difficult for us to accept your counter offer.

The price we set in our offer is carefully calculated. As a matter of fact, we have had considerable business with many customers at ④(价格描述).Our ⑤(我方产品种类) sell well in their markets. As you know, our products are far superior in quality to ⑥(同类产品名称) provided by any other suppliers in the world. For long lasting trade relations between us, however, we decide to allow you ⑦(让利种类) if your order ⑧(订单价值).

If you think our proposal acceptable, please place an order on or before May 31st.

22. 下订单Placing an Order

Thank you for your timely reply of ①(对方邮件发送日期) to our inquiry about the ②(欲购产品名称). We are very satisfied with the trade terms you offer. The prices are acceptable. Therefore, we now email you our purchase order ③(订单编号) in the attached file.

We will open ④(信用证种类) in your favor as soon as possible through ⑤(开户行), for the total value of ⑥(总价值) as stated in this order. Please inform us of the shipping date at least ⑦(提前通知装船天数) in advance after you receive our L/C.

We look forward to your confirmation of the acceptance of our order.

23. 接受订单Accepting an Order

We confirm our acceptance to your order ①(订单编号) you emailed us ②(对方邮件发送时

间) for ③(订购产品名称). We welcome you as one of our customers.

We are pleased to send you in the attached file the Sales Confirmation ④(销售确认书编号) for your e-signature. Please cosign it and return it to us for our file. And please open your L/C ⑤(开证时间). Shipment will be made upon our receipt of your L/C.

Your cooperation is highly appreciated. We assure you of ⑥(我方承诺) and look forward to receiving ⑦(期盼对方继续订购) from you.

24. 拒绝订单Declining an Order

We acknowledge receipt of your order ①(订单编号) you emailed us ②(对方邮件发送时间) for ③(订购产品名称), but regret to tell you that we are unable to take your order as ④(无法供货原因).

⑤(无法供货的原因).

We are indeed sorry for being unable to take your order. We sincerely hope that you will understand our situation and keep business relations with us in the future.

25. 下续订单Placing a Repeat Order

We are pleased to inform you that the ①(产品名称) we ordered from you last time is very suitable for our market. Last shipment of ②(产品名称) sells well here.

As we believe there is still a great demand for ③(产品名称) in our market, we are placing with you a repeat order ④(续订单编号) in the attached file for the same kinds and the

same quantity of the said products at the same price and on the same trade terms as we did last time, provided ⑤(续订单特别要求). We hope you will ⑥(希望对方所做之事).

We expect you to confirm our repeat order as soon as possible.

26. 推荐替代品Offering a Substitute Product

We are pleased to learn from your email ①(对方发送邮件日期) that you intend to place with us an order for ②(欲订产品名称),but we regret to tell you that this model is already out of

production.

We’d like to recommend to you our new model ③(替代产品型号), which is even more welcomed by ④(受谁欢迎). This new model is much better than the previous one, but the price is ⑤(替代品价格低廉程度) lower with ⑥(替代品“卖点”). Attached please find our latest catalogue and export price list so that you can know more about our new model or you can visit our web site：⑦(公司网站) to get more information you need.

We expect you to place a trial order with us.

27. 接受替代品Accepting a Substitute Product

Thank you very much for your recommendation. As this model is new to our market, we’d like to place a trial order with you for ①(替代品名称及数量), if you allow us ②(优惠种类及优惠额). Attached please find our Purchase Order ③(采购订单编号). We will open an

④(开立何种信用证) in your favor for the total value as stated in this order as soon as we get your confirmation. It is for keeping our long term trade relationship that we decide to place this trial order. We hope you will ⑤(希望对方所做之事) concerning this transaction. We look forward to your positive reply.

28. 拒绝替代品Declining a Substitute Product

We have received your email recommending us the ①(替代品名称及数量) for lack of ②(原欲购产品名称) we requested, but we are very sorry to say that we can’t accept ③(替代品名称). ④(拒绝替代品的原因). ⑤(我方提出的解决办法). If you fail to deliver ⑥(原欲购产品名称及数量) on time, you have to pay us liquidated damages, that is, a ⑦(赔偿额度) of the total value of the delayed goods, for ⑧(延误期限).

We hope you will give us a favorable reply as soon as possible.

29. 涨价通知Notice for Price Increase

We formally inform you that the price of ①(涨价产品名称) has increased by ②(价格上涨幅度) mainly owing to ③(涨价原因).

④(对涨价原因做具体解释). We can’t but increase our export price by ⑤(价格上涨幅度). In fact, many companies have increased their price to that extent. However, for ⑥(提供原价的原因), we offer you the original price for your ⑦(最近的一次订单时间或订单编号) order. From⑧(涨价起始时间) , the price will go up by ⑨(价格上涨幅度).

We hope you will ⑩(希望对方所做之事).

30. 回复涨价通知Reply to the Price Increase Notice

Thank you for informing us the ①(涨价幅度) increase in the price of ②(涨价产品名称) due to ③(涨价原因).

To tell you the truth, we have predicted the increase in the price of ④(涨价产品名称), but we didn’t expect the rise to be so high as ⑤(涨价幅度). We thank you for keeping the original price for our ⑥(最近的一次订单). Would you reconsider our later orders at the price of ⑦(略低于卖方涨价幅度的价格)?

Reconsider the price of the products and we’ll ⑧(我方将做之事).

Chapter 4 付款

31. 询问付款方式Asking about Payment Terms

We are in receipt of your bid yesterday for ①(对方递盘主要内容).However, you didn’t mention specific payment terms.

We’d like to tell you that we only accept payment by ②(信用证种类).Generally speaking,③(付款方式)is considered to be a reliable and safe method of payment in international trade. It protects the rights and interests of both of us. It is our usual case accept ④(信用证种类) when we do business internationally. We wonder whether you

外贸英语函电的写作格式常用范文

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外贸英语函电书写格式要求

外贸英语函电书写格式要求各位读友大家好，此文档由网络收集而来，欢迎您下载，谢谢篇一：外贸英语函电写作技巧外贸英语函电写作技巧英文信函的信头也称信端，其内容包括发件公司的名称、标志、通信地址、电话号码、传真号、电子邮箱等。书写信头的目的是为了方便收件人了解信函来自何处，并为回复提供联系方式。很多公司都会印制带信头的信纸。一般来说，人们喜欢将简单的信头放在信纸上端居中，将复杂的信头放在信纸的右侧或上下两端。在使用这种信纸打印信函时，一定要注意为信头留出足够的空间。对于私人商务信函，如求职信等，信头通常写在信纸的右上方。如果信函的长度超过两页，那么从第2页开始就不再需要信头了，只需写

上页码、收件人姓名及日期。英文地址的书写和中文地址的书写有很大区别，应遵循从小到大的原则。特别值得注意的是，地址中的标点符号需正确使用。当前的习惯做法是，行末一般不加标点符号，但行中间该加标点的地方，还是不应省略。门牌号码与街道名称之间不加标点，但是在城市与国家名称之间必须用逗号分开。英文商务信函中称呼的书写有讲究在英文信函书写中称呼是对收信人的尊称语。一般位于信内地址下方空一行；有Attention时也一样，位于Attention 下面空一行。称呼后面一般用逗号（英式），也可以用冒号（美式）。如果信是写给公司的，并没有直接的联系人，称呼应为：“Dear Sirs,”（英式）或“Gentlemen:”（美式）。在不能确定收信人性别的情况下，还可以使用To Whom It May Concern或Dear Madam or Sir。不过这两种称呼应尽量避免使用，因为人们觉得它们不能显示足够的友

外贸函电邮件回复模板!!

开头： Mr. Hemant, 先生 Have a nice day Good day Thanks for your email Thank you very much for your email Thank you for your reply Thanks for your kind support to me first. Thank you for your inquiry. Thank you very much for your kind enquiry to us. Thank you for your order No.2012001 结尾： Your favorable reply will be highly appreciated. We are at your service at all times. Should you have any questions, pls feel free to contact us. Thank you for your attention and looking forward to your prompt reply We look forward to hearing from you soon. We look forward to the opportunity of being of service of you. We hope to hear from you soon we will be waiting for your confirmation We appreciate your comments and looking forward to working together with you soon. I f you have any enquiry and need our help, please don’t hesitate to contact me. Look forward to your further comments soon. 附件： Enclosed is our quotation sheet Enclosed is the proforma invoice, please confirm. The latest catalog enclosed Attached Attachment 报价： your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days. 我们正在研究你方的询盘几天便可以给你合适的报盘 our best offer is given below We''ll let you have the official offer next Monday. 下星期就给您正式报盘。还价： this is our rock-bottom price, we cannot make any further concessions 这是我们的最低价,我们不能再让了 Moreover, We''ve kept the price close to the costs of production. 再说，这已经把价格压到生产费用的边缘了。 our price is fixed at a reasonable level我们的价格定的很合理

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