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英语日常交际用语

英语日常交际用语
英语日常交际用语

一、订购商品及询问

1. I'd like to place an order for your party dress from your catalog.

2. May I order some flowers?

3. How can I pay for this item?

4. I'd like to buy the car on your TV commercial.

5. Please send me your catalogue.

6. Do you have any Life Menu Magazine tenth stock?

7. How long will it arrive?

8. The Product you sent to me is not what I ordered.

9. I'm calling about an order I placed a month ago. It hasn't arrived yet.

翻译:

1.我想要订你们目录上的晚礼服。

2.我可以订些花吗?

3.我要怎么付款?

4.我想要买你们电视广告上的汽车。

5.请寄目录给我。

6.你们第十期的"生活菜单"还有存货吗?

7.需要多久才会送到呢?

8.你们送来的产品不是我订的东西.

9. 我打电话是因为一个月前我订的东西。产品到现在都还没到。

解析:

1. 现在电话或网络订购在国内也很流行,即使是人在国内你也可以订购外国目录上

的产品。但在打电话前一定要先记下商品的型号及尺寸,以节省通话时间。

2. commercial有(电视、广播中的)商业广告之意,也可说成commercial film, 简称为c.f. 。而advertisement则指(平面的)广告,简称为ad; advertisement mail 是广告邮件;advertisement column是广告栏,这些都是很常用到的。

3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单)

二、听不清楚

1. Sorry, I didn't catch you.对不起,我听不懂你说的。

2. Sorry, I didn't understand. 抱歉,我听不懂。

3. Sorry, I didn't get what you said. 对不起,我没听懂你说的话。

4. I can't hear you very well. 我听不太清楚。

5. I can barely hear you. 我几乎听不到你说的。

6. I'm having trouble hearing you. 我听不清楚。

7. We have a bad connection. 通讯效果不太好。

8. I can't catch what you are saying. 我听不太清楚你说的话。

发生上面的情况,你可以请对方在重复一遍,你可以说:

1. Pardon?请再说一遍好吗?

2. Excuse me? 请再说一遍?

上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。

3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思)

4. Could you repeat that, please? 能请你再说一遍吗?

5. Would you say that again? 你能再说一遍吗?

三、请对方说慢点的说法:

1. Would you speak more slowly? 你能再说慢一点吗?

2. Could you speak up a little? 你能在大声一点吗?

(speak up 大声说=speak out)

3. Would you speak more clearly? 你能再说清楚一点吗?

4. Would you explain more for me? 可以为我解释一遍吗?

5. Please speak a little louder. 请讲大声一点。

6. Would you slow down, please?清说慢一点好吗?

四、帮忙转分机

1. May I have extension two-one-one?

2. Can I have extension two-one-one, please?

3. May I speak to David, extension

tow-one-one?

4. Extension two-one-one, please.

5. Please connect me with extension

two-one-one.

6. Could you put me through to the personnel department, please?

翻译:

***通常句子都是越长越礼貌,太简短会让人有鲁莽的感觉。

1. 能帮我转分机211?

2. 能帮我转分机211吗?

3. 我可以找211分机的大卫吗?

4. 请转211。

5. 请帮我转分机211。

6. 请帮我接人事部好吗?五、他在忙线中

1. Her line is busy at the moment. Can somebody else help you? 她正在通电话,别的人可以帮你吗?

2. He's on another line right now. 他现在

正在接另外一个电话。

3. He's talking a long-distance call now, what can I do for you? 他正在接长途电话,有什么我可以帮你吗?

4. Sorry, his line is busy. 抱歉,他正在打电话。

六、请你稍等一下

1. Could you hold a moment, please? 你

能稍等一会儿吗?

2. He'll be with you in a moment. 过一会儿他就会接你电话了。

3. Can you hold on, please? 你能稍等一

会儿吗?

4. Just a moment. He is on his way now. 请稍待一下。他马上来接电话。

5. Hang on a second, please. 请稍等。

6. Could you hold on any longer? 你能再稍待一会儿吗?

七、现在不方便接电话

1. She has a visitor at the moment. 她现在有客人。

2. He is in a meeting now. 他正在开会。

3. I'm sorry, but he is unable to come to the phone now.很抱歉,他现在无法接电话。

4. I'm sorry, but I was just on my way out. Can I get back to you later? 很抱歉,我正

好要出门。可不可以稍后再打给你。

5. He is not in right now. 他现在不在。

6. No one answers in Mr. Scott's office. 史考特先生的办公室没人接电话。

7. He's here but he's not at his desk right now. 他有来上班,不过现在不在座位上。

8. He hasn't come to the office yet. 他还没到办公室。

9. I'm sorry, but he is out right now. 很抱歉,他刚才外出了。

***解析***

1.表达不在的理由中,"上厕所"这句是绝对不能说的。

2.表达在或不在时,也可以用比较简单的:He's in (out). / He is not in his office. / He's out of office.

八、休假中

1. He is off today. 他今天休假。

2. He's on vacation this week. 他本周休假。

3. He is on vacation until next Wednesday. 他休假到下周三。

回家了

1. He has gone for the day. 他已经回去了。

2. He's already left for home today. 他已经离开回家了。

3. He has gone home. 他回家了。

生病请假

1. He's absent because he is sick taday. 他今天生病所以没来。

2. He's on sick leave taday. 她今天请病假。

3. She's on maternity leave now. 她在休产假。

出差

1. He's in New York on business. 他在纽约出差。

2. He left for New York on business until July 22nd. 他到纽约出差,要到7月22日才能回来。

3. He is on a business trip. 他正在出差。

我将转达你的留言

1. I'll give her your message as soon as possible. 我将尽快地转达尼的留言给她。

要找的人已调职

1. I'm sorry. Mr. Scott was transferred to our branch office.

对不起,史考特先生已经转调到分公司。2. Mr.Smith took over his job. I'll connect you. One moment, please.

史密斯先生接替了它的工作。稍待一会儿,我帮你转接。

要找的人已离职

3. He left this company last week. 他上个月离开这家公司了。

4. He is no longer at this company. 他已经不在本公司工作了。

九、传真少页了

1. Some of the pages of your fax are missing. 你的传真少了几页。

2. We didn't receive the third page of your fax. 我没有收到你的传真的第三页。

3. We dinn't receive your fax, would you please send it again? 我们没有收到你的传真,能请你再传一次吗?

4. Your fax isn't readable.传真看不清楚。

5. Your fax is hard to read since the letters are too small.你的传真字太小很难看清楚。

十、约时间见面

1. Would it be possible to see Mr. Scott sometime this week?请问这星期能否跟史考特先生见个面?

2. I'd like to meet you the day after tomorrow. 我想在后天拜访你。

3. I'd like to talk to you about the new product. 我想要和你谈谈新产品。

4. I'd like to make an appointment with Mr. Scott. 我想要跟史考特先生约个时间见面。 **在外国事事都要先行预约,小到人家家里拜访,大到见公司老板都是要先预约的。直接或临时求见,除非很紧急,否则是很不礼貌的。**

变更约会日期

1. I'd like to cancel my appointment with Mr. Scott. 我想取消和史考特先生的约会。

2. Something urgent has come up. Could I postpone our appointment.发生了一些急事。我俩的约会能不能延期?

3. May I ask you to postpone the meeting until the day after tomorrow?可以要求你将会面时间延到后天吗?

给大家补充一些,绝对有用哦~!

报价篇:

(1) A: We can offer you this in different levels of quality. A:这产品我们有三种不同等级的品质。

B: Is there much of a difference in price ? B:价钱也有很大的分别吧?

A: Yes ,the economy model is about 30% less. A:是的,经济型的大约便宜30%。

B: We‘ll take that one . B:我们就买那种。

(2) A: Is this going to satisfy your requirements ? A:这种的合你的要求吗?

B: Actually , it is more than we need . B:事实上,已超出我们所需要的。

A: We can give you a little cheaper model . A:我们可以提供你便宜一点的型式。

B: Let me see the specifications for that . B:让我看看它的规格说明书吧。

(3)A: You‘re asking too much for this part . A:这零件你们要价太高了。

B: we have some cheaper ones .。B:我们有便宜一点的。

A: What is the price difference ? A:价钱差多少

B: The basic model will cost about 10% less . B:基本型的便宜约10%左右。

(4) A: How many different models of this do you offer? A:这个你们有多少种不同的型式

B: We have five different ones . B:五种

A: Is there much of a price difference . A:价钱有很大的差别吗?

B: Yes, so we had better look over your specifications. B:是的,所以我们最好先把您的规格说明细看一遍。

(5) A: The last order didn‘t work out too well for us A:上回订的货用起来不怎么顺。

B: What was wrong? B:有什么问题吗?

A: We were developing too much waste . A:生产出来的废品太多了。

B: I suggest you go up to our next higher price level. B:我建议您采用我们价格再高一级的货

(6) A: Did the material work out well for you ? A:那些材料进行的顺利吗?

B: Not really . B:不怎么好。

A: What was wrong? A:怎么啦?

B: We felt that the price was too high for the quality . B:我们觉得以这样的品质价钱太高了。

(7) A: Has our material been all right ? A:我们的原材料没问题吧?

B: I‘m afraid not . B:有问题呢。

A: Maybe you should order a little better quality A:也许您应该买品质好一点的

B: Yes, we might have to do that . B:是呀,恐怕只有这么做了

(8) A: I think you had better come out to the factory . A:我看你最好走一趟工厂,

B: Is there something wrong . B:出了什么事吗。

A: Yes ,your last shipment wasn‘t up to par . A:嗯,你上次送去的货没有达到标准。

B: Let ‘s go out and have a look at it . B:走,我们去看看?

(9) A: I want you to look at this material . A:我要你看看这材料!

B: Is this from our last shipment ? B:这是上次叫的货吗?

A: Yes ,it is . A:是啊。

B: I can see why you are having some problems with it . B:我明白为什么你用起来会有问题了。

(10) A: I would suggest that you use this material instead of that . A:我建议你改用这种替代那种。

B: But that costs more . B:可是那样成本较高。

A: But you will get less waste from this . A:但可以减少浪费。

B: We‘ll try it once . B:那么就试一次看看吧。

报价篇:

(11) A: Our manufacturing costs have gone up too much . A:我们的制造成本增加太多了。

B: You might try one of our cheaper components . B:你试试这种较便宜的组件怎样?

A: Let‘s take a look at your price list again A:我再看一次你们的价目表吧。

B: Sure . I‘ll bring it in next week . B:好哇,我下个礼拜带过来。

(12) A: This is the best material we have to offer . A:这是本公司所供应的最好的原料。

B: Actually ,I don‘t think we need it to be this good . B:说实在的,我并不认为我们用得着这么好的,

A: I can let you have this kind cheaper . A:我可以算你便宜一点。

B: Let‘s do that . B:那就这么说定吧?

(13) A: How is the new material working out for you ? A:新原料用得如何?

B: Fine .we‘re saving a lot of money with it . B:不错,节省了不少的钱

A: I‘m glad to hear that . A:听你这么说真高兴。

B: It was a good suggestion .thanks . B:你建议得不错,谢谢。

(14) A: How many would you like to order ? A:您要订多少?

B: Is there a minimum order ? B:有最低订购量的限制吗?

A: No ,we can ship in lots of any size . A:没有,任何数量都可以出货。

B: We‘ll try one case of this . B:那么,这种的就试一箱吧

(15) A: We‘re ready to take your order now. A:你们现在可以下订单了。

B: We want to try this component as a sample. B:这种组件我们想试个样品看看。

A: I can send one for you to try . A:我们可以寄个给你试用。

B: Yes , please do that . B:好,那就麻烦你了。

(16) A: How many would you like to order ? A: 您要订多少?

B: How do they come packaged ? B:货是怎样装的呢

A: In cases of 100. A:一箱装100个。

B: We‘ll take 500. B:我们要500个

(17) A: We need seven of these . A:我们要七个这种的。

B: They come in cases of five . B:它们是五个一箱。

A: Then ,send two cases please . A:这样的话,就送两箱吧。

B: Good . thank you for the order . B:好的,谢谢你的订货。

(18) A: We can’t handle an order that small . A:这么少的数量,我们不能接受

B: What is the minimum we would have to order . B:那么我们至少得订多少呢。

A: 300 pieces . A:300个

B: I see ,send those ,then . B:哦,那就300个吧。

(19)

A: We have a problem with your order .

B: What is it ?

A: We can‘t split open a case to fill your order .

B: I‘ll see if we can take the whole case .

A:你订的货有点问题。

B:什么问题。

A:因为我们不能拆箱来凑足你的订量。

B:那我考虑看看是不是可以买整箱。(20) A: Do you offer any quantity discounts ?

B: No, we don‘t.

A: Then give us three cases of this .

A:大量购买有折扣吗?

B:不,没有。

A:那么这种的就买三箱好了。

报价篇:

(21)

A: You could save a lot if you would order a little more .

B: How could we do that ?

A: We offer a discount for large orders .

B: Let me take another look at our requirements .

A:如果你单子下得多一点,可以省不少的钱。

B:怎么说呢?

A:我们对大量订购有打折。

B:那我们看看我们的需要量有多少

(22)

A: Your prices seem a little high .

B: We could make them lower for you .

A: How ?

B: If you order in large lots , we‘ll reduce the price .

A:你们的价钱高了一些。

B:我们可以算你便宜一点。

A:怎么做呢?

B:如果你大量订购,我们可以降价

(23)

A: We can offer a 10% discount for

orders over 10000 pieces.

B: I‘m not sure we can use that many .

A: It would represent quite a savings .

B: Ok, I‘ll see what I can do .

A:订购一万个以上,我们可以打九折。

B:我怕我们用不了那么多。

A:这省下的可是一笔不少的钱哩。

B:好吧,我考虑考虑吧

(24)

A: Why are there three prices quoted for this part ?

B: They represent the prices for different quantities.

A: I see .

B: The more you order , the more you will save .

A:这种零件为什么有三种不同的报价?

B:那表示不同的量有不同的价钱。

A:原来如此。

B:订购愈多,省的钱愈多

(25)

A: Is this your standard price ?

B: Yes ,it is .

A: It seems too high to me

B: We can negotiate the unit price for large orders .

A:这是你们的基本准价吗?

B:是的

A:好像贵了一点。

B:如果大量订购,单价可以再谈。

(26)

A: I‘m calling about mistake on our last invoice .

B: What was it ?

A: We should have been given the large quantity price .

B: Yes ,that is absolutely right .

A:我打电话来,是因为上回的发票有错。

B:怎么啦。

A:你应该开大宗折扣价才是。

B:啊,对的,是应该这样。

(27)

A: Doesn‘t the quantity discount apply on this order ?

B: No ,I‘m sorry ,but it doesn‘t.

A: Why not?

B: Because these items are from different shipments.

A:这次下的单子没有大宗折扣吗?

B:抱歉,没有。

A:为什么没有?

B:因为这几项品目不属同一批货。

(28)

A: We can make the price lower if you would order a bit more .

B: How much more ?

A: Just three more cases .

B: I think we can do that .

A:如果你单子下多一点,我们可以减价。

B:还要多下多少?

A:只要再三箱就可以了。

B:那我想没问题。

(29)

A: I have the quotations you asked

for .

B: Good ,we‘ve been looking for them .

A: I‘ll leave them for you to look over .

B: I‘ll give you a call when we are ready to talk about them .

A:你要的报价已经做好了。

B:好啊,我们一直等着看呢。

A:我会留下来给你慢慢的看。

B:等我们准备好可以谈的时候,我会打电话给你。

(30)

A: Were you able to quote on all the items we need ?

B: No, not all of them .

A: Oh ?why not ?

B: We aren‘t able to supply the third ad fifth items .

A:我们需要的每个项目你都能报价吗。

B:不,没办法全部。

A:哦,为什么?

B:第三及第五项目,我们没有货供应。

报价篇:

(31)

A: Here are the quotations that you asked for .

B: How do they compare to last

year‘s ?

A: The price increases haven‘t been too bad at all .

B: That‘s good to hear .let‘s take a look at your prices .

A:这是你的报的价。

B:与去年的相比怎么样。

A:没有涨太多。

B:那好,我们来看看你的报价吧。

(32)

A: I have a question about this quotation you submitted .

B: What is it ?

A: The third item has been omitted .

B: Oh ,yes .we don‘t carry that item anymore .

A:你提出的报价我有问题。

B:什么呢?

A:第三项目漏掉了。

B:哦,是的,那一项目我们不再卖了。

(33)

A: What is the deadline for submitting the quotation ?

B: We need it in our office by next Monday .

A: I think we‘ll able to make that .

B: Good .we can‘t extend the deadline .

A:报价截止日是哪一天?

B:下星期一以前要送到我们公司。

A:我想没问题。

B:那好,我们可不能延期的。

(34)

A: We‘d like a chance to bid on this business.

B: We‘ll be taking quotations next month .

A: Will you let us have the specifications ?

B: Sure ,just drop in my office some time and pick them up .

A:我们希望能有机会投标这笔生意。

B:我们将在下个月接受报价。

A:规格说明书可以给我们吗。

B:没问题,什么时候到我办公室来拿都可以。

(35)

A: Can you tell me why our bid was not accepted?

B: I think you were a little too high on some of the items .

A: On which ones ?

B: You‘re perfectly welcome to inspect the winning bid .

A:请告诉我为什么我们没有得标好

吗?

B:我想你们有几个项目的价格高了一点。

A:哪几个品目呢,

B:我们很欢迎你来查阅得标者。

(36)

A: Was our bid accepted ?

B: No ,I ‘m sorry .it wasn‘t .

A: Can you tell me why ?

B: Sorry ,but I‘m not at liberty to reveal that information.

A:我们得标了吗?

B:抱歉,没有。

A:能告诉我什么原因吗?

B:对不起,我示能随意泄露情报。

(37)

A: Congratulations ! your bid has won .

B: I‘m glad to hear that .

A: When can you come around to discuss some details with us ?

B: I‘ll be there next Monday at noon .

A:恭喜!你得标了。

B:真是好消息,

A:什么时候可以过来和我们讨论细节呢?

B:下个星期一中午吧。

(38)

A: What is your best price on this item ?

B: $24.95 per hundred pieces

A: That will be fine with us .

B: Fine . I‘ll start the paperwork for your order right away .

A:此一品目的最低价是多少?

B:一百个美金二十四块九毛五。

A:这价钱还可以。

B:好啊,那我立刻就为你们的订单作准备了。

(39)

A: Can we expect the same price as last time ?

B: Oh ,yes ,no problem about that.

A: Good ,w e‘ll be ordering in just a few days.

A:价钱能够和上次的一样吗?

B:哦,可以。没问题的。

A:很好,两三天内我们就会下订单。

(40)

A: This price is quite a bit higher than it was last time .

B: We‘re sorry ,but we ‘ve had a slight price increase here .

A: Slight ?I wouldn‘t call this slight .

B: We‘ve had to increase our prices on this item by just 8%.

A:这次的价格比上次要贵了一些。

B:真抱歉,不过我们出只涨了一点点而已。

A:一点点?这叫一点点?!

B:这一种我们不得已也只加了8%而已。

Part one : general express ions

1)Good morning (afternoon ,evening),sir

(madam).早上好(下午、晚上好),

好,先生(夫人)

2)How do you do? (-- how do you do

?)您好!

3)Hello (or hi )!您好!

4)How is everything (with you )?

(您的)一切都好吗?

5)How are you getting on ( or along )

these days ?这几天过得怎么样?6)How are you ? (- Fine ,thank you .a

nd you? )您的身体好吗?

7)Glad (nice ) to see you .

见到您很高兴。

8)Welcome to our hotel.

欢迎到我们的酒店来!

9)It’s nice to meet you again, Mr. Jo

hnson .再次见到您太好了,约翰逊先

生。

10)Good –bye.(or bye-bye)再见!

11)Good night.晚安(晚间告别用)

12)Have a good rest.祝您休息好!

13)See you later (tomorrow).

以后(明天)见!

14)Hope to see you again soon.

希望不久再见到您!

15)Have a good time.

祝您过得愉快!

16)We wish you a pleasant stay in our

hotel.愿您在我们饭店过得愉快!17)Please don’t leave anything behind.请

不要遗忘你的东西。

18)Mind (or watch) your step!

请走好!

19)We wish you a pleasant journey.祝您旅途愉快!

20)Have a nice trip!一路平安!

21)All the best!万事如意。

22)Take care!多保重!

23)Good luck!祝您好运!

24)Thank you (very much)

谢谢您(非常感谢)。

25)Thanks a lot.多谢。

26)Thank you for coming.

谢谢您的光临。

27)Thank you for staying in our hotel.

感谢您在我们饭店下榻。

28)I’m very grateful to you.

非常感谢您。

29)It’s very kind of you.

谢谢,您真客气。

30)You are (most) welcome.

不用谢,不用客气。

31)Not at all.不用谢。

32)Don’t mention it.不用谢。

33)My pleasure.(or with pleasure)

很高兴能为您服务。

34)Glad to be of service.

很高兴为您服务。

35)At your service.乐意为您效劳。

36)I’m sorry.很抱歉。

37)Excuse me.对不起。

38)I’m terribly sorry. It’s my fault.

非常抱歉,那是我的过错。

39)I’m awfully sorry for my carelessness.

对于我的粗心大意我非常抱歉。

40)Sorry to have kept you waiting.

对不起,让您久等了。

41)Sorry to interrupt you.

对不起,打扰了。

42)That’s all right.这没什么。

43)It doesn’t matter.没关系。

44)Never mind.不要紧,没关系。

45)Let’s forget it.算了吧!

46)What can I do for you?

我能为您干点什么?

47)Can I help you?

48)我能为您干点什么?

49)Is there anything I can do for you?有什么能为您效劳的吗?

50)Just a moment, please.

请稍等一下。

51)Don’t worry about it别担心。

52)I beg your pardon?(or Pardon?)

对不起,请再说一遍好吗?

53)You are wanted on the phone, Mr. B

ellow.贝罗先生,有您的电话。

54)Who is speaking, please?

请问您是谁?(电话用语)

55)I’ll switch you to Room 1120.

我马上给您接301房间。

56)What number are you calling?

请问对方什么电话号码。

57)Who would you like to talk to?

请问受话人姓名?

58)Could you hold the line, please?

请(拿着话筒)稍等一会好吗?

59)Here are come letters for you.

这是您的信。

60)Wha t a sham e!多可惜!

61)I’m sorry to hear that!

听到这事我很难过。

62)We are all sorry to hear of your illn

ess.听说您病了都很担心。

63)There ,there, Now try not to get too

upset about it.

好啦,不要为这事太烦恼了。

64)I wish you good health.祝您健康。

65)Let me wish you every success.

祝您一切顺利!66)Happy New Year!新年快乐!

67)Merry Christmas!圣诞节快乐!

68)Happy birthday to you!

祝您生日快乐!

69)Congratulations!祝贺您!(恭喜)

70)My hearty congratulations!

衷心祝贺您!

71)As you wish(or like)

随您的便。

72)Certainly.当然可以。

73)Of course.当然可以。

74)Go ahead and do what you like.

干吧,你喜欢干什么就干什么。

75)I’m sorry, that’s not allowed.

对不起,这是不允许的。

76)No, I’m afraid not.不,恐怕不行。

77)Out of the question, I’m afraid.

恐怕不可能。

78)Walk straight ahead.一直往前走。

79)Turn left(right).往左(右)转。

80)Go upstairs(downstairs).

上(下)楼。

81)Take the lift to the third floor.

乘电梯到三楼。

82)The lifts are in the lobby near the m

ain entrance.

电梯间在大厅靠大门外。

83)The bellman will show you the w

ay to the banquet hall.

大堂服务员将领您去宴会厅。

84)There is a washroom at the end of t

he corridor.洗手间在走廊尽头。

85)The post and cable service is opposit

e the bar.

邮电所在酒吧对面。

86)The bank is next to the shop.

银行在小卖部隔壁。

87)You can get your money changed at

the cashier’s desk.

你可以收银外兑换钱。

88)How much would you like to change?

你要兑换多少呢?

89)The rates of exchange are on the bo

ard there.

兑换率写在那这的黑板上。

90)There are some local products on sal

e here.这里出售一些地方产品。

91)It’s sold by weight(yard, meter…)

这个按重量(码,米……)计价出售。92)Sorry, it’s sold out.

对不起,卖完了。

93)How do you like this?

您看这个怎么样?

94)What about that one?

你看那个好吗?

95)Here is your change.

这是找您的钱。

96)Here is your receipt.

这是你的收据。

97)Air mail or ordinary mail?

是航空信还是平信?

98)An air mail letter for abroad is $1.6

0.寄往国外的航空信需1.60元。

99)The travel agency in the hotel takes

all kinds of booking.

饭店的旅行社代办各种预订票。

100)Please don’t smoke here.

请不要在这里抽烟。

Part two: reception

&housekeeping service

第二部分:总台及客房服务。101)What kind of room would you like (or prefer)?您希望要什么样

的房间?

102)Do you want a single room or a double room?

你想要单人房还是双人房?

103)Would you like a room with bath or shower?

您想要浴缸的还是淋浴的房间?104)How long do you plan to stay here?你打算住多久?

105)For how many nights

你要住几个晚上?

106)How many people are there in your party?你们一起有几个人?107)I can book you a single room with shower for the 26th.

我可以为您在26日订一个带淋浴的单人间。

108)What time will you be arriving? 您将何时到达?

109)Unfortunately, we are fully booked for the 21st

遗憾的是21日的客房全部订满。110)We won’t be able to guarantee you a room for May 6th .

我们不能保证5月6日给您一个房间。111)For a single room the price would be 35 dollars

单人房的价格是35美元。

112)There is a small charge of 25 cents a day extra.

每天要收25美分附加费。

113)There’s a reduction for children.

儿童可以减价。

114)Could you fill in this form, please?

请填写这份表格。

115)Could you sign your

name,please?

请签上您的姓名。

116)Give me your

passport,please,We need it for

registration.

请把护照给我,我们登记时需要。117)Have you got any

identification?

你有身份证吗?

118)May I see your

passport,please?

请把护照给我。

119)Would you please complete this registration form?

请您填写这张登记表好吗?

120)What’s your

occupation,please?

请问您的职业?

121)What’s your nationality, please?

请问您的国籍?

122)What’s your address in your native country,please?

请问您在本国的住址?

123)Your room number is 246 on the second floor.

您的房间号码是二楼的246室。124)Number 246 is an

air-conditioned room with a

private bath.

246号是带空调和独用浴室的房间。125)Here’s your key card.

这是您的匙牌。

126)Here’s your key to Room 246.这是您246号房间的钥匙。127)I’ll get the porter to take your luggage up.

我会叫行李员把您的行李搬上去。128)The porter here will take your luggage and show you the way. 这里的行李员会为您提行李,并为您领路。129)We’ll extend the reservation for you.我们可以为您延长预订。130)We’ll make the change for you.我们可以给您换个房间。

131)You may keep the room till 3 p.m,if you wish. 如果您愿意,

可以将房间保留到下午三点。132)How much longer would like to stay? 您想再住多久?133)If you want to keep your room this afternoon, we’ll have to

charge you 50% of the price. 如果您需要再住一个下午,我们要向

您收50%房费。

134)I’m afraid you’ll have to vacate your room by 11. 恐

怕要请您在十一点以前搬出房间

了。

135)Are you checking out today, Mr.

Smith?史密斯先生,您今天可以结帐

吗?

136)Would you like to vacate your room now? 您今天要退房吗?137)Your bill totals $665.

您的帐单合计655美元。

138)T h at makes a total of $665. 总计是655美元。

139)That comes to $665 altogether. 共计655美元。

140)Here is your bill. Would you please check it?

这是您的帐单,请您过目。

141)That charge is for drinks taken from the mini-bar. 那笔钱是

您从房间冰箱里取用饮料的费用。142)Your overseas telephone call is included in the bill. 您的

国际长途电话费用包括在这个帐

单里。

143)The service charge is included in this bill. 这个帐单包括报

务费。

144)How would you like to settle your bill (or account)?您准备怎

样付帐?

145)In what form will payment be made?您准备以何种方式付帐。146)Are you going to pay in cash or by credit card?

您准备用现金还是信用卡付款?

147)We accept the following credit cards,….我们接受下列信用

卡……

148)I’m sorry,we don’t accept personal cheques.对不起,我们不

收个人支票。

149)All lf the rooms have phones. 所有房间都有电话。

150)If there’s anyth ing you need, just ring reception.

如果您需要什么,就打电话给服务台。151)If there’s anything for the laundry, just leave it in the

laundry bag in your room.

如果您有衣物要送洗衣房,只要把它

放在您的房里的洗衣袋里就行了。152)Washing handed in by 9:30

a.m.,will be returned to you

before 5:30 p.m. on the same day 早上9:30以前送去洗的衣服,当天下午5:30以前能送回来。

153)If you wish to have

breakfast in your room, ask for

room service on the phone.如果

您希望在房间里用早餐请通过电话要客

房服务。

154)Room service is available from 6 a.m. .从早晨六点开始提供客

房服务。

155)Here is a brochure explaining hotel services

这里有个小册子介绍饭店各项服务。

156)If you need anything, just press the call button.

如果您要什么,就按这个唤人按钮。157)You can make a long distance call from your room.

您可以从您房间里打长途电话。158)If you want a taxi,you can ask the reception to get one for

you.

如果您要出租汽车,您可以请服务台为您叫一辆。

159)The panel at the head of your bed has an automatic waking

device.

您床头的台子装有自动叫醒器。160)We have a computer wake-up service.

我们有电脑叫醒服务。

161)If you want to have your room cleaned extra quickly,please

hang the Cleaning Sign on the

door.

如果您希望您的房间早些整理好,请将这“请打扫”的牌子挂在门上,

162)There is a recreation center on the ground floor.

一楼有一个娱乐中心。

163)You can play billiards, table tennis and bridge or

go bowling.

您可以打台球,乒乓球,桥牌和保龄球。

164)Apart from the recreation center, we also have a health

club on the second floor.

银行在小卖部隔壁。

165)We have a sauna bath with

a massage service there,

too.

在那里还有桑拿浴室并提供按摩服

务。

166)We do not charge for the use of the health club.

进健身房不收费。

167)Sports facilities are

available free of charge.

运动器械是免费提供的。

168)Our charge for sports

facilities is four dollars per

hour.

运动器械以每小时四元的标准收费。169)Shall I turn the cooling up? 我是不是把冷气开大些?

170)Shall I turn the heating down? 我是不是把暖气关小些。

171)Your bags will be kept at the Bell Captain’s Desk.您的包将存放在行李部。

172)Could your come down to the Bell Captain’s Desk with your

claim tag to pick up your bags? 请您拿着行李牌,来行李部取您的包。173)We’ll try our best, but I can’t guarantee anything.

我们当尽力而为,但我不能保证什么。174)There must be some

misunderstanding.

这里面可能有误会。

175)I’ll soon have something arranged for you.

我尽快为您作些安排。

176)Because of the bad weather, the evening garden won’t be open

today.

因为天气不好,今天夜花园不开放。177)It’s necessary for him to pay for the damage.

他必须赔偿损坏。

178)I promise to attend to the matter promptly.

我一定立即处理这件事。

179)I’ll send for an

electrician(doctor,…)for

you.

我给您请电工(大夫……)

180)Let me call a repairman to do it.

我去叫一个修理工来。

181)Any comments and suggestion are always welcome.

欢迎您提意见和建议。

182)According to the hotel

regulations, the damage must be

paid for.

按照酒店规定,损坏东西应该赔偿。

183)You don’t have to pay for it.您用不着赔偿。

184)It was broken by accident.

不是您有意打破的。

185)I’m sorry to hear you are not feeling well today.

听说您今天身体不大好。

186)What’s the trouble?

什么地方不舒服。

187)Do you have a temperature?

发烧吗?

188)Maybe you’re tired after the journey.

可能是旅途过度疲劳引起的。

189)Drink plenty of water and have

a good rest, then.

那么,请多喝点水,好好休息。

190)How would you like your hair cut, sir?

先生,您喜欢什么发式?

191)Do you want me to trim your beard?

要不要修一下胡子?

192)Do you want a face massage? 要不要按摩面孔。

193)What style do you want ,madam?> 太太,您要什么式样?

194)Would you like a new

hair-style?

您想换个新发型吗?

195)Here are some pictures of hair styles.

这里有一些发型式样的照片。

196)The phone number of our hotel is 5328888.

我们宾馆的电话号码是556753。197)Please dial 0 before you dial the number.

拔号码前请先拔0。

198)Please consult the telephone directory.

请您查看电话簿。

199)What kind of cable do you want to send,ordinary rate or

urgent?

您要发哪一种电报,普通电还是加急电。

200)Will you please fill out the telegraph form in block

letters?

请用印刷体填写电报纸。

Part three: Food &Beverage Service

第三部分:餐饮服务

201)What time would you like your table?

您什么时间需要这张餐桌呢?

202)A table for two?

你们是两个人吗?

203)For how many?

几个人?

204)Who’s the reservation for?

您为谁预订?

205)You can sit where you like. 您可以随便坐。

206)Is this table suitable?

这张桌子合适吗?

207)The waitress will be here in a few minutes.

服务员马上就来。

208)I’m sorry, there aren’t any tables left now.

对不起,没有空桌子了。

209)I’m sorry,the restaurant is full now.

对不起,现在餐厅已坐满。

210)We can seat you in twenty minutes.

二十他钟后才能安排您入座。

211)Have you been served?

有人为您服务了吗?

212)Do you have a reservation, sir? 先生,您预订了吗?

213)Would you come with me, please? 请跟我来,好吗?

214)Could you please come with me,please?

请随我来,好吗?

215)Please step this way.

这边请。

216)Would you like to sit near the window?

您喜欢靠窗坐吗?

217)Where would you like to sit? 您希望坐在哪儿呢?

218)I’ll be with you in a minute. 我马上就来。

219)Would you mind sitting here in the corner?

靠角坐您不介意吧?

220)We are open from 6 in the morning to 11 in the evening. 我们的营业时间是从早上6:00到晚

上11:00。

221)We serve 24 hours.

我们24小时营业。

222)We are open round the clock. 我们昼夜营业。223)Service hours are:7:00 a.m. to 9:00 a.m. for

breakfast; 11:30 a.m. to 1:30

p.m. for lunch ; 6:30

p.m.to8:30p.m. for dinner.

早饭:7:00到9:00

餐厅供应时间是:午饭:11:30到下

午1:30;

晚饭:6:30到8:30

224)May I have your name, please? 请问您的姓名。

225)Can you give me your

name,please?

我可以问您的姓名吗?

226)Here’s the menu.

这是菜单。

227)I’ll bring you the menu,sir. 先生,我给您拿菜单。

228)Here are the menu and wine list.

这是菜单和酒单。

229)Are you ready to order?

您现在点菜吗?

230)Would you like to order now? 您现在点菜吗?

231)May I take your order now?

您现在可以点菜了吗?

232)What have you decided on?

您决定吃什么了吗?

233)Would you like Chinese food or Western food?

您要吃中餐还是西餐?

234)What would you like?

您想吃点什么?

235)What would you like to start with?

您先来点什么?

236)What would you like to follow? 您下一道菜点什么呢?

237)Would you like something to drink?

您想喝点什么吗?

238)What would you like for a drink?

您想喝什么?

239)Would you like to order

aperitif?

想要点开胃酒吗?

240)Would you like an aperitif before lunch?

饭前您想吃点开胃的东西吗?

241)What kind of drink would you like ?

您要点什么饮料。

242)What kind of juice do you want? 您要茶还是咖啡?

243)Will you have tea or coffee? 你要喝茶还是咖啡?

244)Do you like your coffee,black or white?

您喜欢清咖啡还是牛奶咖啡?

245)Would you like green tea or black tea?

您喜欢绿茶还是红茶?

246)Would you like to try

MaoTai–the best Chinese

spirits?

您想尝尝中国最好的酒——茅台酒

吗?

247)Would you prefer Shanghai cocktail?

您喜欢上海鸡尾酒吗?

248)Why don’t you try a glass of dry white wine? 干吗不尝一杯干白葡萄酒吗?

249)What kind of Chinese food do you want?

您想吃哪种中国食物?

250)What kind of vegetables would you like?

您想吃什么蔬菜。

251)We have steak,roast chicken and vegetables today.

我们今天供应牛排,烤鸡和蔬菜。

252)To day’s special is roast leg of lamb.

今天的特别菜是烤羊腿。

253)Everything is a la carte.

这里只能点菜。

254)Would you like to dine a la carte or table d’hote?

您是吃点菜还是公司菜。

255)We have a buffet. You can have all you want for $ 10.

我们有自助餐,您交十元钱可以随便吃。

256)How would you like your eggs? 您喜欢几成熟的鸡蛋?

257)How would you like your streak, well done,medium or rare?

您喜欢几成熟的牛排,是熟透的,还

是适中的,还是半生的?

258)How about trying some lobster?

您是不是尝一尝大虾?

259)I suggest you have a taste of Sichuan dishes.

我建议您尝尝四川菜。

260)I’d reco mmend this dish to you.

我愿意向您推荐一个菜。

261)I’m sure you’ll enjoy it.

我肯定您会喜欢它。

262)It’s delicious and worth a try.

它鲜美可口,值得一尝。

263)I’m sorry,there are no chops left.

对不起,没有排骨了。

264)We haven’t any more lobster today.

今天的大虾已经卖完了。

265)This is the soup you ordered. 这是您点的汤。

266)We are short of help today. 我们今天人手少,

267)I’ll see about your order.

我会去看看您点的菜做得怎样了。268)Do you care for a dessert?

您是不是想吃点甜食。

269)What do you want for dessert? 你要吃什么甜食?

270)I’ll get you another one.

我再给您端一份来。

271)What else do you want?

您还要别的什么吗?

272)Is there anything else?

您还要别的什么吗?273)Could I serve you anything else?

还需要我给您点什么吗?

274)If you need anything else,just feel free to tell me.

如果您还需要别的什么,尽管告诉我好了。

275)What’s the problem,sir?

先生,出了什么问题?

276)I’ll take to the chef and see what he can do.

我去和厨师商量一下,看看他能否给予补救。

277)If you don’t like this dish, how about getting you another

one?

如果您不喜欢这道菜,是不是换个别的。

278)Would you like it cooked a little more?

您愿意把它再煮一下吗?

279)Once it’s ordered and ser ved, it can’t be exchanged.

凡是点的菜上桌以后是不能换的。280)Regretfully not.

遗憾的是不行,

281)I’m really sorry,but you see my difficulty.

真对不起,但也希望您能体谅我的难处。

282)I’m sure everything will be satisfactory again next time

you come.

相信下次您再来时,一切都会使您称心满意。

283)I do apologize for giving you the wrong dish.

实在对不起,我把菜送错了。

284)I seem to have misserved a dish.

我好象上错了一道菜。

285)I’ll change it immediately for you.

我马上给您换。

286)I can offer you some oyster soup. Compliments of the chef. 我可以向您免费提供一些牡蛎汤,算

是厨师的一点敬意。

287)Is everything all right?

一切都还好吗?

288)How was the food?

饭菜还好吗?

289)How do you like the fish cooked this way?

您觉得鱼这样烧怎么样?

290)Is everything to your

satisfaction?

吃得满意吗?

291)What’s your opinion of our service?

您对我们的服务有什么意见吗?

292)Would you like to sign for that?

您准备签字挂帐吗?

293)Would you like to put it on your hotel bill?

您准备将这个费用记到您饭店的总帐吗?

294)Could you sign here,please? 请您在这儿签字。

295)May I also have your room number,please?

我可以问一下您的房间号码吗?

296)In our hotel we don’t accept tips.

我们饭店是不收小费的。297)The minimum charge for a dinner party of 200 people is 6000 yuan

FEC, excluding drinks.

200人的宴会最低的6000人民币况换券,不包括饮料。

298)May I have a look at your invitation card?

我可以看一个您的请柬吗?

299)At a Chinese party the guests usually arrive 5-10 minutes

early.

中餐宴会客人通常提前五至十分钟到达。

300)It’s not good to be late.

迟到是不好的。

Part four: hotel English 第四部分:饭店服务英语。

301)We have single rooms,double rooms,suites and deluxe suites

in our hotel.

我们宾馆有单间、双人间、套间和豪

华套间。

302)Did you have a reservation with us?

您在我们这儿预订房间了吗?

303)Did you make a reservation? 您预订房间了吗?

304)How long do you expect to stay? 你想待多长时间。

305)Room 707 on the 7th floor is vacant.

七楼707房间没人住。

306)I’m sorry,we don’t have any single rooms left,would you

like a double room?

对不起,我们没有剩余的单间了,你

想要双人间吗?

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日常交际用语基础单词 一、颜色(colours) 二、red红 blue蓝 yellow黄 green绿 white白 black黑 pink粉红 purple紫 orange橙 brown棕 二、交通工具 (vehicles) bike自行车 bus公共汽车 train火车 boat小船subway 地铁 ship轮船 van小货车; 三、气象(weather) cold寒冷的 warm温暖的 cool凉爽的 snowy下雪的 sunny晴朗的 hot炎热的 rainy下雨的 windy有风的 cloudy多云的 weather report天气预报 rain雨 cloud云sun太阳 mountain山 sky天空 rainbow彩虹 wind风 air空气 moon月亮 四、星期(week) Monday星期一 Tuesday星期二 Wednesday星期三 Thursday星期四 Friday星期五 Saturday星期六 Sunday星期天 weekend周末 五、月份(months) Jan. (January)一月 Feb.(February)二月 Mar.(March)三月 April四月 11

May五月 June六月 July七月 Aug.(August)八月 Sept.(September)九月 Oct.(October)十月 Nov.(November)十一月 Dec.(December)十二月 六、季节(seasons) spring春 summer夏 fall/autumn秋 winter冬 七、方位(directions) south南 north北 east东 west西 left 左边 right右边 八、患病(illness) have a fever发烧 hurt疼痛 have a cold感冒 have a toothache牙疼 have a headache头疼 have a sore throat喉咙疼 九、数词(numbers) ten十 twenty二十 thirty三十 forty四十 fifty五十 sixty六十 seventy七十eighty八十 ninety九十 hundred百 forty-two四十二 one/a hundred and thirty-six一百三十六 22

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英语日常情景对话有用 的情景对话 文档编制序号:[KK8UY-LL9IO69-TTO6M3-MTOL89-FTT688]

二十一个场景对话目录 1、你有什么计划吗 Nancy:Have a nice weekend! 周末好! Jerry:Thanks. You too! 谢谢!你也好!

Nancy:Do you have any plans? 你有什么计划吗 Jerry:Well, my family's away and I can't afford to do much. What about you? 嗯,我家里人都走了,我承受不起做太多的事。你呢 Nancy:Oh, I haven't decided what I'm going to do yet. 哦,我还没决定我要做什么呢。 2、这几天真是太打扰你了 John:Have you had a good time these past few days? 这几天玩得怎么样啊 Lily:Yes. Kunming is really a beautiful place. 好极了。昆明这地方真漂亮。 John:Thank you. You're welcome here anytime you want. 谢谢夸奖。什么时候想来就过来玩儿。 Lily:I'm afraid I've been a bother these past few days. 这几天真是太打扰你了。

John:Don't mention it. You know, we're old friends. 别这么客气。咱俩都老朋友了。 Lily:Well. Please come to Beijing if you have time, and let me do the honors. 好。有时间的话,一定来北京玩儿,让我也尽尽地主之宜。 John:Okay. Have a safe trip. 好的。一路顺风。 3、英文问路指路 A: Excuse me, Where am I on this map? B: We are here, bus station, we are in the heart of the city. A: Oh ! I think I’m lost. Can I go from here to the railway station? B: Head straight up the street about two blocks then turn left. A:对不起,请问我在地图上的什么地方? B:我们在这里,汽车站,我们现在在市中心。

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4. He/ She is …他是/她是… 四、询问 人:1)姓名 1. What’s your name, please? 你的名字是什么? My name is … 2. What’s his/her/its name? 她/他/它叫什么名字?Her/His/Its name is …2)年龄 1.How old are you? 你多大了?I’m… 2. How old is he/she/it? 她/他/它多大?She /He/ It is … 3) 生日 1.When is your /his/her birthday? It’s July 1st. 4) 出处 1. Where is/ are ….from?She is from American. 她来自美国。 2. Wh ere do/does… come from?She is from American. 她来自美国。 5) 人物 1. Who is he ? He is my brother. 他是我弟弟。 6)职业 1. What is he? He is a doctor. 他是医生。 2. What does he do? He is a doctor. 3. What’s his job?He is a doctor. 7)外貌 1. What is he like? He is short and thin. 他很矮很瘦。 8) 喜好 1. What do/does he like? He likes English. 2. Do/does …like English?Yes, he does/ No, he doesn’t. 9) 事情 1. What’s the matter with you? 你怎么啦?I have a cold.我感冒了。

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