术语(中英文对照表)
CPM Complaint per Million 每一百萬個使用者會有幾次抱怨
CQE Customer Quality Engineering 顧客品質工程
CQI Contiunity Quality Imporvement 持續品質改善計劃
CRM Customer Relationship Management 客戶關係管理
CRP Cost reduction Plan 成本削減計劃
CSL Central Specification Limit 規格中心線
CSP Continuous Sampling Plan 連續生產型抽樣檢驗
CWQC Company-wide Quality Control 全員品管
D
DFM Design for Manufacturability
DFMA Design for Manufacturability and Assembly
DFMEA Design Failure Modes and Effects Analysis 設計失效模式與效應分析
DOA Dead on Arrival 新品到貨即死
DOE Design of Experiments 實驗設計
DQE Design Quality Engineering 設計品質工程
DVT Design Verification Testing 設計驗證
E
EDI Electronic Data Interchange 電子資料交換
EER Energy Efficiency Ratio 能源效率比
EL Environment Label 環保標章
EMM Environmental Managemental Manual 環境管理手冊
EMS Environmental Management System 環境管理系統
EMS Equipment Management System 設備控管
EOL End Of Life 生命週期
EOQ Economic Order Quantity 基本經濟訂購量
EOS Electrical Over Stress 電壓過應力
EPC Engineering Process Control 工程製程管制
EPE Environment Performance Evaluation 環境績效評估
ERP Enterprise Resource Planning 企業資源規劃
ESD Electrostatic Discharge 靜電/放電
F
FAI First Article Inspection 首件檢查
FMEA Failure Modes and Effects Analysis 失效模式與效應分析
FMECA Failure Modes and Effects Criticality Analysis 失效模式、效應與關鍵性分析FQC Finish or Final Quality control 成品品質管制
FRR Field Failure Rate 客戶端累積故障率
G
GP Green Partner 綠色伙伴
GP Green Products 綠色產品
GRR Gage Repeatability & Reproducibility 量具的重複性和再生性
GSQM Global Supplier Quality Manager
H
I
IE Industrial Engineering 工業工程師
IFIR Initial Field Incident Rate
IPP Integrated Product Policy 整合性產品政策
IPQC In-Process Quality Control 製程品質管制
IQC In-coming Quality Control 進料品質管制
ISA Industry Standard Architecture 工業標準架構
ISAR Initial Sample Approval Request 首批樣品認可
ISO International Organization for Standardization 國際標準組織IT Information Technology 資訊科技
J
JIS Japanese Industry Standard 日本工業標準
JIT Just In Time 及時生產系統
K
KM Knowledge Management 知識管理
KPI Key Performance Indicators 主要績效指標
L
LCA Life Cycle Analysis 生命週期評估
LCL Lower Control Limit 管制下限
LRR Line Reject Rate 批退率
LSL Lower Specification Limit 下規格界限
LT Lead time 前置時間
LTC Least Total Cost 最小總成本法
LTPD Lot Tolerance Percent Defective 拒收水準
LUC Least Unit Cost 最小單位成本
M
MES Manufacturing Execution System 製造執行系統
MMS Material Management System 物料管理
MO Manufacture Order 製令
MP Management Procedures 管理程序書
MPS Master production schedule 主生產排程
MQE Manufacture Quality Engineering 製造品質工程
MRB Material Review Board 物料評估會議
MRP Material Requirements Planning 物料需求計劃
MRR Manufacturing Readiness Review 產期預備會議
MSA Measurement System Analysis 量測系統分析
MTBF Mean Time Between Failure 平均失效間隔時間
MTTF Mean Time To Failure 平均失效時間
N
NDF Next Day Failure
NFF No Fault Found
O
OBA Out of Box Audit
ODM Original Design & Manufacture 委託設計與製造
OEM Original Equipment Manufacture 委託代工
OI Operational Instructions 作業指導書
OLAP On-Line Analytical Processing 線上分析處理
OQC Out-going Quality Control 出貨品質管制
ORT Ongoing Reliability Testing
P
PCB Printed Circuit Board 印刷電路板
PCBA Printed Circuit Board Assembly 印刷電路板裝配
PDCA Plan-Do-Check-Action PDCA管理循環
PDM Product Data Management 產品資料管理
PFMEA Process Failure Modes and Effects Analysis 製程失效模式與效應分析PL Product Liability 產品責任
PPAP Productive Parts Approval Procedure 生產性零組件核准程序
PSP Problem Solving Process 問題分析與解決
PSS Production Scheduling System 生產排程
Q
QA Quality Assurance 品質保證
QAS Quality Assurance System 品質保證系統
QC Quality Control 品質管制
QCC Quality Control Circle 品管圈
QE Quality Engineering 品質工程
QFD Quality Function Deployment 品質機能展開
QIR Quality Improvement Report 品質改善報告
QMS Quality Management System 品質管理系統
QPA Quality Process Audit
QSA Quality Systems Assessment 品質系統評鑑
QSA Quality System Audit 品質系統稽核
QSE Quality System Engineering 品質系統工程
R
RMA Returned Material Approval 退貨驗收
RoHS Restrict of Hazardous Substance 危害物質限制
RPN Risk Priority Number 風險優先數值
S
SAGE The Strategic Advisory Group on the Environment 環境策略諮詢小組SBR Supplier Business Review
SC Central Specification Limit 規格中心線，代號 SC
SCAR Supplier Corrective Action Request
SCM Supply Chain Management 供應鏈管理
SE Simultaneous Engineering 同步工程
SET Secure Electronic Transaction 安全電子交易
SGML Standard Generalized Markup Language 標準通用標示語言
SIP Standard Inspect Procedure 標準檢驗程序
SL Lower Specification Limit 規格下限，代號 SL
SMD Surface Mount Device 表面裝著(黏著)零件
SMT Surface Mount Technology 表面裝著(黏著)技術
SOP Standard Operating Procedure 標準作業程序
SOR Special Order Request 特殊訂單求
SPC Statistical Process Control 統計製程管制
SPR Sequential Probability Ratio 逐次抽樣檢驗原理
SQC Statistical Quality Control 統計品質管制
SQE Supplier Quality Engineering 供應商品質工程
ST Specification Tolerance 規格公差
SU Upper Specification Limit 規格上限 ，代號 SU
S-OJT S-OJT 結構化在職訓練
T
TPM Total Production Management 全面生產管理
TQC Total Quality Control 全面品質管制
TQM Total Quality Management 全面品質管理
U
UCL Upper Control Limit 管制上限
USL Upper Specification Limit 上規格界限
V
W
WEEE Waste Electrical and Electronic Equipment 廢棄電器電子設備WI Work Instruction 工作說明書
WIP Work In Process 在製品
WIP Work In Process Tracking 製程控管系統
X
Y
Z
ZD Zero Defect 零缺點