外贸英语函电范本

外贸英语函电范本

投诉与处理ComplaintsandAdjustment

Dear Ms. Leung

Order NT-20717

Thank you for your fax of 17 January. We are extremely sorry to learn that an error was made in carton 13 of the above order.

The missing 9,000 ball pens were sent this morning by Cathay Airways and the documents have alreadly been forwarded you.

We greatly regret the inconvenience caused by this and the previous two errors and offer ore sincere apologies. We can assure you that every effect will be made to ensure that similar errors do not occur again.

Yours sincerely

Rob Subbaraman

Export Mangager

外贸英语函电词汇汇总

enquiry n. 询盘，询购

offer n.v. 报价，报盘

order n.v. 订购，订单

complicate v. 使复杂化

to ask for 请求；要价

to be liable to 易于---的

to put aside 放在一边

facsimile (fax) n.v. 传真，发传真

on the web 在互连网上

E-commerce 电子商务

pompous a. 浮夸的

beg to acknowledge receipt of 承认受到inst. (=this month)本月

clear one's account 结帐

as a result 所以

trace v. 跟踪，查询

in connection with 与————有关indebtedness n.负债

balance n. 收付差额，余额

illustrated catalog 附有插图的目录

if possible 如有可能

time of delivery 交货期

delivery n.交货

firm n.公司，商号

standing n. 信誉

reliability n.可靠

approach vt.与----联系

enter into business relations with 与----建立业务关系catalog n.（商品目录）

pamphlet n.小册子

for your reference 供你参考

in the meantime 与此同时

transaction n.交易

embassy n.大使馆

hand-made a.手工制作

hide n.皮革

steady a.稳定的

fashionable a.流行的，时髦的

detail(s) n.详情

terms of payment支付条款

a range of --- 一系列

elegance n.优美，雅致

couple together使联结，使成对superb a.极好的，一流的workmanship n.工艺

appeal(to) v.吸引

discriminating a.有识别力的，敏锐的representative n.代表，代理

authorize v.授权

negotiate v.洽谈

in reply 兹答复

inform v.通知，告知

be connected with 与--有联系

appreciate v.感激，感谢

rush v.赶紧（做），抓紧（做）

place an order with --- 向--订购

C&F( cost & freight)成本加运费价

T/T(telegraphic transfer)电汇

D/P(document．nbspagainst payment)付款交单

D/A (document．nbspagainst acceptance)承兑交单C.O (certificate of origin)一般原产地证

G.S.P.(generalized system of preferences)普惠制CTN/CTNS(carton/cartons)纸箱

PCE/PCS(piece/pieces)只、个、支等

DL/DLS(dollar/dollars)美元

DOZ/DZ(dozen)一打

PKG(package)一包，一捆，一扎，一件等WT(weight)重量

G.W.(gross weight)毛重

N.W.(net weight)净重

C/D (customs declaration) 报关单

EA(each)每个，各

W (with)具有

w/o(without)没有

FAC(facsimile)传真

IMP(import)进口

EXP（export）出口

MAX (maximum)最大的、最大限度的

MIN (minimum)最小的，最低限度

M 或MED (medium)中等，中级的

M/V（merchant vessel）商船

S.S(steamship)船运

MT或M/T(metric ton)公吨

DOC (document．文件、单据

INT（international）国际的

P/L (packing list)装箱单、明细表

INV (invoice)发票

PCT (percent)百分比

REF （reference）参考、查价

EMS （express mail special）特快传递STL.(style)式样、款式、类型

T或LTX或TX(telex)电传

RMB（renminbi）人民币

S/M （shipping marks）装船标记

PR或PRC(price) 价格

PUR (purchase)购买、购货

S/C（sales contract）销售确认书

L/C （letter of credit）信用证

B/L （bill of lading）提单

FOB（free on board）离岸价

CIF（cost, insurance &freight）成本、保险加运费价分析证书certificate of analysis

一致性证书cettificate of conformity

质量证书certificate of quality

测试报告test report

产品性能报告product performance report

产品规格型号报告product specification report

工艺数据报告process data report

首样测试报告first sample test report

价格／销售目录price ／sales catalogue

参与方信息party information

农产品加工厂证书mill certificate

家产品加工厂证书post receipt

邮政收据post receipt

重量证书weight certificate

重量单weight list

证书cerificate

价值与原产地综合证书combined certificate of value adn origin 移动声明Ａ．ＴＲ．１movement certificate Ａ．ＴＲ．１

数量证书certificate of quantity

质量数据报文quality data message

查询query

查询回复response to query

订购单purchase order

制造说明manufacturing instructions

领料单stores requisition

产品售价单invoicing data sheet

包装说明packing instruction

内部运输单internal transport order

统计及其他管理用内部单证statistical and oter administrative internal docu-ments

直接支付估价申请direct payment valuation request

直接支付估价单direct payment valuation

临时支付估价单rpovisional payment valuation

支付估价单payment valuation

数量估价单quantity valuation request

数量估价申请quantity valuation request

合同数量单contract bill of quantities-BOQ

不祭价投标数量单unpriced tender BOQ

标价投标数量单priced tender BOQ

询价单enquiry

临时支付申请interim application for payment 支付协议agreement to pay

意向书letter of intent

订单order

总订单blanket order

现货订单sport order

租赁单lease order

紧急订单rush order

修理单repair order

分订单call off order

寄售单consignment order

样品订单sample order

换货单swap order

订购单变更请求purchase order change request

订购单回复purchase order response 租用单hire order

备件订单spare parts order

交货说明delivery instructions

交货计划表delivery schedule

按时交货delivery just-in-time

发货通知delivery release

交货通知delivery note

装箱单packing list

发盘／报价offer／quotation

报价申请request for quote

合同contract

订单确认acknowledgement of order 形式发票proforma invoice

部分发票partial invoice

操作说明operating instructions

铭牌name／product plate

交货说明请求request for delivery instructions

订舱申请booking request

装运说明shipping instructions

托运人说明书( 空运) shipper's letter of instructions(air) 短途货运单cartage order(local transport)

待运通知ready for despatch advice

发运单despatch order

发运通知despatch advice

单证分发通知advice of distrbution of document．

商业发票commercial invoice

贷记单credit note

佣金单commission note

借记单debit note

更正发票corrected invoice

合并发票consolidated invoice

预付发票prepayment invoice

租用发票hire invoice

税务发票tax invoice

自用发票self-billed invoice

保兑发票delcredere invoice

代理发票factored invoice

租赁发票lease invoice

寄售发票consignment invoice

代理贷记单factored credit note

银行转帐指示instructions for bank transfer

银行汇票申请书application for banker's draft

托收支付通知书collection payment advice

跟单信用证支付通知书document．ry credit payment advice

跟单信用证承兑通知书document．ry credit acceptance advice 跟单信用证议付通知书document．ry credit negotiation advice 银行担保申请书application for banker's guarantee

银行担保banker's guarantee

跟单信用证赔偿单document．ry credit letter of indemnity

信用证预先通知书preadvice of a credit

托收单collection order

单证提交单document．presentation form

付款单payment order

扩展付款单extended payment order

多重付款单multiple payment order

贷记通知书credit advice

扩展贷记通知书extended credit advice

借记通知书debit advice

借记撤消reversal of debit

贷记撤消reversal of credit

跟单信用证申请书document．ry credit application

跟单信用证document．ry credit

跟单信用证通知书document．ry credit notification

跟单信用证转让通知document．ry credit transfer advice

跟单信用证更改通知书document．ry credit amendment notification 跟单信用证更改单document．ry credit amendment

汇款通知remittance advice

银行汇票banker's draft

汇票bill of exchange

本票promissory note

帐户财务报表financial statement of account

帐户报表报文statement of account message

保险赁证insurance certificate

保险单insurance policy

保险申报单(明细表) insurance declaration sheet (bordereau) 保险人发票insurer's invoice

承保单cover note

货运说明forwarding instructions

货运代理给进口代理的通知forwarder's advice to import agent 货运代理给出口商的通知forwarder's advice to exporter

货运代理发票forwarder's invoice

货运代理收据证明forwarder's certificate of receipt

托运单shipping note

货运代理人仓库收据forwarder's warehouse receipt

货物收据goods receipt

港口费用单port charges document．

入库单warehouse warrant

提货单delivery order

装卸单handling order

通行证gate pass

运单waybill

通用(多用)运输单证universal (multipurpose) transport document．

承运人货物收据goods receipt, carriage

全程运单house waybill

主提单master bill of lading

提单bill of lading

正本提单bill of lading original

副本提单bill of lading copy

空集装箱提单empty container bill

油轮提单tanker bill of lading

海运单sea waybill

内河提单inland waterway bill of lading

不可转让的海运单证(通用) non-negotiable maritime transport document．nbsp(generic)

大副据mate's receipt

全程提单house bill of lading

无提单提货保函letter of indemnity for non-surrender of bill of lading 货运代理人提单forwarder's bill of lading

铁路托运单(通用条款) rail consignment note (generic term)

陆运单road list-SMGS

押运正式确认escort official recognition

分段计费单证recharging document．

公路托运单road cosignment note

空运单air waybill

主空运单master air waybill

分空运单substitute air waybill

国人员物品申报crew's effects declaration

乘客名单passenger list

铁路运输交货通知delivery notice(rail transport)

邮递包裹投递单despatch note (post parcels)

多式联运单证(通用) multimodal／combined transport document．nbsp(generic)

直达提单through bill of lading

货运代理人运输证书forwarder's certificate of transport

联运单证(通用) combined transport document．nbsp(generic)

多式联运单证(通用) multimodal transport document．nbsp(generic)

多式联运提单combined transport bill of lading／multimoda bill of lading

订舱确认booking confirmation

要求交货通知calling foward notice

运费发票freight invoice

货物到达通知arrival notice(goods)

无法交货的通知notice of circumstances preventing delvery (goods)

无法运货通知notice of circumstances preventing transport (goods)

交货通知delivery notice (goods)

载货清单cargo manifest

载货运费清单freight manifest

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外贸英语函电范文大全

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外贸英语函电常用开头语 1)We have (take) pleasure in informing you that...... 兹欣告你方...... 2)We have the pleasure of informing you that...... 兹欣告你方..... 3)We are pleased (glad) to inform you that...... 兹欣告你方...... 4)Further to our letter of yesterday, we now have (the) pleasure in informing you that...... 续谈我方昨日函, 现告你方...... 5)We confirm telegrams/fax messages recently exchanged between us and are pleased to say that...... 我方确认近来双方往来电报/传真,并欣告...... 6)We confirm cables exchanged as per copies (cable confirmation) herewith attached. 我方确认往来电报,参见所附文本. 7)We learn from Messrs......that you are interested and well experienced in ......business, and would like to establish business relationship with us. 我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系. 8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in business. 虽然久未通讯,谅你方生意兴隆. 9)Although we have not heard from you for quite some time, we hope your business is progressing satisfactorily. 虽然好久没接到你方来信,谅业务进展顺利. 10)We have pleasure in sending you our catalog, which gives full information about our various products. 欣寄我方目录,提供我方各类产品的详细情况。 11)We are pleased to send you by parcel post a package containing... 很高兴寄你一邮包内装... 12)We have the pleasure in acknowledging the receipt of your letter dated... 欣获你方...月...日来信. 13)We acknowledge with thanks the receipt of your letter of... 谢谢你方...月...日来信. 14)We have duly received your letter of ... 刚刚收悉你方...月...日来信. 15)We thank you for your letter of ...contents of which have been noted. 谢谢你方...月...日来信,内容已悉.

外贸英语函电：催款函范文

外贸英语函电：催款函范文文体介绍 催款函是卖放在规定期限内未收到货款，提醒或催促买方付款的函件。 写此类催款函要求文字简练、意思清楚；同时要求语气诚恳、体贴，彬彬有理。不可轻易怀疑对方故意拖欠不付，以免伤害对方感情，不利于达到索款的目的，或妨碍以后的业务。对于某些屡催不付，故意逃款的客户，语气则要强硬，措辞坚决。总之索款要把握一个原则：既要达到索款目的，又要与客户保持友好关系。 外贸英语函电：催款函范文实用范例 （1）subject: Demanding Overdue Payment Dear Sirs, Account No.8756 As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue. We think you may not have received the statement of account we sent you on 30th August showing the balance of US$ 80,000 you owe. We send you a copy and hope it may have your early attention. Yours faithfully, xxx 催款函主题：索取逾期账款 亲爱的先生： 第8756号账单 鉴于贵方总是及时结清项目，而此次逾期一个月仍未收到贵方上述账目的欠款，我们想知道是否有何特殊原因。 我们猜想贵方可能未及时收到我们8月30日发出的80，000美元欠款的账单。现寄出一份，并希望贵方及早处理。 你真诚的xxx （2）Subject: Urging Payment Dear Sirs, Account No.8756 Not having received any reply to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,