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英语听力教程4答案

Unit 1 Shopping and Banking Online
Training Focus
“Listen This Way” Book 4 is designed to give students a comprehensive training of the major listening skills practiced in Book 1-3, with special attention given to the organization of outlines and summaries, and also the quick recognition of number and numerals. Meanwhile, Book 4 also focuses on developing students’ ability of independent learning through English listening.

The main themes in Book 4 reflect different aspects of people’s economic life in present-day society.

Part I
Exercise B
Spot dictation. Fill in the blanks with the words you hear.
Key:
drop, shopping, mouse, feet, retailing,
street, get, done, third-party, online
30%, mails, Britain, gift-buying, 50%, net, period
Exercise C
Listen to a news report. Supply the missing information.

Tips for staying safe on the Net
Major points Details (key words)
1. Evaluate the site Well-known / trustworthy / customer service / complaints procedure / refund policy
2. Talk to merchant / Email and wait for response Addresses / phone numbers / call up
3. Ensure secure connection Strict safety measures
4. Be extra careful at a cybercafe or other public connection

Part II
Exercise A
Listen to the report. Supply the missing information about the main problem of online shopping found by the survey.
Key:
delivery, delivery, delivery charges, personal information, 87%, returning goods, 47%, order, 35%, dispatch, 87%, money back, two
Exercise B
Now listen again. Complete the summary.
Key:
convenience, choice, obstacles, complete trust, build consumers’ trust, mature, payment, service

Part III
Exercise A
Listen to a description of today’s banking services. Complete the outline.

Outline
I. Some problems of the walk-in bank
A. standing in long lines
B. running out of checks
C, limited opening hours
II. Online banking services
A. viewing accounts
B. moving money between accounts
C. applying for a loan
D. getting current information on products
E. paying bills electronically
F. e-mailing questions to the bank
III. Reasons for creating online services
A. competing for customers
B. taking advantage of modern technology
IV. Inappropriateness of online banking for some people
A. having no computers at home
B. preferring to handle accounts the traditional way
Exercise B
Now try this: listen to a more authentic version of the material. Then answer the questions.
Key:
1. It is banking through the Internet.
2. “Online banking” offers convenience which appeals to the kind of customer banks want to keep.
3. Banks most want to keep people who are young, well-educated, and have good incomes.
Part IV
Exercise B
Now listen to an interview discussing English and American good customer services. Compare the services and supply the missing information.

English good customer service American
1. offering products in a pleasant environment 1. focusing more in the human side of selling

a. trying to know about lifestyle / family / income / occasions in life
b. forming a partnership between the customer and the sales associate
2. before sale, during sale and after sale service — second to none
3. different approaches to different customers
Example:
European customers American customers

Let them take a look at Approach them
everything Show them
Let them come to sales alternatives
assistants
2. developing customers
3. measuring selling effectiveness / good quality staff by repeat business not by sales
4. good & successful first contact with the customer — most important

Part V
Listen to a description of yard sales. Write down the key points in note form. Then listen to the questions and make a correct choice to answer each question.
Questions:
1. Which of the following is a common American saying?
2. What can be sold at a yard sale?
3. Why do people go to a yard sale?
4. When was the old wooden club stolen?
5. What was the real value of the club?
6. Why was the club at a great value?

Unit 2 Hotel or B&B
Training Focus
With the rapid developments in science and technology, people’s way f life is also changing. Many routine activities, which have been carried out for decades in traditional manners, are now turning into novel practices that often puzzle or even embarrass people who are just a little late in updating themselves. New vocabulary, new language, new tips and concepts on life have become a part of our changing culture.

Unit 1 and Unit 2 introduce some new knowledge and information under the familiar concepts of shopping, banking and traveling.

Part I
Exercise B
Listen to the dialogue. Write down all the numbers of the proportions of tourists.

Proportions of tourists
This year An average year
Staying in hotels 35% 60%
Staying in holiday camps 45% 20%
Visiting Europe 60% 80%
Visiting USA 30% 15%
Going by plane 50% 70%
Taking their own car 30% 20%

Exercise C
Listen to the conversation between a clerk in a Hotel Reservations Bureau and a tourist. Complete the chart about the information on the four hotels. Then complete the following five explanations.

Hotel Prices Other related information
The Castle Inn £12 / single; £15 / double; Continental breakfast included
The Dalton Hotel £30 / single; £60 / double; Bathroom attached to every room; no charge for children under 12
The park hotel £16 / person; £25 / half board; £29 / full board Bathroom attached to every room
The Phoenix £28 / double + bath Breakfast excluded

1. hot food, fried egg 2. coffee, tea, jam, cooked
3. dinner, bed and breakfast 4. the room plus all meals
5. Value Added Tax

Part II
Listen to the report. Complete the outline.

Outline
I. B&B
A. nature
B&B is a short form for bed and breakfast.
B. increasing number
Now there are about 15,000 B&Bs in the US.
C. advantages over big hotels
1. charm, comfort, hosp

itality
2. owners taking a personal interest in guests
II. Attraction of owning a B&B
A. meeting different people
B. talking with guests
III. Several features of Suits Us
A. long history
built in 1883; 19th century decorations
B. interesting names for some rooms
Named after some previous famous guests
IV. Different people, different choices
A. B&Bs not suitable for some people
1. uncomfortable staying in someone else’s home
2. not interested in personal interaction
B. a quiet and romantic place for many people

Part III
Exercise A
Listen to the conversation in which a man phones a car rental agent about renting a car. Supply the missing information.
Information about the customer:
A family of three + camp equipment
Leaving on Fri. July 7th
Returning on Mon. July 10th
Suggestions by the agent
Best choice: a Pinto station wagon
Regular rate: $79.95
Special weekend rate: $59.95
Pick up: after 4 p.m. on Fri
Return: by 10 a.m. on Mon.
Mileage rate: first 300 miles free, then 12 cents per mile
Other costs:
Insurance: $10
Sales tax: 8%
Deposit: $100
Exercise B
Now try this: listen to a more authentic version of the material. Write down the words or phrases that are related with car retails.
a compact car / a station wagon / automatic transmission / current models / pick up / return the car / special weekend rate / regular rate / unlimited mileage / insurance / sales tax / a full tank of gas / deposit / lowers rates

Part IV
Exercise B
Listen to the conversation and supply the missing information.

Room type Rack rate Suitable for Features
Single room £40 Staff of all grades
Twin room £55 Sales staff
Delphos suite £150 Managerial staff More luxurious; private terrace; convenient for entertaining private guest, view over the lake
Bella vista penthouse £220 Company director and his wife Total luxury + total privacy; a balcony; view over the whole countryside; a large sitting room; a study; a fully-fitted kitchen






Passages
11. Which of the following is TRUE about Syria today?
A. Syria has very few Muslims.
B. Syria is smaller than it was.
C. Syria lies to the west of the Mediterranean.
Unit 3 “Planting” Money
Training Focus
Please make a careful study of the forms of some exercises in this unit. For example, the flow chart in Part I B, the key point summary in Part II A and the outline in Part III are all good presentations of summaries that put some relatively complex ideas and relationships in a very simple and clear way.

For advanced English listeners, learning to choose and use the right words and ways to organize and retain the received information is just as important as the task of achieving a correct understanding of the information itself.

Part II
Exercise A
Listen to the report. Supply the missing information.
Time: Thursday, April 17
Purpose: teaching children how to save money
Way of teaching: 2,500 bankers making 5,000 presentations

P

art III
Exercise A
Listen to a mini-talk about credit cards given by Yong American Bank. Complete the outline.

Outline
I. The importance of credit cards
II. Nature
A. “charge” — paying at a later date
B. “limit”
III. The potential disadvantages — expensive
A. easy to make lots of purchases on card
B. likely to pay a tremendous amount of interest
IV. The benefits
A. indispensable in life
B. helpful for emergencies
C. good for travel
D. insuring purchase


Part IV
Exercise A
Exercise 2: Answer the following two questions.
Key:
1. so much of their income, ever larger houses and cars, social programs or infrastructure repairs
2. happier, fewer disputes of work, lower levels of stress hormones, less often, at an older age
Exercise B
Complete the following summary.
Key:
vice president, Myths of Rich and Poor, positive side, increased prosperity, better off, 30 years ago
hundreds of gadgets, easier, more pleasurable, cellular and cordless phones, computers, answering machines, microwave ovens
3/4, washing machines, half, clothes dryers, 97%, color televisions, 3/4, VCRs, 2/3, microwaves and air conditioners, 3/4, automobile, 40%, home, half, stereo system

Part V
Exercise A
Listen to a report recently released by a famous London research group about the cost of living around the world. List the world’s 10 most expensive cities.
Tokyo, Osaka, Oslo, Zurich, Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, London
Exercise B
Answer the following questions.
Key:
1. The euro has appreciated against the US dollar.
2. Persistent economic turmoil.
3. Tehran.
4. The Economist team checks prices of a wide range of items —from bread and milk to cars and utilities — to compile this report.
5. Business clients use it to calculate the amount of allowances granted to overseas executives and their families.

Unit 4 Loans for the Dream
Training Focus
Unit 4 and 5 introduce a number of important economic concepts in our modern society. Today the topics of buying on loan, taxation and insurance are of high practical value not only to people in the west, but to people elsewhere as well.

Vocabulary and numbers remain the two major training focuses for Units 4 and 5.

Part II
Exercise A
Listen to the dialogue. Take notes. Then complete the summary.
Key:
college, repairing, a hundred pounds, three hundred fifty to four hundred, interest rates, an Ordinary Loan, 24 months
Exercise B
透支额: overdraft 偿还: repay
短期贷款: lenders in the short time 付利息: pay interest on
担保物: collateral 寿险: life policy
房屋的房契: deeds of the house 政府证券: Government Securities
凭证: certificate 按日计算: on a day-to-day basis

Part III
Exercise A
Listen to the material. Complete the outline. Then give the right words according to the explanations.

Outline
I. Buying a house
A. cost of housing
a) 1/4 –1/3 of a family’s income
b) depending on s

ize and location
B. way to buy a house — mortgage
II. Living in a landlord’s home — advantages
A. cheaper
B. easy to get things repaired
III. Buying an apartment — condominium
1. mortgage: bank loan repaired in regular repayments:
2. condominium: an apartment building in which the apartments are owned individual
Exercise B
You are going to hear a passage about a company called Fannie Mae. Keep the following questions in mind while listening and then complete the missing information.
Key:
1. borrows, mortgages, shares, mortgage-based securities
2. They control about half the home loans in America.
3. Hiding changes in its value, poor supervision and not carefully reporting its finances.
4. The stock price of Fannie Mae has dropped.

Part IV
Exercise A
Listen to an interview about consumer rights under English law. After the second listening, use key words to answer the questions.
Key:
1. a. merchantable quality
b. fitting for particular purpose / seller
c. as described
2. no / retailer’s responsibility / take to shop
3. item / too large / fragile
4. evidence of purchase / date of purchase
5. go to court / sue the seller
Exercise B
Decide whether the statements after the interview are true or false.
Statements:
1. Secondhand goods should also be of merchantable and top quality.
2. If you have suffered personal injury because of the item you’ve bought, you can use the manufacturer.
3. The retailer has the right to say “No refunds without a receipt”.
4. Going to court is not very common because as a consumer, it is very costly for you to get the money back.

Part V
Exercise B
Now listen to a news report about tax time in the US. Then complete the following tow charts with key words.

Time / Number Events
April 15th the last day to pay federal taxes
1791 tax on whiskey and other alcoholic drink, farmer refused
1794 George Washington, 13,000 troops, defeated the Whiskey Rebellion
The late 1800s people’s pay taxed by Congress, but rejected by the Supreme Court
1913 The 16th Amendment passed, legal for Congress to tax income
more than $312,00 taxed at 35%, highest rate
less than $7,000 no income tax

Unit 5 Briefing on Taxation and Insurance Policies

Part I
Exercise B
Listen to five sentences. Write down the numbers described and the key words that help you get the answer.

Sentences Key words Answers
a 8,000 / half 4,000
b 2,000 / twice 4,000
c 2,000 / double ~ 4,000
d 8,000 / a quarter ≤ 2,000
e 4,000 / similar ~ 4,000

Exercise C
Listen to the following dialogues. Complete the exercises.
Key to Dialogue 1:
1. £30,000, 24%
2. overdraft
3. sailing
Key to Dialogue 2:
1. A brand new video was stolen.
2. Yes. The speaker paid the premium last week.
Key to Dialogue 3:
mortgage, income, saving money, entertaining, pension schemes, insurance

Part II
Exercise A
The following is the transparency for the presentation. Listen carefully and complete the followi

ng outline. Pay special attention to the numbers.

Outline
I. Structure of personal taxation
A. rates
1. lower rate: up to £23,700: 25%
2. higher rate: above £23,700: 40%
B. allowances
1. single person: £3,295
2. married person: £5,015
3. pension: maximum 17.5% to 40%
4. mortgage interest relief: 7%
II. Collection of personal tax
A. income tax — PAYE
B. National Insurance
1. employee’s contribution: 9%
2. employer’s contribution: 5% to 10%
Exercise B
Now listen again. Complete the following statements.
Key:
simple and relatively low
separate taxation
40%
Pay As You Earn, the employer, the employee
the allowance

Part III
Exercise A
Listen to the dialogue. Write down the key points. Then complete the paragraph.
Key:
insurance policy, save money, buying a house
Exercise B
Now try this: listen to a more authentic version of the dialogue. Answer the questions with key words.
1. A. a fixed objective in mind / how much to pay each month.
B. a fixed objective each month in mind / how much to produce over some years.
2. No / regular & systematic / short-term / bank / Building Society

Part IV
Exercise A
Listen to the dialogue. Write down the key points. Then complete the paragraph and answer the question with key words.
Key: unmarried, dependents, no need
Questions:
A. accumulate capital / expand business / end of term
B. saving to produce a pension

Unit 6 Visions of Business
Training Focus
This unit is like a collection of route plans of business. It presents stories of some people well known for their glorious achievements in their respective areas. It also provides some basic knowledge about business organizations and business planning.

Listening to these success stories not only help us learn the English language but also helps us learn about the world.

Part I
Exercise B
Listen to an economics report about business organizations. Complete the following chart.

Individual proprietorship Partnership Corporation
Scale Small Small Big
Ownership The proprietor owns all the property of the business. Two or more people go into business together. Investors own stock — a share of the ownership.
Responsibility The proprietor is responsible for the business. Limited partnerships have limited responsibilities; Full partners have full responsibilities. A board of directors controls the corporate policies and appoints top officers.
Lifetime Limited Limited Unlimited

Part II
Exercise A
Michael Dell and Frederick Smith are being interviewed at the University of Texas. Listen to the first part of the interview and then complete the following profiles.
Michael Dell: Chairman, CEO, Dell Computer, CEO, computer industry, direct-to-consumer, build-to-order, Dell Computer, middle-man
Fredrick Smith: Chairman, President, CEO, FedEx, transportation, overnight delivery, just-in-time delivery, FedEx, FedEx, ground delivery
Exercise B
Listen again and answer the question.
Key:
the

quality, the breadth, the unique services, the cost

Part III
Exercise A
Listen to the second part of the interview. Focus on the concept of supply chain. Complete the following two lists.
Key:
all the unnecessary costs, more applicable, the distance between
a fast cycle basis, a world of choice, on a computer, customize, have it delivered very rapidly
Exercise B
Listen again. What are the CEO’s answers to the student’s question?
Motivation: The opportunity in the industry, in the business
Ambitions
1. To be a leader not only in client computing, but also in the enterprise and servers and storage
2. To do business not just in the US but all over the world
3. To add a lot of services that go along with the products
Michael
Positive attitude towards future:
Being truly excited about the company’s future
Positive attitude towards work:
Enjoy going to work every day
Love to compete
Love to innovate
Love to work with a lot of wonderful people and sit right in the middle of a lot of very exciting business trends

Part IV
Complete the summary below.
Key:
the most fundamental, business plan, large, small, having a business plan, a reality, essential, a map, where you’re going to go, go fro “A” to “Z”, how much money, how many people, predicting where the business may go, position yourself, use the least amount of money, more critical, budding entrepreneurs, use the limited resources

Part V
Supply the missing words while listening.
Key:
80, 100
Oldest, largest, fastest, growing, 1919, school, hours, organized, operated, forming, Local
developed, shares, materials, produced, profits, owned, business, operate
1974, classroom, programs, 5, 18, 2700000, 85000
5, 11, Volunteer, main, rules, organized, made, sold, economy, money, industry, trade, families, communities
12, 14, business, expert, Project, economic, theories, supply, demand, corporations, world, trade
12, 14, Economics, leaving, completing, continuing, game, jobs, education, money, get, earn, need, want, high, school

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