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情景对话一(打电话)

情景对话一(打电话)
情景对话一(打电话)

商务英语---打电话(全)

情况(一) 打电话的人找的是你自己

Is Daisy there? (Daisy 在吗?) 我就是。

This is she. 我就是。(注: 男的用"This is he.")

You’re speaking/talking to her.

你正在跟她说话。(注: 男的用"You’re speaking/talking to him.") This is Daisy. 我就是Daisy。

That’s me. 我就是。

情况(二) 打电话的人要找的人不在

May I speak to Mr. Gates? (请问Gates 先生在吗?)

He’s not here right now. 他现在不在这里。

He’s out. 他出去了。

He’s in a meeting right now. 他现在正在开会。

You’ve just missed him. 你刚好错过他了。

He’s just stepped out. 他刚好出去了。

情况(三) 打电话的人要找的人不在, 问对方是否要留言

Can I talk to Mark? (我可以跟Mark 讲话吗?)

He’s out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?

He’s not available right now. Can I take a message?

他不在, 我可以帮你传话吗?

情况(四) 打电话的人问他要找的人何时回来

Do you know when he will be back?

你知道他什么时候会回来吗?

I’m sorry. I don’t know.

抱歉, 我不知道。

I have no idea. 我不知道。

He should be back in 20 minutes.

他应该二十分钟内会回来。

情况(五) 打电话的人问他要找的人在哪里

Do you have any idea where he is?

你知道他在哪里吗?

Sorry. I don’t know. 抱歉, 我不知道。

He’s at work righ t now. Do you want his phone number?

他现在在上班。你要不要他的电话号码?

情况(六) 打电话的人要找的人不在, 愿意接受对方的留言

Can I leave a message? 我可以留个话?

Yes. Go ahead, please. 可以, 请继续。

Of course. Hold on for just a second so I can grab a pen and paper.

当然, 稍等一下让我拿个纸笔。

Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。

情况(七) 接受对方留言时听不清楚, 希望对方重复

When he comes back, can you have him call me at (206) 5551212?

他回来后, 能不能让他打(206) 5551212 这个号码给我?

Can you repeat again, please? 能不能请你再重复一次?

(Say) Again, please? 再说一次好吗?

Pardon? 抱歉。(请再说一次)

Come again, please? 再说一次好吗?

I’m sorry? 抱歉。(请再说一次)

情况(八) 对方希望留话, 怕听错了, 不想接受对方的留言

May I leave a message? 我能否留个话?

You know what? My English is not that great, and I don’t want to miss anything. Would you mind calling back later? I’m sorry.

你知道吗? 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗? 我很抱歉。

If you don’t mind, could you please call back and leave a message on the answering machine? My English is not very good.

如果你不介意的话, 能否请你再打一次, 然后在录音机上留言? 我的英文不是很好。

情况(九) 打电话的人要找的人是别人, 请对方稍等

Is Brandon there? Brandon 在吗?

Yes, he is. One moment, please. 他在。请稍等。

Hold, please. 请稍等。

Hold on, please. 请稍等。

Let me see if he’s here. Hang on. O.K.?

我看看他在不在。等一下, 好吗?

情况(十) 对方打错电话

Can I speak to Alexander Walker?

我可以和Alexander Walker 说话吗?

Alexander Walker? I’m sorry, but there’s nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。

I’m sorry. I’m afraid you’ve got the wrong number.

抱歉, 恐怕你打错电话了。

What number did you dial? 你打几号?

情况(十一) 跟对方要求跟(打电话的人)刚刚已经通过话的人再讲话

Can you put Daisy back on? I forgot to tell her something.

你能否请Daisy再来听电话呢? 我忘了跟她讲一件事。

Sure. I’ll go get her. 当然! 我这就去叫她。

情况(十二) 电话没人接(或录音机)

旁人/你(接电话的人)

Is he there? 他在吗?

No one is there. 没人在。

Nobody answered. 没人接。

No. I got the answering machine. 没有! 是录音机。

情况(十三) 电话打不通

Did it go through? (电话)打通了吗?

The line was busy. 电话忙线。

I got the busy signals.. 电话忙线。

情况(十四) (因自己忙等原因)请别人去接电话

甲/乙

Paul, can you answer the phone? I’m busy. Paul,

你能不能去接电话? 我在忙。

Can you get it, Paul? My hands are tied. Paul,

你能不能去接电话? 我现在不能接。

Yes, dear. 是的, 亲爱的。

情况(十五) 接到无人电话(就是打来了却不说话的那种)

旁人/你(接电话的人)

Who called? 谁打来的?

No one. He hung up on me. 没人。他把电话挂了。

Wrong number, I guess. He hung up without saying a word.

打错了, 我想。他一句话也没说就把电话挂了。

这一篇的「电话对答篇」整理了几个录音机留言的参考范例。所有的例子都可以按自己的需要混合着用。

16. 范例(一)

嗨!我是Abby。我现在不在家。请留言。Hi! This is Abby. I’m not home right now. Please leave a message.

17. 范例(二)

嗨!这里是555-5555。我们现在不在。请留言。谢谢! Hi! This is 555-5555. We’re not here. Please leave your message. Thank you.

18. 范例(三)

嗨!我是Brenda。我现不能接电话。请你留言。我会尽快回你的电话。Hi! This is Brenda. I can’t come to the phone at this time. Please leave a message and I’ll call you back as soon as possible.

19. 范例(四)

嗨! 我是Aaron。我现在不是不在办公室里, 就是在电话中。请你留言。我会马上回你电话。Hi, this is Aaron. I’m either away from my desk, or on the phone. Please leave a message and I’

ll get right back to you.

20. 范例(五)

嗨! 我是Ivy。对不起! 我错过你了。请在「嘟」声后留言。等我进来后就会回你电话。谢谢。Hi, this is Ivy. Sorry. I missed you. Please leave a message at the tone. I’ll get back to you when I get in. Thanks.、

21.电话预约

making telephone appointments

Dialogue1

A:Hello,Bill Burton speaking,What can I do for you?

B:Hello,Mr.Burton.This is Jenny of Bradford and Sons returining your call.I'm sorry you missed me when you called my office this morning.My secretary said you called concerning our meeting next Tuesday?

A:Yes,Ms.Jenkins,thank you for returning my call.I'm glad to finally get a hold of you.I wanted to let know I will not be able to make our meeting next Tuesday.I will be out of town that day.Is there any possibility we can move the meeting to Monday?

B:I'm sorry,I'm afraid I’m completey booked on Monday.Would it be possible to postpone until you return?

A:Oh dear,I was counting on taking care of our meeting before I leave.but I suppose I could shuffle a few things.Yes,we can arrange something.I’ll be back Thursday morning.What about Thursday afternoon? Would that work for you?

B:That should be fine,Shall we say about 2 o’clock?

A;Perfact.I’ll look forward to seeing you at 2 o’clock next Thursday afternoon.If you need to change the time, please feel free to call me on my cell phone.

B:Thanks,Mr.Burton. T’ll see you on Thursday.

Dialogue2

A:Hello!

B;Hello,is Doris available?

A:This is Doris ,. Who’s calling please?

B:Hi, Doris, this is Mike calling from Parker’s Dentistry, I’m calling to confirm your appointment for tomorrow morning at 9 am with Dr.Parker..

A: Oh, I almost forgot, Thank you for calling to remind me. Actually. I do need to change the time of my appointment,. I have a scheduling conflict. And can’t make it that early.

B: If I put you in at a later spot, would that work out?

A : It would have to be after lunch. Do you have anything available about 2 o’clock?

B : Sorry ma’m, the only opening we have after lunch is 1:15, but I might be able to work you in after 4 .would that be a better time?

A :That’s alright,. I think I should be able to make it at 1:15. Can you put me down for that time slot?

B :No problem. I have you appointment changed from tomorrow morning to tomorrow afternoon at 1:15.

A : Wonderful. Thanks very much.

英语打电话情景对话.doc

英语打电话情景对话 英语打电话情景对话一: Suji: June,I m sorry. I think I don t be able to go to the airport to see you off. June: Oh,don t worry about that. I ll definitely okay. Suji: Well,I really wanted to go,but I have a terrible cold. What time will you leave home? June: As soon as my father get home. Anyway,I understand you. Just take care of yourself. We can say our goodbye right here and now. Suji: Okay, June. Have a wonderful trip. June: Thank you very much. I should say goodbye for now. 苏吉:对不起。我觉得我不去机场给你送行了。 简尼:哦,不用担心。我一定会没事的。 苏吉:嗯,我真的很想去,但我得了重感冒。你什么时候离家? 简尼:只要我的父亲一到家。无论如何,我理解你。要好好照顾自己。现在,我们可以就在这里说再见了。 苏吉:好吧,简尼。旅途愉快。 简尼:非常感谢。现在,我应该说再见了。 英语打电话情景对话二:

John: Hello? Can I speak to Mr. Smith? 喂?能请史密斯先生听电话吗? Girl: I m sorry, but he s out now. May I take a message? 抱歉,他现在不在。要我传话吗? John: Yes. This is John Brown. I d like to meet him next Monday morning around 10 o clock. 好的。我是约翰布朗。下星期一早上十点左右我想跟他见个面。 Girl: Let me check his schedule... Yes, I think he can see you. But could you call again around five to make sure? 我来查查他的时间表... 可以,我想他可以见你。不过,五点左右你可以再打电话来确定一下吗? John: OK,thank you very much. 好的,非常感谢你。 Girl: You are welcome. 不用谢。 英语打电话情景对话三: A:Hello,can i speak to james? B:Sorry,I am afraid he is out .Can you please leave a message? A:Sure,thanks.This is Sam,Please ask him to call me as soon as possilbe. B:OK,Sam.I will tell him when he comes back. A:Thanks.Bye. B:Bye.

电话英语情景对话:打错电话

电话英语情景对话:打错电话 118.Ibegyoupardon?Misswho? 对不起,你说谁? 119.I'msorry,butIdon'tknowthatname. 对不起,我不认识这个人。 120.Youmusthavethewrongnumber. 你一定是弄错号码了。 https://www.sodocs.net/doc/114359424.html,eon.IknowAnna'sthere.Letmetalktoher. 不要这样好不好。我知道安娜在那儿,让我跟她讲话。 122.There'snoonenamedAnnahere. 这儿没有叫安娜的。 123.Areyousureyouhavetherightname? 你肯定没弄错姓名吗? 124.Whatnumberareyoutryingtodial? 你要的电话是什么号码? 125.I'dliketomakeaperson-to-personcalltoBeijing,China.我想打一个通到中国北京的叫人电话。 126.ToMr.Qinat6634-6972. 找秦先生,号码是6634-6972. 127.Mr.Zhou,willyouholdtheline,please? 周先生,请稍等一会儿好吗?

128.ThereisnoQinatthatnumber. 那个号码查无秦先生。 129.Willyoucheckthenumberagain,please? 请您再核对一下电话号码好吗? 130.WhatthenumberIgaveyou,operator? 接线员,我给你的号码是多少? 131.I'vegivenyouawrongnumber. 我给错电话号码了? 132.I'mafraidyouhavethewrongnumber. 我想您打错了。 133.Isuggestyoulookinthephonebook. 我建议您查一下电话簿。 DialogueA (A:AyoungmanB:Receiver) A:Hello.CanItalktoMissAnnaLi,please? B:Ibegyoupardon?Misswho? A:MissLi.AnnaLi. B:I'msorry, butIdon'tknowthatname.Youmusthavethewrongnumber. A:Comeon.IknowAnna'sthere.Letmetalktoher. B: Sorry.There'snoonenamedAnnahere.Areyousureyouhavetherightna me?

面试情景模拟对话

面试情景模拟对话 LEKIBM standardization office【IBM5AB- LEKIBMK08- LEKIBM2C】

一、场景:三个面试,一个面试者。 应征职位:服装外贸公司业务员工作。 所需道具:应征者的着装及道具:简历(能处理一般的文件、单证就行)面试者的着装及道具:文件夹 二、流程: 开场简介 三位面试者应征者介绍“我是应征者,应征服装外贸公司业务员工作”这是复试阶段。 敲门(走进面试官): 第一个问题 第二个问题 第三个问题 三、对话设计 应征者:各位面试官好 面试者一:你好,请坐。在初试中你表现得很好,我们又仔细看了一遍你的简历。如你所知,我们是一家外贸服装公司,产品主要出口欧美,自然要和国外客户谈生意,所以我们要求业务员的口语表达要相当流利。那么请用英语阐述一下你的优势。 应征者:It is really a great honor to have this opportunity, and I believe I can make good performance today. Firstly, I am a person with great persistence and if I determine to do something, I will devote myself deeply in it. I will try my best to make it , I have a comparative good command of communication skills. I am open-

minded ,quick in action. And thirdly,I am able to operate the computer am skillful in searching information on the Internet. Actually, I take great interest in fashion you very much. 面试者二:你最后说你对时尚很感兴趣,那么新潮外贸服装的货源地有哪些? 应征者:据我所知,广州天河城后面有很多做外贸服装的,产品看上去都很好,价格也合适。还有就是上海七浦路服装批发市场也很好,服装新潮,是个不错的地方。此外,像北京,深圳等城市也是很好的选择。 面试者二:你有去过其中一个地方吗? 应征者:在大三实习的时候,我在一个外贸公司当助理,他们也是做服装生意。有一次和主管去采购,去的是上海七浦路服装批发市场,觉得那的服装很时尚,虽然价格比较高一点。其他的地方虽然没去过但也了解一点。 面试者二:对于你的回答我很满意,觉得你各方面条件和我们的职位要求还是比较符合的。 面试者三:最后我想请问一下,你对薪资的要求是什么 应征者:虽然薪资不是我的首要考虑因素,但我希望不少于3000,我很看重贵公司的发展前景。如果有幸能得到这份工作,我会尽全力做好。另外,我希望知道贵公司的试用期是多长时间。

客人打电话取消预定-酒店电话英语情景对话

客人打电话取消预定-酒店电话英语情景对话 有预定就会有取消,下面这段酒店电话英语情景对话中,客人打电话到客房部取消已经预定好的酒店。 C: Room Reservations.May i help you,madam? 客房预定。需要我帮忙吗,夫人? G: I'd like to cancel a reservation. 我想取消预订。 C: In whose name was the reservation? 是用谁的名字预定的? G: Jack Bruder. 杰克布鲁德尔 C: How do you spell that,please? 怎么拼写呢? G: B-r-u-d-e-r. B-r-u-d-e-r.

C: What was the date of the reservation? 预订的日期是什么呢? G: From October 2nd for 3 nights. 从10月2日开始起,3晚 C: Excuse me, but is the reservation for you? 对不起,是为您预定的? G: No,it's for my friend. 不,是给我朋友订的 C: May i have your name and phone number ,please? 能告诉我你的名字和电话吗? G: Yes,it's Mary Calson and my number is 365-7071.恩,我叫玛丽,我的电话是365-7071 C: Thank you ,ma'am.I'll cancel Mr.Bruder's reservation fromOctober 2nd for 3 nights.My name is Jason and we look forwardto another chance to serve you.

电话销售之情景对话

电话销售情景对话 情形一:不知道客户姓名,前台接电话 销售员:您好,帮我转下你们采购部! 前台:采购在开会,你哪里的? 销售员:我是上海爱谱华顿的,我免贵姓x,我们主要是做弱电线缆和监控器材的厂家,昨天你们采购部经理给我打电话 咨询产品价格,当时比较忙,忘记问他电话了,所以就按 照他打的电话打过来了,麻烦您帮我转接过去,谢谢!前台1你找张经理啊,我帮你转下。 前台2:哦,我们采购不在,你有什么事可以帮你转达。 销售员:我这边就是想给他说下我们产品上的事情,您也懂产品吗? 前台:哦,这个我不懂,要不你给他打手机或者先把资料发到他的邮箱吧! 销售员:好的,那麻烦把他的手机号给我,我给他打手机。 前台:哦好吧,XXXXXXXX。 情形二:不确定负责人,其同事接的电话(已跳过前台) 销售员:你好,这边是***公司吗? 客户:是的,请问你哪里找哪位? 销售员:哦,我是上海爱谱华顿的,是做弱电线缆、综合布线还有监 控器材的厂家,想了解下咱这边的具体负责人是哪 位? 客户:哦,这个是刘经理在负责,不过他这会出去了,你一会

再打吧! 销售员:哦,这样的,那刘经理一般什么时间会在啊? 客户:一般上午或者下午刚上班那会会在,其他的都说不准了。 销售员:谢谢啊,请问您贵姓啊,您主要负责什么啊? 客户:哦,我免贵姓黄,主要是负责工地的。 销售员:哦,黄师傅啊,那顺便问下,咱家平时一般都用哪个牌子的线缆或者器材啊? 客户:我们一般都用的是扬州的,器材是深圳那的,具体都是刘经理在负责,我也不太清楚。 销售员:哦,谢谢你啊,黄师傅,那您能把刘经理的手机或者邮箱给我吗?我这边想和他直接联系一下或者先发点资料过去看 看。 客户:手机不太方便透露,我先给你邮箱吧! 情形三:朋友/客户介绍,负责人接电话 销售员:您好,是xx经理吗,我是XX公司的xx经理介绍的,听说您这工程做的也挺多的,所以让我也给你联系下。 客户:哦,我听他说过,你们的线是挺不错的,你先发个价格给他邮箱,我回头定了给你联系。 销售员:好的,没有问题,请问您这主要做什么工程大概用到哪些产品啊? 客户:我们也是做的监控的多,还有一些楼宇对讲及停车场的,就把常规的型号发下就行了,我看合适的就用下。

接电话英语对话

接电话英语对话 情况一: 打电话的人要找的人不在,问对方是否要留言 CanItalktoMark?(我可以跟Mark讲话吗?) Heisoutonhislunchbreakrightnow.Wouldyouliketoleaveamessa ge?他出去吃午饭了,你要留言吗? Heisnotavailablerightnow.CanItakeamessage?他不在,我可以 帮你传话吗? 情况二: 打电话的人要找的人不在,愿意接受对方的留言 CanIleaveamessage?我可以留个话? Yes.Goahead,please.可以,请继续。 Ofcourse.HoldonforjustasecondsoIcangrabapenandpaper.当然,稍等一下让我拿个纸笔。 Sure,ifyoucanexcusemeforjustasecond.Letmefindapieceofpap ertowriteitdown.当然,如果你可以等我一下下,让我找张纸写下 来。 情况三: 打电话的人找的是你自己 IsDaisythere?(Daisy在吗?) Thisisshe.我就是。(注:男的用Thisishe.) Yourespeaking/talkingtoher.你正在跟她说话。(注:男的用 You‘respeaking/talkingtohim.)

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