8D报告模板(英文 5WHY)_8D报告案例
STEP 1: GENERAL INFORMATION Customer Report No :Part Name : Pre Case Assy Customer PIC : Ms Hermila Part Number : A-1778-140-A Supplier Name : NEW MATERIAL Defect Quantity : 1 pc Supplier PIC :
Defect Ratio (%)
:
Complaint Date :14/4/2011Affected Lot
:NEAH01487
Reply Date
:21/4/2011
STEP 2: PROBLEM DETAILS (include WHAT, WHEN, WHO,EXTENT)
STEP 3: DESCRIBE THE ROOT CAUSE (1nd WHY 2nd WHY 3nd WHY 4nd WHY 5nd WHY
ROOT CAUSE STEP 4: WHY DEFECT 1st WHY 2nd WHY 3rd WHY 4th WHY 5th WHY ROOT CAUSE
METHOD
MATERIAL
STEP 6:
PERMANENT ROOT CAUSE
COUNTERMEASUR E
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DETECTIBILITY COUNTERMEASUR E
PIC zouqifeng zouqifeng zouqifeng
STEP 7: FOLLOW UP VERIFICATION (
DATE
RESULT
PREPARED BY
APPROVED BY
PHOTO OF DEFECT AS PER COMPLAINT
PHOTO AS DESCRIBE OF ANALYSIS
NG sample was missing tapping process.不良品漏攻丝
"before tapping"product mixed into the "after tapping". "已攻丝"、"未攻丝"产品混料the area of products was not partitioned well. “已加工”、“未加工”区域分区未做好
the operator wasn't set the marks of "finished” and “not finished”well. 作业员未放置好“已加工”、“未加工”标识the operator was careless during operating prosess.作业员作业不仔细
According to the defect picture,we can see that the NG sample is missing tapping process.
In tapping process, the area of products was not partitioned well, some “before tapping” products mix into the “after tapping” process, and the operator was not checked out the products immediately, caused the defect flow out.
PHOTO AS DESCRIBE OF ANALYSIS
the inspector was not checked out; 检验员未发现不良.The inspector was not checked it carefully; 检验员检查不仔细.
The inspector wasn't checked out the defect in later process caused the defect flew out.
MAN
MACHINE
careless
PHOTO OF COUNTERMEASURE
EFF. DATE BEFORE AFTER
2011/4/152011/4/15
2011/4/15EFF. DATE BEFORE AFTER
2011/4/152011/4/152011/4/15
AREA
COMMENTS
VERIFIED BY
APPROVED BY
4M CATEGORY ?
OK NG
Problem: Screw thread NG 框架螺纹不良P/name: A-1778-140-A
Outer carton label part no. : A-1778-140-A Inner carton label part no. : A-1778-140-A
Quantity: 288pcs (P/O No:NEAH01487) 不良一箱1、While operating, the operator must distinguish the area of the “finished” and “not finished” products well so that can easy to distinguish and check it.
2、In first and last article inspection,clean the worktable perfectly every time later to assure that there is no remains mixing.
3、Use the counter machine to control and check the product qtys while in tapping process.
1、Use the jig check the tapping hole of M3. (before and after tapping: have tap screw is OK and No tap is NG )
2、Use the "go" and "no go"gauge check the tapping hole of M3 if it is in spec or not.(tap hole must in spec,neither too big nor too small)
3、Announce the defect to all the operators and inspectors to arise their awareness,in inspecting process, for the defect, must be checked https://www.sodocs.net/doc/94174964.html,-PQA
SOEM
CORRECTIVE ACTION REPORT