如何有效回复第一封询盘

怎样回复客户询盘有效回复客户询盘的方法

怎样回复客户询盘有效回复客户询盘的方法 就怎样回复客户询盘这一问题，从表面上看，是一个很简单的问题，其实是一个很值得推敲的问题，也是外贸工作者需要思考的问题，那么，怎样回复客户询盘会更好?下文几个有效回复客户询盘的方法，值得学习。 要想回复好客户询盘，首先要明白什么是询盘。 一、询盘的概念 询盘(inquiry)也叫询价，是指交易的一方准备购买或出售某种商品，向对方询问买卖该商品的有关交易条件。 询盘的内容可涉及：价格、规格、品质、数量、包装、装运以及索取样品等，而多数只是询问价格。所以，业务上常把询盘称作询价。 二、询盘的分类 (1)买方询盘 是买方主动发出的向国外厂商询购所需货物的函电。在实际业务中，询盘一般多由买方向卖方发出。 ①对多数大路货商品，应同时向不同地区、国家和厂商分别询盘，以了解国际市场行情，争取最佳贸易条件 ②对规格复杂或项目繁多的商品，不仅要询问价格，而且要求对方告之详细规格、数量等，以免往返磋商、浪费时间。 ③询盘对发出人虽无法律约束力，但要尽量避免询盘而无购买诚意的做法，否则容易丧失信誉。 ④对垄断性较强的商品，应提出较多品种，要求对方一一报价，以防对方趁机抬价。 (2)卖方询盘 是卖方向买方发出的征询其购买意见的函电。卖方对国外客户发出询盘大多是在市场处于动荡变化及供求关系反常的情况下，探听市场虚实、选择成交时机，主动寻找有利的交易条件。 三、有效询盘的方法 要做到有效询盘，可从以下三方面做起： 1.首先要调整好自已的心态。因为有很多朋友，在询盘多的情况下： A、工作忙不过来，没有及时回复，认为反正现在询盘多，拖几天也不要紧; B、针对询盘多的情况下，在报价时，就会产生多报一点不要紧的情况，因为报少了吃亏的是自已，报多了还可以还价，且且就是这多一点的想法，使你失去了一些机会; C、真正做到大小客户、新老客户、远近客户等平等对待的原则。 2.要站在买方的角度思考问题，做好仔细的准备工作：

外贸询盘跟进用英语回答10篇对话

问是否接到询盘 1.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：yes A:how you feel about our quotation,your any comment we are very appreciate. B:the price is high. A:could you tell me your target price,we will do our best effort reach your target price and guarantee high quality. A:ok,i will think about it. B:thank you very much,you can contact me any time. And I'll keep contact you too,pls be patient with me. A:thanks B:goodbye. 2.否 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send a quote to you on ** june,have you received it? B：sorry,i haven't received your quote A:ok,i will send the quote to you later,pls check your email.and chould you kindly tell me how you feel about our quote,i will be very appreciate. B:ok A:thanks，I'll be looking forwad to hearing from you．Good-bye． 3.客户不在 a：hello, this is ****. may i speak to ****? b:yes,one moment please. i'll get her for you. a： thank you. b: i'm sorry, she's not at her room right now. a：（有急事时要手机号码表达方法： It's urgent. Could I have her mobilephone number?) b:*********(没有） a：oh, i'll call her again. It's kind of you.bye（thanks you too，bye） 问客人是否收到货物 4.是 A:hello, this is ***. may i speak to ****? B:***speaking A:i am *** from yiwu juzhi jewelry factory,i send products to you on ** june,have you received it?

回复询盘基本用语

在回复买家询盘时，一般可以分为四个步骤：跟买家打招呼、进一步介绍产品、告知买家付款同时应尽快发货、结束语。以下为相关步骤的范例： 1、当买家光顾你店铺, 询问产品信息时： 重点：跟买家初次打招呼，要亲切、自然并表示出你的热情。尽量在初步沟通时把产品元素介绍清楚，范例参考: Hello, my dear friend.Thank you for your visiting to my store, you can find the products you need from my store . If there are not what you need, you can tell us, and we can help you to find the source, please feel free to buy anything! Thanks again. 2、鼓励买家提高定单金额和定单数量, 提醒买家尽快确认定单时可参考: Thank you for your patronage, if you confirm the order as soon as possible, I will send some gifts. A good news: Recently there are a lot of activities in our store. If the value of goods you buy count to a certain amount, we will give you a satisfied discount. 3、交易进行中，通知买家去参看物流情况时，可参考： The goods you need had been sent to you. It's on the way now.Please pay attention to the delivery and sign as soon as possible. If you have any questions, please feel free to contact me. 4、当完成交易，您表示感谢，并希望他下次能够再次回头时，可参考： Thank you for your purchase, I have prepared you some gifts, which will be sent to you along with the goods.Sincerely hope you like it. I'll give you a discount, if you like to purchase another products. 5、推广新产品,采购季节期间根据自己的经验，可给买家推荐自己热销的产品。 Hi friend, Right now Christmas is coming, and Christmas gift has a large potential market. Many buyers bought them for resale in their own store, it‘s high profit margin product, here is our Christmas gift link, Please click to check them , if you want to buy more than 10pieces, we also can help you get a wholesale price. Thanks. Regards

英文询盘如何巧妙回复

每天我们收到不少询盘，但是往往回复过去就如泥牛入海，客户也不回复。既然客户有意向给你询盘，为什么他不回复呢，值得我们思考和探索。 大致原因如下 1只是为了探寻价格，暂时无购买意向 2收到很多回复，不能一一回复 3回复的内容不能对客户形成很好的吸引力 4 邮件不专业 所以抛开客户因素，我们努力把自己做得最好，最有吸引力，减少不必要的损失，尽量让客户和我们沟通交流，相信我们会做的很好。我简单分享一下我的意见，个人愚见仅供参考 1 收到询盘，第一时间打开，记住第一时间，也就是你最快的时间，竭尽所能。用一分钟打开，2-3分钟，认真阅读邮件内容（一般不会太长，且比较简单，最多5分钟分析完毕） 2 回复相信大家都有自己的模板，没有的最好建立一个模版。并不断完善.我说的只是模板，然后要修改，一定要修改。记住客户需要的是唯一性，只有你认真对待他，让他觉得你为这个询盘有很认真的准备。 3 内容 1 开头，dear 加他们的名字或者其他，自己感觉 2 简单说下他的询盘we are pleased to receive your inquiry hear that you are interested in our。。。 3 简单说下自己的公司三句话2 行，Our company，名字，专业生产（老外提到的产品）and。。。（自己主打产品），然后由于什么好的质量，价格，我们的产品卖的很好，或者换成你们的优势就行（比如说，我们有多少年生产经验之类的）三句话，名字，产品，优势。 4 如果熟悉他们国家的市场，你可以说。we are glad that our product sells good in your market （不清楚就别乱说，反正写下，你们的产品非常适合他们的市场，要是新市场，就说这个市场我们正在努力开发中，我们以优异的质量和强有力的价格已经取得了一些成就，或者实在没有就说，我们很高兴，有你这样一个伙伴帮助我们开发市场。我们会给你提供最低的价格和最好的质量帮助你打开市场。。反正就是说对他们有利的话，一行--两行 4然后简要介绍一下客户提到的产品，最小起订量，大概因素，一定要主打的，你们的优势，每个公司又是肯定不一样。如果价格觉得有竞争力，报一个价格，你们的最小起定量（也可以转化成优势的，降低MOQ），大概的运输方式，支付方式，这个根据客户的询盘来考虑报与不报。要是人家实在咱实在，人家玩虚的，咱也玩虚，但要写的很实在，表现出很真诚。大概一个完整的报价方式，一最有竞争力的形式表达。一个内容一行，简单明了。 5设置疑问之一，最关键的地方，最能勾引老外的地方到了。。把最小起定量降低点，价格稍微抬高点。然后就说如果你不介意，请告诉我们的你的数量或者要求，we wil try our best to give you a discount 。尽全力给他打折，前提是你得回复，吊他胃口。 6疑问之二然后推荐产品，一定要有比较，有比较才能够分量，老外要的是普通产品，推荐一下新产品（主要推优势，简单描述）如果你感兴趣，并不介意的话我下一次给你做个报价。他要新的，咱推同类的或者稍微普通的把那些价格降低，这个价格稍微抬高，因为他对新产品不了解，所以报个旧产品或者普通的产品，让他知道优势和市场，然后感觉这个价格也不高，记住旧产品普通产品千万别报高，要不然就勾引不到了。总之要形成对比。形成价格或者性能，质量反差。有的老外很聪明，他想买一种产品，他会让你报另一种产品的价格。这样咱正好给他，他会更有意向，正中圈套。不过价格一定要记清楚了，不能太高，也不能太低，市场好的，价格中等偏上，不好的偏下。。有时候可以用低价吸引，有时候可以用高价吸引（呵呵，没听说过吧，现在有的人的心理就是这样，价格太低，他会嫌你质量不好）具体情况具体分析

英文询盘回复例子

询盘回复 无明确目标动机询盘、收集情报动机询盘邮件回复例子： Sample 1 Dear Mr. Amir, Many thanks for your inquiry dated(of) XXXX from https://www.sodocs.net/doc/b316872650.html,. In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of https://www.sodocs.net/doc/b316872650.html,. Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. Waiting for your early reply. Best Regards Amy Sample 2 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from https://www.sodocs.net/doc/b316872650.html, dated XXX. Thanks a lot. We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. Please do not hesitate to contact us if any question and we are waiting for your reply. Best regards,

出单必看 外贸新人必看询盘回复技巧

一.询盘的回复和技巧 Ⅰ如何筛选询盘，我们可以把询盘分为七种： 1.有收件人称呼的 2.有详细产品询问的 3.有介绍自己公司背景的 4.有对工厂详细问卷的 5.有完整的公司名称、联系方式和网址的 6. Email的后缀是公司网址的 以上六种询盘比较有真实客户相，应该重点回复 7.没有称呼也没有具体产品询问，只是对公司感兴趣，标准的询问函模式 一开始要求寄送目录、价格xx样品的 只对公司产品感兴趣，要求快寄样品赶展会、赶促销，样品种类多但没有具体要求看看客户发来邮件的时间，根据时差判断客户发送邮件的时间，比如早上八九点从德国IP发送过来的邮件基本有问题。 上面说的几类询盘基本就是无效的询盘，只是为了扩大自己知名度，或者骗取点样品套个价格，时间比较紧的就不用理了。这样的客户基本是做不成生意的，即使做成也不会是大单子。时间比较充裕的可以联系下，权当练兵 Ⅱ如何回复询盘 1.及时 1),第一时间回复 2),根据时间差重点回复 港、台、日、韩、xx马上回复

xx上午11点之前回复 xx下午一点前回复 xx下午三点前回复 美国、加拿大、墨西哥及美洲、拉美国家，下午下班之前回复 3),不能回复或不能完整回复的 对由于种种原因暂时不能回复的，应尽早给客人邮件告诉他可以什么时候回复他提出的问题，而不是置之不理 对于不能完整回复的，应把可以回复的问题先告诉客人，另外告诉一个确切的日期来回复剩余的问题 2.全面完整专业 1)读完询盘有一个整体概念 国家和地区： 欧洲、美国对质量要求比较严格，可以承受较高的价格，讨厌讨价还价 印度巴基斯坦对质量基本无要求，只要价格优惠，就可能做成生意，基本每次联系都要求降价，可以承受的价格低 中东拉美对质量有一定要求，价格也比较挑剔，但可以承受比印巴略高的价格中间商和最终用户： 看对方是一个进出口公司还是一家经营此产品的批发商、分销商或者零售商产品和用途： 即使完全相同的东西，由于用途不同，价格也不同 用来焊轿车和铁壶的两块同样的焊铁价格可能差十几倍甚至几十倍 2)作答客户提出的问题

Enquiry from customer 询盘回复范文

如何有效的回复询盘 Enquiry from customer Dear Supplier, Season Greetings! We are currently looking to expand our product line including memory foam mattresses and pillows. I need the price and specifications of this product, please send me more details. I will come to China next month.In the meantime,I would like to collect as much information as possible on pattern and specifications. Looking forward to your quick reply. Best Regards! Ananyev Smekhov Purchases/Corporate services DROBEX LTD 309517, Russia, Belgorodskaya obl., Stary Oskol, mkr. Veseny, 12B, room 24 309517 Stary Oskol RUSSIA Tel.: +7-4725450767 Reply to above

Dear Ananyev Smekhov, We are glad to know that you will expand your business line on memory foam mattress &memory foam pillow.Believe we can serve you better and better in near future. First,Please refer to the attachments for your reference. It is great that you will come to China for business.Please kindly arrange your schedule to visit our factory.We hope we can have a close talk face to face.Then we could show you our production lines and sample room. We Are confident that it will make our cooperation smoothly. When your visit schedule is available,please kindly let me know. Best Regards, Water Notes, 1.客户计划拓展业务，对公司的产品标示感兴趣或者看好公司产品的前景，表示要访问中国，并且要来参观工厂。 2.针对这样的询盘，主要是分析客户的目的和需求，抓住重点词和主要意思，比如“Expand,Collate price and specification”.根据获取的信息，有步骤、有的放矢地回复邮件。 3.在邮件中，对客户表示出诚意、细致。同时展示出公司主要的实力，以增加客户对公司的了解，增强合作的信心。

回复外贸询盘七大方法

回复外贸询盘七大方法 方法一、征询意见法 有些时候我们并不能肯定是否该向客户征求订单了，我们也许不敢肯定是否正确地观察到了客户的购买信号。在这些情况下，最好能够使用征求意见法 “陈先生，你认为这一服务能解决你送货的困难吗?”“在你看来这会对贵公司有好处吗?”“如果我们能解决这一色料的问题，陈先生你认为这是否解决了贵公司的问题?”这种方式能让你去探测“水的深浅”，并且在一个没有什么压力的环境下，征求客户订单。当然，如果你能得到一个肯定的答复，那你就可填写订单了。你再也不必重新罗嗦怎样成交了。象其它任何领域内的销售一样，你说的越多，越可能有失去订单的风险。 方法二、从较小的问题着手法 从较小的问题着手来结束谈判就是请你的客户作出一个较小的决定，而不是一下子就要作出什么重要的决定，比如让他们回答“你准备订货吗?”之类的问题。所提的问题应该是：“你看哪一天交货最好?”“第一批货你喜欢什么颜色的?”“你希望把它装配在哪里?” 方法三、选择法 用以下的提问方法给你的客户以选择的余地一一无论哪一个都表明他/她同意购买你的产品或服务。“你看是星期四还是星期五交货好?”“是付现金还是赊购?”“我们是20,000还是50,000起售?”“你是要红色的还是要黄色的?” 方法四、总结性 通过总结法，主要是把客户将得到的服务进行一下概括，然而以提问一个较小的问题或选择题来结束会谈。“陈先生，我们双方同意采用大包装，你看是先送20箱还是50箱?” 方法五、直接法 直接法顾明思义就是用一句简单的陈述或提问直接征求订单“陈先生，那我就给你下订单了。”“李经理，那我就把货物的规格写下了。” 方法六、敦促法 “朱先生，该产品的需求量非常大，如果你现在不马上订货的话，我就不能保证在你需要的时候一定有货。” 方法七、悬念法 “唐先生，价格随时都会上涨，如果你现在行动的话，我将保证这批订货仍按目前的价格收费。”经过这几步，虽然你已经得到了订单，但千万不要沾沾自喜，更不能有一种“我赢

回复客户询盘英语(精)

回复客户询盘英语 May I have an idea of your prices? 可以了解一下你们的价格吗? Can you give me an indication of price? 你能给我一个估价吗? Please let us know your lowest possible prices for the relevant goods． 请告知你们有关商品的最低价。 If your prices are favorable， I can place the order right away． 如果你们的价格优惠，我们可以马上订货。 When can I have your firm C．I．F． prices， Mr． Li? 李先生，什么时候能得到你们到岸价的实盘? We'd rather have you quote us F．O．B．prices． 我们希望你们报离岸价格。 Would you tell us your best prices C．I．F． Humburg for the chairs． 请告诉你方椅子到汉堡到岸价的最低价格。 Words and Phrases favorable 优惠的 firm price 实价，实盘 Will you please tell the quantity you require so as to enable us to sort out the offers? 为了便于我方报价，可以告诉我们你们所要的数量吗? We'd like to know what you can offer as well as your sales conditions． 我们想了解你们能供应什么，以及你们的销售条件。 How long does it usually take you to make delivery? 你们通常要多久才能交货? Could you make prompt delivery? 可以即期交货吗? Would you accept delivery spread over a period of time? 不知你们能不能接受在一段时间里分批交货? Could you tell me which kind of payment terms you'll choose? 能否告知你们将采用哪种付款方式? Will you please tell us the earliest possible date you can make shipment? 你能否告知我们最早船期吗? Do you take special orders? 你们接受特殊订货吗? Could you please send us a catalog of your rubber boots together with terms of payment? 你能给我们寄来一份胶靴的目录，连同告诉我们付款方式吗? He inquired about the varieties， specifications and price， and so on and so forth．他询问了品种、花色和价格等情况。 We have inquired of Manager Zhang about the varieties， quality and price of tea． 我们向张经理询问了茶叶的品种、质量、价格等问题。 Words and Phrases sales conditions 销售条件 to make delivery 交货 to make prompt－delivery 即期交货 payment terms 付款方式 special orders 特殊订货

阿里巴巴询盘回复

阿里巴巴询盘回复模板 ： Dear, We've enclosed the photo and detailed information of the product for your reference: Product: Specification: Package: Price: Payment: A discount of 1% will be allowed if quantitiy is over 1,000pcs of individual items. Payment is to be made by irrevocable at sight. We look forward to receiving your first order. Sincerely, ： Dear,

We are a joint venture specializing in the . We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We are looking forward to your prompt reply. Sincerely, $objec ： Dear, Our product lines mainly include high quality products. To give you a general idea of the various kinds of now available for export, we have enclosed a catalogue and a price list. You may also visit our online

怎样回复客户询盘邮件

在外贸业务中，我们每天都在回复客人的询盘，那么你的回复是否规范，是否表达得明确而具体呢？这是我收集到的回复报价的英文样函，和大伙儿一起分享吧。 讲明涨价缘故 Dear Sir or Madam: Enclosed is our new price list which will come into effect the end of this month. You will see that we have increased our prices on most models. We have, however, refrained from doing so on some models of which we hold large stocks. The explanation for our increased prices stems from the fact that we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices as much as 15%. As you know, we take great pride in our product an dare proud of the reputation for quality and dependability we have built over 15years. We will not compromise that reputation

询盘回复模板 英文

Dear Mrs. Smith, Thank you for your inquiry. I've enclosed photos and detailed information of the product you may be interested in: Product name: ________________________ Model number: ________________________ Product details: ________________________ Price/FOB port: ______________________ MOQ: _______________________ Packaging options: ________________________ Payment options: ________________________ OEM sample time: _____________________ Delivery time: __________________________ Product certifications: ________________________ I also have at least_______similar models for your consideration. I am attaching our complete catalog with these models highlighted for your easy reference. I have also included their prices and MOQs. In addition, here is some more information about our capabilities that many of our competitors cannot offer: ________________________ Please contact me if you have more questions. I look forward to doing business with you. Sincerely,

如何有效回复第一封询盘,四类询盘)

如何有效回复第一封询盘 一．情况不明的询盘 Dear Sir, Please give me your full product list with unit prices FOB China. Thanks xxx [要点分析] 1.称呼不针对，很可能是群发的。 2.没有介绍自己，可能是小公司。 3.没有提到产品，可能是外行。 4.没有提到交易条款和细节，说明还没有真实采购意向。 [应对方法] 1. 买家同样很难得到其他供应商的重视，所以您只需要让买家感受到您的重视，就会占得先机。 2. 买家很小，需要帮助，容易信任，所以您如果给予买家帮助，会很容易博得他得信任。 3. 买家不内行，大供应商的优势减弱，所以这是您和大公司同行竞争的好机会。 4. 买家在一个小而封闭的好市场，比如东欧或西非，所以您如果能切入进当地市场，竞争会很小，机会会很大。 [总结建议] 即使看起来很没诚意的询盘，仍然有很多种积极的可能因素，建议对这类询盘的第一封回复，不提供详细产品信息，不报价，提简单的问题引导，吸引买家回复，并了解更多买家的真实情况，再作进一步跟进。 二．一开始就谈价格的询盘 Dear Sir, we are a turkish company located in gemlik turkey we interest very much in your Dog apparel but suitable prices are very important for us so please sent us your prices best regards xxx xxx [要点分析]

外贸开发信、询盘回复模板

几种外贸开发信英文模板（部分对你有帮助！选择适合自己的。） 1.主动跟新买家建立联糸 ① No.1 Dear friend, How are you doing? Xiamen Top Point trading here, exporting antique furniture with good quality and low prise in China. E-catalog is a part of our antique furnitures for your reference (354.1KB) . Should you have any questions, pls don't hesitate to contact me. Thanks and best regard, No.2 How are you doing? This is Rogen from Xiamen Top Point Enterprise Co., Ltd. Exporting antique furniture with good quality and low price in China. Enclosed is a small part of our products for your reference, call or email me let's talk details. ② Dear friend, How are you doing? Long time there is no news from you, this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. We are one of professional wooden furniture manufacturer from China, enclosed is some of our products for your reference, pls kindly check and let me know if you are interested in any items, meanwhile your any OEM order is warmly welcome. We look forward to receiving your any enquires soon. ③ Dear Mr. Jones: How are you doing? this is Rogen from Xiamen Top Point Enterprise Co.,Ltd. （I'm sorry to have kept you waiting, We have received your letter of 9th April showing your interest in our complete product information.）

各种询盘回复范本

各种询盘回复范本 以下是回复询盘的一些技巧，你可以参考一下： 高效回盘5大要诀 及时：接到买家询盘，要给予及时反馈，确保询盘回复有效性。通常在1 小时内完成回询盘，订单生成的率高达70%，回时间超过10小时，会大大降低订单生成率。 专业：卖家应具备丰富的行业知识，对于客户关于产品方面询问，能够给予专业解答。 准确：要将回复信写得很清楚，首先要正确理解买家来函的准确意思，如有不清楚的地方，则应立即去函向客户询问了解，切忌一知半解。 具体：尽量一次性多传达自己的意思，以免来回沟通错过了商机。 格式：格式一般分为称呼、正文、敬祝语、落款几个部分，语言简洁准确，避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当，一般疑问句建议先回答yes或者no，然后再补充自己需要说明的。 回盘参考模版 不同状态下订单，回复询盘的方式和技巧各有不同。下面将订单状态大致分为一下几类，一一说明： 1、未付款询盘回复： 第一主动出击，当买家下单后应及时主动与买家联系，联系内容可以按照先后顺序包括为打招呼，对产品进一步的介绍，并告知请付款以及时查看库存备货，尽快发货。下面一个不错的回复： Dear XXX, we have got your order of...... The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.

如何回复客户询盘(精)

如何回复客户询盘 对于如何回复客户的询盘的问题，从表面看是个比较简单的问题，其实是一个关系到能不能抓住这个客户、能不能发展这个客户的问题。 对于如何回复客户的询盘的问题，从表面看，是一个比较简单的问题，其实是一个很深的问题，也是一个所有从事外贸工作需要思考的问题，老外贸也不例外，因为这是一个关系到能不能抓住这个客户、能不能发展这个客户的问题，我认为： 一、首先要调整好自已的心态。因为有很多朋友，在询盘多的情况下： 1、工作忙不过来，没有及时回复，认为反正现在询盘多，拖几天也不要紧； 2、针对询盘多的情况下，在报价时，就会产生多报一点不要紧的情况，因为报少了吃亏的是自已，报多了还可以还价，且且就是这多一点的想法，使你失去了一些机会； 3、真正做到大小客户、新老客户、远近客户等平等对待的原则。 二、要站在买方的角度思考问题，做好仔细的准备工作： 1、价格：FOB、CIF等各种价格； 2、数量：在什么时间内能提供什么样的数量； 3、质量：能达到什么样的质量保证，以及在生产过程中采取的措施等； 4、包装：什么样的包装？20”能装多少？40”能装多少？等； 5、图片：备有各种产品的图片等； 6、样品：要有各种马上能寄的样品； 三、做好沟通的准备工作： 1、在语言的沟通上，要做一些技巧； 2、在对方不回复的情况下，要主动回复； 3、并尽可能使用多种方法，如：邮件、电话、传真等； 4、并利用我方或对方的节假日、地方的搬迁、重大事件的发生等情况主动联络，以拉近距离； 要真正抓住或发展一个客户不是一件容易的事情，要做的事情还很多很多，我在这里说了了一些简单的想法，愿能起到抛砖引玉的作用。

外贸询盘回复模板

外贸邮件模板 [ 录入者:xiaoru | 时间:2009-05-31 20:21:01 | 作者: | 来源:阿里巴巴| 浏览:1060次] 针对外贸中的邮件往来，整理了以下英文书信模版。主要涵盖“主动跟新买家建立联系”、“对新买家要求建立业务联系的回复”、“向老客户介绍公司新的产品信息”、“回复对某个产品的查询”、“无法提供对方查询中所要求的产品时”、“查询对方公司的产品”、“几种报盘”、“信用证相关”、“报价相关”等模版。 A、主动跟新买家建立联系 Dear Mr. Jones: We understand from your information posted on https://www.sodocs.net/doc/b316872650.html, that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at https://www.sodocs.net/doc/b316872650.html, which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely, John Roberts B、对新买家要求建立业务联系的回复 Dear Mr. Jones: We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at https://www.sodocs.net/doc/b316872650.html, which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,. C、向老客户介绍公司新的产品信息 Dear Mr. Jones: We have refreshed our online catalog at https://www.sodocs.net/doc/b316872650.html,, and now it covers the latest new products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We