管理信息系统双语教学大纲
Teaching Outline of Management Information Systems
课程编号: 509418
课程名称：管理信息系统
英文名称：Management Information Systems
课程类型: 专业核心课
总学时：76 讲课学时：64 实验学时：12
学分： 4
适用对象: 信息管理与信息系统专业大学三年级
先修课程：
执笔人：张亚卿审定人：王文德
I The objectives
The purpose of the course is to provide undergraduates with understanding why an organization need information systems, how the companies in 21st century can gain the competitive advantage by use of IT/IS. The course focus on the key management, organization and technology issues relating to information systems use in business, particularly issues in introduction to the technology concepts underlying modern computing and information management, aligning IT/IS to business strategy, the organization, and business model, and transitioning to e-Business or e- Enterprise.
n The content
Chapterone: Managingthe digital firm
Objectives
As a manager,you 'nlleed to know how information systemscan make businessesmore competitive efficient, and profitable. After reading this chapter, you will be able to answer the following questions:
1. What is the role of information systemsin today 'co s mpetitive business environment?
2. What exactly is an information system?What do managersneed to know about information
systems?
3. How are information systems transforming organizations and management?
4. How have the Internet and Internet technology transformed business and government?
5. What are the major management challenges to building and using information systems?
1.1 Why Information Systems?
The Competitive Business Environment and the emerging Digital Firm
What is an Information Systems?
A businessperspective on Information Systems
1.2 Contemporary Approaches to Information Systems
Technical approach
Behavioral approach
Approach of this text: Sociotechnical Systems
1.3 Toward the Digital Firm: The New Role of Information Systems in Organizations
The widening scope of Information Systems
The network revolution and the internet
New options for organizational design: The digital firm and the collaborative enterprise
The digital firm: Electronic commerce, electronic business, and new digital relationships
1.4 Learning to Use Information Systems: New Opportunities with Technology The challenge
of Information Systems: New opportunities with technology Integrating text with
technology: New opportunities for learning
Chapter two Information Systems in the Enterprise
Objective:
As a manager,you will need to understandthe role of the various types of information systems in organizations. After completing this chapter, you will be able to answer the following questions:
1. What are the major types of systems in a business?What role do they play?
2. How do information systems support the major business functions: salesand marketing,
manufacturing and production, finance and accounting, and human resources?
3. Why should managers pay attention to business processes?Why do firms need to
integrate their businessprocesses?
4. What are enterprise applications? What role do they play? What benefits do they provide?
5. What types of information systems are used by companies that operate internationally?
Content:
2.1 Major Types of Systems in Organizations
2.2 Systems from a Functional Perspective
2.3 Integrating Functions and Business Processes:Introduction to Enterprise Applications
2.4 International Information Systems
Chapter three Information Systems,Organizations, Management, and Strategy
Objective:
As a manager,you ' need to know how to useinformation systemsstrategically and how systems can help you make better decisions. After completing this chapter,you will be able to answer the following questions:
1. What do managers need to know about organizations in order to build and use
information systems successfully?
2. What impact do information systems have on organizations?
3. How do information systems support the activities of managers in organizations?
4. How can bus in essesusei nformati on systems for competitive adva ntage?
5. Why is it so difficult to build successfuI information systems,including systems that
promote competitive advantage?
3.1 Organizations and Information Systems
Chapter 4: The Digital Firm: Electro nic Bus in ess a nd Electr onic Commerce
Objective:
As a man ager,you will want to know how your firm can ben efit from con duct ing bus in ess electro ni cally using Intern et tech no logy. After readi ng this chapter, you will be able to a nswerthe following questions:
1. How has Internet tech no logy cha nged value propositi ons and bus in essmodels?
2. What is electronic commerce? How has electronic commerce changed consumer retailing
and bus in ess-to-bus in ess tran sact ions?
3. What are the principal payment systemsfor electronic commerce?
4. How can Intern et tech no logy facilitate man ageme ntan d coord in ati on of internal and
in terorga ni zati onal bus in ess processes?
5. What are the major man agerial an d orga ni zati onal challe nges posed by electr onic
bus in essa nd electr onic commerce?
Chapter 5: Ethical and Social Issuesin the Digital Firm
Objective:
One of your man agerial resp on sibilities is to make in formed decisi ons that reflect an un dersta nding of the ethical an d social issues aswell as the bus in ess issuessurro unding the use of information systems.After reading this chapter, you will be able to answerthe following questions:
1. What ethical, social, and political issuesare raised by information systems?
2. Are there specific prin ciples for con duct that can be usedto guide decisi ons about ethical
dilemmas?
3. Why doesc on temporary in formati on systems tech no logy pose challe ngestothe
protect ion of in dividual privacy and in tellectual property?
4. How haveinformation systemsaffected everyday life?
5. How can orga ni zati ons develop corporate policies for ethical con duct?
Chapter 6: Hardware and Software in theEnterprise
Objective:
As a manager,you ' face many decisions about using hardware and software to improve the performance of your firm. After completing this chapter, you will be able to answerthe following questio ns:
1. What computer processingand storage capability doesour organization need to handle its
in formati on and bus in esstra nsact ions?
2. What arran geme nt of computers and computer process in g would best be nefit our
orga ni zatio n?
3. What kinds of software and software tools do we n eedto run our bus in ess?What criteria
should we use to select our software tech no logy?
4. Of what new software tech no logies should we be aware? How would they ben efit our
orga ni zatio n?
5. How should we acquire and managethe firm "hardware and software assets?
Chapter 7: Managing Data Resources
Objective:
As a manager,you ' Want to understand how your company' data can be organized so that they can be easily accessedand used. After reading this chapter, you will be able to answer the following questions:
1. Why do bus in esseshave trouble finding the in formatio n they n eed in their in formati on
systems?
2. How doesa databasema nageme ntsystem help bus in essesimprove the orga ni zati on of
their information?
3. How do the prin cipal types of databasemodels affect the way bus in essesca n accessa nd
use information?
4. What are the managerial and organizational requirements of a databaseenvironment?
5. What new tools and tech no logies can make databasesmore accessiblea nd useful?
Chapter 8: Telecommunications, Networks, and Wireless Computing
Objective:
At many points in your career, you will need to make decisions about how to use telecom mun icati ons tech no logy and services in your bus in ess. After readi ng this chapter, you will be able to answer the following questions:
1. What are the features of a con temporary corporate telecom muni cati ons system ?On what
major tech no logy developme nts are they based?
2. What telecom muni cati ons tran smissi on media should our orga ni zati on use?
3. What kind of networks and network services are appropriate for our organization?
4. What telecom muni cati ons applicati ons can be used for electro nic bus in essa nd electro nic
commerce?
5. What issuesshould be addressedi n telecom muni cati ons pla nning?
Chapter 9: The Intern et: I nformati on Tech no logy In frastructure for the Digital Firm
Objective:
As a man ager,you ' need to know how to maximize the ben efits of Internet tech no logy in your firm 'informati on tech nology i nfrastructure. After read in g this chapter, you will be able to a nswer the
following questions:
1. How does the Internet work? What are its major capabilities and ben efits to bus in ess?
2. What is the World Wide Web? How can orga ni zati ons ben efit from using the Web and
Web technology?
3. What wireless tech no logies can be used for access ing the Web? What are the prin cipal
Wireless Web applications?
4. What are the prin cipal tech no logies for support ing electr onic commerce and electr onic
bus in ess?
5. What man ageme nt problems areraised by Internet computi ng and tech no logies for digital
in tegrati on? How can bus in essessolve these problems?
Chapter 10: En terprise Applicati ons an d Bus in ess Process I ntegrati on
Objective:
As a manager,you will need to understand how the major enterprise applications —enterprise systems,supply cha in man ageme ntsystems, a nd customer relati on ship man ageme nt systems —can provide value for the firm as well as the challengesof implementing andusing them successfully. You will also want to know how these systems can create enterprisewide platforms for the delivery of new services. After completing this chapter, you will be able to answerthe following questio ns:
1. How do e nterprise systems provide value for bus in esses?How doese nterprise software
work?
2. How do supply cha in man ageme ntsystems provide value for bus in esses?What does
supply chain management software do?
3. How do customer relati on ship man ageme nt systems provide value for bus in esses?What
doescustomer relati on ship man ageme ntsoftware do?
4. How canenterprise applications be used in platforms for new cross-functional services?
5. What are the challenges of implementing and using the various enterprise applications?
Chapter 11: Managing Knowledge in the Digital Firm
Objective:
As a manager,you will want to know how your firm can benefit from information systems knowledge management.After completing this chapter, you will be able to answer the following:
1. What is knowledge management?Why do businessestoday need knowledge management
programs and systemsfor knowledge management?
2. What types of systems are used for enterprise-wide knowledge management?How do they
provide value for organizations?
3. How do knowledge work systems provide value for firms? What are the major types of work
systems?
4. What are the business benefits of using intelligent techniques for knowledge management?
5. What management issuesand problems are raised by knowledge management systems? How
can firms obtain value from their investments in knowledge managementsystems?
Chapter 12: Enhancing Management Decision Making for the Digital Firm
Objective:
As a manager,you will be asked to make many different kinds of decisions. You will want to know how you can use information systemsto improve your decision making, whether you are working alone or in a group. After completing this chapter, you will be able to answer the following questions:
1. How can information systemshelp individual managersmake better decisions when the
problems are nonroutine and constantly changing?
2. How can information systemshelp people working in a group make decisions more efficiently?
3. Are there any special systemsthat can facilitate decision making among senior managers?
Exactly what can these systemsdo to help high-level management?
4. What value can systems to support management decision making provide for the organization
asa whole?
Chapter 13: Redesigning the Organization with Information Systems
Objective:
During your career, you will undoubtedly be looking for ways to use new information systems to improve the performanee of your firm. You may be asked to help your organization build a new
information system. After reading this chapter, you will be able to answerthefollowing questions:
1. How could buildi ng anew system eha ngethe way an organi zati on works?
2. How can acompa ny make sure that the new in formati on systems it builds fit its bus in ess
pla n?
3. What are the steps required to build anew in formatio n system?
4. What alter native methods for buildi ng in formatio n systemsare available?
5. Are there any techniques or systems-building approachesto help build e-commerce and e
businessapplications more rapidly?
Chapter 14: Un dersta nding the Busin ess Value of Systems a nd Managing Change
Objective:
At many points during your career,you will be involved in projects to build new information systems.You will n eedto know how to measurethe bus in ess be nefits of these i nvestme nts and how to make sure that thesesystemswork successfully in your organization. After reading this chapter, you will be able to answerthe following questions:
1. How can our compa ny measurethe bus in essbe nefits of our in formati on systems?What
models should be used to measurethat bus in essvalue?
2. Why do so many system projects fail? What are the principal reasonsfor system failures?
3. How should the orga ni zati onal cha ngesurro unding a new system be man aged to en sure
success?
4. Are there any special challenges to implementing international information systems?
5. What strategies canan organization useto managethe system implementation process
effectively?
Chapter 15: Information System Security and Control
Objective:
As a man ager,you ' want to en sure that your firm 'systemsare reliable and secure.After completing this chapter,you will be able to answer the following questions:
1. Why are information systemssovulnerable to destruction, error, abuse,and system
quality problems?
2. What types of controls are available for information systems?
3. What special measuresmust be taken to ensurethe reliability, availability, and security of
electro nic commerce an d digital bus in essprocesses?
4. What are the most important software quality assurancetechniques?
5. Why are audit ing in formati on systems a nd safeguard in g dataquality so importa nt?
四、各教学环节学时分配（黑体，小4号字）
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教材：《》，XX编者，xx出版社，年。
参考书：《》，XX编者，xx出版社，年。
《》，XX编者，xx出版社，年。
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