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商务英语之电话询问拜访

商务英语之电话询问拜访
商务英语之电话询问拜访

商务英语之电话询问拜访

Ivan:

By the courtesy of Mr.Johnson,we are given to understand the name and address of your company.if it is not too much trouble,we look foward to our tour for your firm, and moreover,we would like to talk to some of the technicians.

承蒙约翰先生的介绍,我们得知贵公司的名称和地址。如果不是太麻烦的话,我们盼着参观你们的工厂,并想与一些技术员谈一谈.

Ken:

Thanks for your calling,ok,please let me know when you are free,we will arrange the tour for you in advance.

谢谢你的致电,好的,请告诉我你们什么时候有空,我们好提前作安排

Ivan:

Thank you very much,i'll give you a call

非常感谢,今天下午我会给你电话以确认,再没有比亲自去看看更好的了.

Ken:

Thant's for sure,i believe that you will know our products betterafter the visit.

的确如此,我相信参观完之后你会对我们的产品更加了解.

商务英语情景对话

商务英语情景对话 A: seller B: buyer A: Hello, welcome to XX company, I’m the (职位). These are my Colleague , Miss … and Miss …. B: Hi, nice to meet you. I’m the (职位),from XX company,(城市,国家) A: Nice to see you, too. Here is our catalogue for your reference. Is there anything particular you’re interested in? B: Well, I’m interested in your golden delicious apple. A: You have a good judgment. Golden delicious apple is famous as its first class quality, rich juice, and sweet sour taste. It’s also produced from Shandong province which has a good reputation of apples. B: well, I’m very impressed .May I have some idea of your price? A: Sure, USD 2000 per ton, CIF Newyork.(

B: Your price for golden delicious apple at USD 2000 per ton is on the high side, I can’t accept it. A: You must be aware that the price of golden delicious apple has been increasing since last year. It is fixed according to the upward trend in the international market price. B: But your price is much higher than the market price .Thailand gives a much lower price. A: The quality of this kind of golden delicious apple is much better. I can quote you on apple of quality and the price will definitely be lower. Our price varies according to the quality. B: What i mean is that your price is higher than of the same quality .It will be hard for us to persuade our clients to accept such a price .And as I known, many suppliers are in fact cutting the price trying to get a large market share. A: But our product can deal with the competition .You can see that we have already got many orders and more are coming. It shows that our product and price are acceptable

商务英语模拟谈判大赛-对话

商务英语模拟谈判 卖方 Sales Administrator销售主管 A Project Manager项目经理 B 买方 Vending Manager售买经理 C Merchandising Manager采购经理 D Wholesale Buyer 批发采购员 E 保险manager of the People’s Insurance Company of China PICC的经理 F (江来) S代表卖方 b代表买方 旁白:Miss A is the Sales Administrator(销售主管) of Japanese CASIO corporation ; Miss B is the Project Manager(项目经理) of Japanese CASIO corporation ; Miss C is the Vending Manager(售买经理) of Chinese Agcy agency ; Miss D is the Merchandising Manager(采购经理) of Chinese Agcy agency;Miss E is Wholesale Buyer(批发采购员) of Chinese Agcy agency. B:We warmly welcome you .Do you had a very restful night ? S: Actually, we feel quite rested. I would like to thank you for your kind invitation to visit your beautiful country. B: We’ve been looking forward to your visit. We are waiting for your reply about the suggestion of the CASIO’s (卡西欧) sole agency in China. S: To tell you the truth, your proposal surprised us. As you know our annual turnover is more than one million. so it is difficult for us to believe you can play the role of the CASIO’s (卡西欧) sole agency in China. B: As we know , In China your main markets are big cities such as, Shanghai, Beijing, Guangzhou and so on. About 60% turnover were sold in these big cities last year. We have extensive channel-0f-distribution, specifically covering these big cities. So As a selling agent we can take good care of your export business. S: Yes, I think so. but your sales are not more than 400,000. how can you explain it for us. B:I understand you are selling the same products to some other Chinese importers. this tends to complicate my business. as you know, I am experienced in the business of slippers and enjoy a good business relationship with all the leading whole-

商务英语经常使用术语

商务英语常用术语 airway bill/(A/B) 空运提单 abstract of title 产权说明书,产权证据摘要acceptance bank 承兑银行 acceptance credit 承兑信贷 accident insurance 意外险,事故保险 account paid 已付款,帐款已付 account payable 应付帐款 account sales(A/S) 承兑帐,寄信销售清单 account transfer memo 转帐通知单 accounting firm 会计事务所 actual market 现货交易 adaption of budget 核定预算 advance freight 预付运费 advance payment 预付货款 affilianted company 联营公司,附属公司 against all risks (A.A.R) 保一切险 allotment advice 拨款通知 arbitrated par 股票交易比例定价,股票票面公断定价arrival notice 到货通知,抵港通知 bank check 银行支票 bank draft 银行汇票 bank reference 银行征信,银行资信证明书 bearer check 无记名支票 bearer share (stock) 无记名股票 bilateral trade 双边贸易 bill broker 票据经纪人,证券经纪人 bill of exchange 汇票 bill of lading 提单,提货单 blue chip 热门股票 board of directors 董事会, board of directors 理事会 bonded area 保税区 bottom price 最低价格 business forecasting 商情预测 buying rate 买入汇率 capital turnover 资本周转 cargo marking 货物标志 cash against documents 凭单付现 cash with order 定货付现 certificate of origin 原产地证书 civil debt 民事债务 clean bill 光票

接待外国客户常用的商务英语

1.Excuse me. Are you Susan Davis from Western Electronics? 对不起,你是来自西方电子公司的苏姗·戴卫斯吗? 2.Yes, I am. And you must be Mr. Takeshita. 是的,我就是,你一定是竹下先生吧。 3.Pardon me. Are you Ralph Meyers from National Fixtures? 对不起,请问你是从国家装置公司来的雷夫·梅耶史先生吗? 4.I"m Dennis. I am here to meet you today. 我是丹尼斯,今天我到这里来接你。 5.I"m Donald. We met the last time you visited Taiwan. 我是唐纳德,上次你来台湾时我们见过面。 6.I"m Edwin. I"ll show you to your hotel. 我是爱德温,我带你去旅馆。 7.How was your flight? Was it comfortable? 你坐的班机怎么样?还舒服吗? 8.It was quite good. But it was awfully long. 班机很好,就是时间太长了。 9.Did you have a good flight? 你旅途愉快吗? 10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好,我们起飞延误了,还遭遇了恶劣的气候。 11.How was your flight? 你的航班怎样? 12.Did you get any sleep on the plane? 你在飞机上睡觉了吗? 13.Mr. Wagner, do you have a hotel reservation? 华格纳先生,你预订过旅馆吗? 14.No, I don"t. Will it be a problem? 不,我没有,会有困难吗? 15.I don"t think so. I know several convenient hotels. Let me make some calls. 我认为没有,我知道有几家便利旅馆,让我打几个电话。

商务英语场景对话

商务英语场景对话 Ms. Anna ,Jack(Dialogue 1),Merry ,Jack(Dialogue2),Shelley ,Ms.Vivian,Mr.Jackson. Dialogue 1 Ms. Anna:Hello,this is Batina Fation Company,Kelley Anna speaking. Jack:Hello,this is jack from James Trading Company.May I speak to Ms.Shelley. Ms. Anna:Oh,I am afraid she is not here now.She has went to Shanghai on business yesterday. Jack:Oh,it is a pity,When will she come back? Ms. Anna:Maybe tomorrow.Would you like to leave a message to her? Jack:Ok,Iam Jack Robin, J a c k R o b I n,from James Trading Company.Our company wants to promote two monthly sportswears to your Company.Including men’s and women’s clothes.I’d like to talk with Ms.Sheylley face to face. Ms. Anna:Ok. Jack Robin, from James Trading Company.I will pass on your message to Ms Shelley. Jack:Great,it’s very kind of you,I will keep waiting for the response.Goodbye Mr. Smith. Ms. Anna:Goodbye!

商务英语之如何用英语进行前台接待

Rose 就是Modern Office Ltd。公司的前台,现在我们来看看她是怎样接待来访客人的吧。 Dialogue 1 Mr. Hussein 与Rose 所在公司的销售经理Mr. Shelli 预约在11:30会面,看Rose 怎样接待如约前来的Mr. Hussein。 ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? ROSE: Yes it is。 MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please? MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company。 ROSE: Let me see...Ah yes, Mr. Hussein. Please take a seat, Mr. Hussein. I'll tell the Manager's Secretary you are here。 (DIALS) MARIA: Mr. Shelli's Office。 ROSE: Hello Maria, this is Reception. Mr. Omar Hussein is here. He has an appointment with Mr. Shelli at 11:30. MARIA: Mr. Omar Hussein? ROSE: Yes, he's from the Gulf Trading Company。 MARIA: Oh, yes, that's right. I'll come and fetch him now。 ROSE: Thanks. (REPLACES PHONE) Mr. Shelli's secretary is coming down now。 MR HUSSEIN: Thank you。 MARIA: Mr. Hussein? MR HUSSEIN: Yes, that's right。 MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office。Basic Expressions 1. This is Dajiang Food Store. How may I help you? 这里是大江食品店。请问我怎样能帮到你呢? 2. Could you put me through to the toy department? 请帮我接玩具部好吗? 3. I’d like to order 3 cases of beer. 我打算订购三箱啤酒。 4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900. 我叫托尼·史密斯,住上海宾馆2107房间,我的电话号码是6567-8900。 5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is inclu ded. 您订的书请汇款一千五百元过来,邮资包括在内。 6. Hold on a moment please. 请稍等。 7. I’ll see if she is in. 我去看看她有没有在。 8. I am afraid she is out at the moment.

商务英语情景对话

新产品推荐 林先生:These are our new models. 这些是我们的新产品. 李小姐: What are their strong points? 有什么优点? 林先生: There's a lot to be said for them. In the first place.they are more durable than any similar ones on the market. 优点很多.首先.它们比市场上任何类似产品更耐用. 李小姐: Why does it take longer to wear out than the others? 为什么它比其他产品耐用呢? 林先生: The yarn is carefully selected for quality and woven very tightly in this fabric. 这纱的质量是经过精心挑选的.而且质地织得很紧密. 李小姐: Can you leave these samples with us? 可以把样品留下来吗? 林先生: How long do you want to keep them? 你要留多久? 李小姐: About three days. 大约三天. 林先生:

That's all right 好吧 In the telephone Daisy: Is Tom there? Tom 在吗? Gates: He’s not here right now. 他现在不在这里 Daisy: Do you know when he will be back? 你知道他什么时候会回来吗? Gates: He should be back in 20 minutes. 他应该二十分钟内会回来。 Daisy: Can I leave a message? 我可以留个话? Gates: Yes. Go ahead, please. 可以, 请继续。 Daisy: When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?

商务英语对话

P1 Bliss:Excuse me. Are you Mr.Li from Alibaba? Lijun:Yes,i am.Are you Bliss,secretary of tecent.It is happy to meet you. Bliss:Here is my name car d. Lijun:Pleased to meet you.This is my name card. Bliss:Welcome to Dongguan.Do you have some time tomorrow? Lijun:Yes, I do.Whats up? Bliss:Do you want to having dinner with us? Our company has arranged a dinner for you. Lijun:That will be fine with me. Bliss:Do you want to try some rice wine? Lijun:Yes,I really want to try. Bliss:OK.I will pick you up tomorrow night. Lijun:Thank you for your trouble. P2 Sightseeing Betty Green:Hello,is this Holiday Inn? Hotel receptionist:Yes,may I help you? Betty Green:Yes. I need a room for three days from August 3rd to 5th. Do you have any rooms? Hotel receptionist:Yes,we have. How do I address you? Betty Green:Betty Green. Hotel receptionist:OK.What kind of room would you like? Betty Green: A business single room will be fine. Hotel receptionist:Do you have any other needs? Betty Green:I want to a room to be equipped with laundry./?l??ndri/ longzhui Hotel receptionist:OK. Anything else? Betty Green:No, that's all.Thank you. Hotel receptionist:Looking forward to your arrival. P3 订展位

外贸商务英语词汇大全

【外贸必备】外贸术语中英对照 在国际贸易过程中,我们会遇到很多相关行业术语,英文不太好的小伙伴们总是傻傻搞不清,今天我帮大家整理了一些外贸术语中英文介绍,英文不好也不用怕了。美国海关申报费 AMS fee 海运燃油附加费 BAF Bunker Adjustment Fee 并单费combinaton bill of lading fee 出口报关费export customs declaration fee 订舱费booking fee 包干费all in charges 保险费insurance premium 保证金deposit 仓储超期费warehouse overdue fee 仓储费warehouse storage fee 产地证certificate of original 卡车费frucking fee 冲港费special wharf charge

出口操作费export handing charges 重签费reseal fee 拆箱费devanning fee 查验费customs inspection fee 操作费handing charges 超重费over weight charges 堆存费overtime strage charges 目的港手续费destination delivery charges 代垫费用other charges 电放费surrender charges 到付佣金collect commission 地面服务费ground agent service fee 文件费document fee 待时费waiting fee 倒箱费exchange container fee 附加费additional charges

商务英语接待对话

A: Hello, are you Mr. Ford the president of Thailand International Trade Co., LTD? B: Yes, I am. A: Hello, I’m the sales manager of ABC Trade Co, my name is Daniel(自己想一个英文名字), I'm glad to see you, Welcome to ShangHai, How ‘s your plane journey ? B: Thank you, I feel tired because of the six-hours flights. A: Oh, yes, our company have already booked a room for you , We could arrive at the hotel 10 minutes later. B: OK. (10 minutes to the Galaxy Hotel) A: Mr. Ford, your room is number 35112 on the 8th floor, this is the key to the room, I will send you to go, you could take a Shower first, then l prepare dinner for you , OK? B: Well, thank you. A: I ‘ll pick you up to eat breakfast at 8:30 tomorrow morning, then I ‘ll take you to visit our company. B: OK. A: see you tomorrow. B: see you . (The next morning) A: Good morning, Mr. Ford. B: Good morning, Daniel. A: Mr. Ford, Do you like sandwich ? B: ah. A: Ok , Shall we go to the restaurant to eat breakfast first, Then go to visit the company together . B: Ok. (30 minutes later, came to the company at the gate) A: This is our company, our company was founded in 1998, Mainly in sales Southeast

商务英语情景对话100主题-真正完整版

商务英语情景对话100主题-真正完整版

Day today Office日常事务 1 Faxes传真 2 Telephone Calls电话 3 Making Telephone Appointments电话预约 4 Memos备忘录 5 Business Correspondence商业信函 6 Placing an Order下订单 Office Talk办公室谈话 7 Coworkers同事 8 Bosses老板 9 Brainstorming集体讨论 10 Commuting乘公交车上下班 11 The Working Lunch工作午餐 Business Trip商务旅行 12 International Business Travel国际商务旅行 13 Dressing for Business商务着装 14 Hotel Situations旅馆情景 15 Negotiating the Subway乘地铁 Client Reception接待客户 16 Receiving Clients接待客户 17 Entertaining Clients招待客户

18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂 Business Communization商务交流 20 Personal Introductions个人介绍 21 Small Talks聊天 22 Delivering Bad News传达坏消息 23 Polite Questions礼貌提问 24 Farewells道别 Negotiation谈判 25 Clarifying the Stakes说明利害关系 26 Making Concessions做出让步 27 Discussing the Bottom Line讨论底线 28 Accepting and Confirming接受和确认 29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手 Company Organization公司结构 30 CEO执行总裁 31 Stockholders股东 32 Board of Directors董事会 33 Managerial Staff管理人员 34 Labor Staff普通员工 Meetings and Interviews会议和面谈

商务英语电话对话business english for phone call

商务英语对话:与老外打电话完整对话(一) A: Stone Corp. Hi, Mary speaking. 隐四通公司, 您好,我是Mary。 B: Hello, I’d like to speak to Mr. Hunter, please. 你好,我想找Hunter先生。 A: May I ask who is calling, please? 请问您是哪位? B: My name is Herbert Wood of IBM Computer Company. 我是IBM电脑公司的Herbert Wood. A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 谢谢,Wood先生,请稍等。(打内线电话)Hunter先生,IBM电脑公司的Wood先生找您。 C: Can you find out what he wants? 你可以问他有什么事吗? A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about. 好的,Hunter先生。(对来电者说)对不起Wood先生,让您久等了。Hunter先生现在非常忙,他想知道你有什么事对他说。 B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的,我想买一些计算机软件,另外再谈一谈开发一些其它的软件。我不知道他是否有兴趣。 A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software. 我明白了,非常感谢,Wood先生。请你等一下好吗?(打内线电话)Hunter先生,Wood 先生想买一些计算机软件。 C: I see. Put him on line two.好的,请转到2号线。 A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter. 好的,Hunter先生。(对来电者)Wood先生,不好意思让你久等了,我把你的电话接给Hunter先生。 A: Good afternoon, Sales Department. May I help you? 下午好,销售部,我能帮你什么忙吗? B: Could I speak to Mr. Bush, please? 可以和Bush先生说话吗? A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。请问我得告诉他谁打来的? B: John Smith. A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you? 请别挂机,Bush先生正在和总经理开会,我可以帮你忙吗? B: Well, I want to discuss with him the new contract we signed last week. 好的,我想跟他

日常接待用语-商务英语

1.(1)询问访客身份:May I have your name, please?请问您贵姓? What company are you from?您是哪个公司的? Could you tell me what company you are representing?能告诉我您代表什么公司吗? (2)如果碰到了老朋友可以说:What brings you here?是什么风把你吹来了? (3)询问是否预约,来访目的Do you have an appointment?约好了吗? Would you give me your business card?请给我您的名片好吗? And can I ask what you wish to see him about?我能问一下您要见他有何事吗? (4)让客人稍候片刻:I'll see if he is available.请让我看看上司是否方便。 Would you please have a seat and wait for a few moments.请您坐下稍等片刻。 (5)给客人倒茶,礼貌待客:Would you like coffee or tea? How do you like your coffee?你要咖啡还是茶?要什么样的咖啡?(是否加奶或糖) (6)带客人去见经理:Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.请坐,琼斯先生和史密斯先生几分钟后就到。 Mr. Chen is expecting you. I'll tell him that you're here.陈先生正在等你。我去告诉他你已到。Would you come this way, please?请随我这边来。 (7) 婉言拒绝客人来访: Mr. Chen is occupied at the moment and wants to know if your business is urgent.陈先生正忙着,请问您的事情很紧急吗?He may want to get in touch with you in the future. Would you leave your card?他想以后再和你联系。请留下你的名片好吗? (8)一定要为自己争取机会:I'll take just a few minutes of his time.我只要占用他几分钟的时间。 I'd prefer to explain that to him directly.我想我最好还是我领你去,以免你迷路。 2.接待:在上一次,你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了: (1)安排各种活动:The tea party begins at 7 o'clock.茶话会在7点开始。 How's the party, Mr. Taylor?晚会如何,TAYLOR先生? The ceremony will commence as soon as the minister arrives.庆祝会等部长一来就开始。 Our General Manager can't be here today, so I'm speaking on his behalf.我们的总经理今天不能到会,因此由我代表他讲话。 We are going to show you the town while you're here.你在此逗留期间我们将陪你在城里游览一番。 Do you have any place in mind you wanted to go in our town?本城有什么地方你想去看看? What would you like to do this morning?There is nothing scheduled before lunch.上午你想干什么?中饭前日程表上没有活动安排。 Is there anything planned for tonight?今晚有什么安排? Have you anything in mind you'd like to do?你是不是已有打算。 We'll visit a school in the afternoon as you proposed.按你的提议,下午我们去参观一所学校。 I think it'd be better for me to take you there so that you won't

商务英语情景对话订酒店房间

Booking Hotel Rooms (Tina and Minnie arrive at Garden Hotel. Minnie i s now asking something in the reception desk.) Receptionist:Good afternoon. Welcome to Garden Hotel. Can I help you, madam? Minnie:Well, I’m Minnie from ABC Company. I’d like to check in, please. Receptionist: All right. Do you have a reservation with us, madam? Minnie: Sorry, I didn’t book any room before. I would like to know which standard room do you have ? Receptionist: Wait a moment, please. We have standard double room, and standard single room. What kind of room do you need? Minnie: W hat’s the price for standard single room? Receptionist: oh,sir. The price for standard single room is 200 Yuan。 Minnie: OK. I’d like to check in a standard single room. Receptionist: All right. How many days are you planning to stay? Minnie: I want to stay here for 3 days. Receptionist: Wait a moment, please. Madam,please show your passport or ID card. Minnie: Here you are. Receptionist: Wait a moment ,please. Could you please fill in the registration card? Minnie: Sure. Here it is. Is it all right? Receptionist: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. The check-out time is . of forth day later。 Minnie: Thank you. Receptionist: Y ou’re welcome. Good luck。

(整理)商务英语谈判对话900句.

英语谈判对话900句,商务洽谈英语对话,签订外贸合同英语对话 --- Such data is confidential. 这样的资料为机密资料。 --- I am not sure such data does exist. 我不确定是否有这样的资料存在。 --- It would depend on what is on the list. 这要看列表内容。 --- We need them urgently. 我们急需这些资料。 --- All right. I will send the information on a piecemeal basis as we acquire it. 好。我们收齐之后会立即寄给你。 --- I'd like to introduce you to our company. Is there anything in particular you'd lik e to know? 我将向你介绍我们的公司,你有什么特别想知道的吗? --- I'd like to know some information about the current investment environment in y our country? 我想了解一下贵国的投资环境。 --- I'd like to know something about your foreign trade policy. 我非常想了解有关贵国对外贸易的政策。 --- It is said that a new policy is being put into practice in your foreign trade. 据说你们正在实施一种新的对外贸易政策。 --- Our foreign trade policy has always been based on equality and mutual benefit and exchange of needed goods. 我们的对外贸易政策一向是以平等互利、互通有无为基础的。 --- We have adopted much more flexible methods in our dealings.

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