商务英语函电例文

建立贸易关系

Dear Sirs,

We have your name and address from the Commercial Counsellor’s office of the Chinese Embassy in Ghana. We wish to inform you that we specialize in both industrial and pharmaceutical chemicals, and shall be pleased to enter into trade relations with you.

To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.

Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by the Shanghai Commodity Inspection Bureau prior to shipment. Necessary certificates in regard to the quality and quantity of the shipment will, of course, be provided.

We look forward to your early reply with much interest.

建立贸易关系回函

Dear Sirs,

With reference to your letter of December 2, 19…we are glad to learn that you wish to enter into trade relations with this corporation in the line of canned goods.

In compliance with your request, we are sending you by air a catalogue together with a range of pamphlets for your reference.

If any of the items listed in the catalogue meets your interest, please let us have your specific enquiry, and our quotation will be forwarded without delay.

In the meantime, you are requested to furnish us with the name of your bank prior to the conclusion of the first transaction between us.

Yours sincerely

查询财务状况

Dear Sirs

We would like you to obtain for us information about financial and credit status of a firm in Hong Kong. The name of the firm is Oriental Audio & Video Equipment, 12/F Wheelock House, 5 Pedder Street, Central Hong Kong.

As our trade with them will involve the amount of US$ 10,000 initially, we would like to know if this credit is justified. The reference they have given us is Standard Chartered Bank, Hong Kong. Would you please approach the said bank for all possible information we require?

We are most grateful for your help in this matter.

Yours faithfully

We have received a letter from he Auto Engineering Co., Ltd. in Nigeria, expressing their desire to enter into business relations with us on condition that we allow them a standing credit of USD 5,000 to start business. As stated in their letter, their reference is the National Bank of Nigeria, Ibadan.

It is our principle to have more connections abroad; however, for safety’sake, we should like to know the financial and credit standing of the above-mentioned company, especially because they have requested us for a standing credit, which we seldom grant to new customers.

We should be very pleased if you would assist us in this respect, and we can assure you that any information you may give us will be treated in absolute confidence.

回复财务查询

We have received from the National Bank of Nigeria the information you asked for in your letter of April 4.

The Auto Engineering Co., Ltd. you mentioned is a private company run as a family concern by three brothers and was founded 15 years ago. It enjoys good reputation. As far as our information goes it is punctually meeting its commitments and a credit in the sum you mention would seem to be safe.

This information is confidential and is given without any responsibility on our part.

询价

Dear Sirs

Messrs. Brown & Clark of this city inform us that you are exporters of all cotton bed-sheets and pillowcases. We would like you to send us details of your various ranges, including sizes, colors and prices, and also samples of the different qualities of material used.

We are large dealers in textiles and believe there is a promising market in our area for moderately priced goods of the kind mentioned.

When replying, please state your terms of payment and discount you would allow on purchases of quantities of not less than 100 dozen of individual items. Prices quoted should include insurance and freight to Liverpool.

询价回复

Dear Sir

We are very pleased to receive your enquiry of 15th January and enclose our illustrated catalogue and price list giving the details you ask for. Also by separate post we are sending you some samples and feel confident that when you have examined them you will agree that the goods are both excellent in quality and reasonable in price.

On regular purchase in quantities of not less than 100 dozen of individual items we would allow you a discount of 2%. Payment is to be made by irrevocable L/C at sight.

Because of their softness and durability, our all cotton bed-sheets and pillowcases are rapidly becoming popular and after studying our prices you will learn that we are finding it difficult to meet the demand. But if you place your order not later than the end of this month, we would ensure prompt shipment.

We invite your attention to our other products such as table-cloth and table napkins, details of which you will find in the catalogue, and look forward to receiving your first order.

报盘

Dear Sirs,

Thank you for your letter of 15th June. We are glad to learn of the enquiries you have had from your customers for our raincoats. Our “D. D”range is particularly suitable for warm climates, and during the past years we have supplied this range to dealer in several tropical countries. From many of them we have already repeat orders, in some cases more than one. This range is popular not only because it is light in weight, but also because the material used has been specially treated to prevent excessive condensation on the inside surface.

For the quantities you mention we are pleased to quote as follows:

“D. D.”Raincoats

100 men’s medium @ USD 13.00 each USD1,300.00

100 men’s small USD 12.75 each 1,275.00

100 women’s medium USD 12.50 each 1,250.00

100 women’s small USD 12.25 each 1,225.00

Net C. I. F. Kuwait USD 5,050.00

Terms: By L/C at sight.

Shipment: Within 3—4 weeks of receiving the L/C.

This quotation is subject to our final confirmation.

We feel you may be interested in some of our other products and enclose some descriptive booklets and a supply of sales literature for use with your customers.

We look forward to receiving your order.

还盘

Thank you for your letter of June 25 offering us your “D.D.”brand raincoats.

To be candid with you, we like your raincoats, but your prices appear to be on the high side as compared with those of

other makers. It is understood that to accept the price you quoted would leave us little or no margin of profit on our sales. As you know Kuwait is a developing country; its principle demand is for articles in the medium price range.

We appreciate your prompt response to our enquiry and would like to take this opportunity to conclude some transactions with you. We would, therefore, suggest that you make some allowance, say 10% on your quoted price so as to enable us to introduce your products to our customers. If, however, you cannot do so, then we shall have no alternative but to leave the business as it is.

For your information, some parcels from Hongkong have been sold here at a much lower price. We hope you will consider our counter-offer favorably and let us have your acceptance by telex. It may interest you to know that once you have opened up a market here, you would have every advantage of developing a beneficial trade in the Gulf.

支付条款

We refer to our letter of enquiry dated the 5th October. We have received your Proforma Invoice No. 03688 and now wish to place an initial order for 1,500 types Type No. EM 127DN. The order number is 7305.

We have instructed our bank, the General Commercial Bank of Venezuela to open an irrevocable documentary letter of credit in your favour. The amount is ￡1,275.00. This credit will be confirmed soon by our bank’s correspondent in London. You are authorized to draw a 60 days draft on our bank against this credit for the amount of your invoice. Your draft must be accompanied by a complete set of shipping documents, consisting of:

A full set of clean shipped Bill of Lading

Commercial Invoice 5 copies

The Insurance Certificate 2 copies

Our bank will accept your 60 days’draft on them for the amount of your invoice value including the cost of freight and insurance, as agreed. You bill will therefore be at 60 d/s for full CIF invoice value. The credit is valid until the 12th February.

Dear Sirs,

We have your name and address from the website（https://www.sodocs.net/doc/5d4219214.html,）. We wish to inform you that we specialize in Real estate development , and shall be pleased to enter into trade relations with you.

To give you a general idea of our products, we enclose a complete set of leaflets showing various products being handled by this corporation with detailed specifications and means of packing. Quotations and samples will be sent upon receipt of your specific enquiries.

Business between us will be concluded on the basis of shipping quality and weight while testing and inspection will be made by the Shanghai Commodity Inspection Bureau prior to shipment. Necessary certificates in regard to the quality and quantity of the shipment will, of course, be provided.

We look forward to your early reply with much interest.

商务英语函电 参考答案

Reference Keys Unit 2 Establishing Business Relations 学学练练 I. 1. d 2. c 3. a 4. b 5. h 6. f 7. e 8. g II. 1.供你方参考 2. 期望，盼望 3. 供应中 4. in the hope of/that 5. establish business relations 6. fall within the scope of III. 1. desirous to 2. in the line of 3.give you a general idea 4. covering 5. in the market 6.refer to 7.be informed IV. 1. appreciate 2. in, for 3.upon 4. to 5. informed 6. with 7.enclosed 8. in 9. desire 10. for 实操练习 I. 1.Through the courtesy of ABC company, we have your name and address. 2. We would like to inform you that we could supply various types of men’s leather shoes. 3. We have established business relations with more than 50 countries in the world, on the basis of equality, mutual benefit and exchange of needed goods。 4. Specializing in the export of Chinese bicycles, we express our desire to trade with you in this line. 5. In order to promote business between us, we shall airmail you some samples for your reference. 6. We enclose a copy of catalog and a sampl e and are sure that you will be satisfied

商务英语函电1-9课翻译及答案

Lesson 1 Importer’s Self-introduction 译文 信件一进口商自我介绍 麦克唐那和伊万有限公司 美国纽约劳顿大街58号 福建鞋业进出口公司 中国福建福州保定大街45号 送交：销售部吴刚先生 敬启者: 我们从伏特威廉公司得知贵司商号与地址，特此来函，希望能同贵司发展商务关系。 多年来，本公司经营休闲鞋类进口生意，目前想扩展业务范围。请惠寄商品目录与报价单。 如贵司产品价格有竞争力，本公司必定向你方试订。 恭候回音。 麦克唐那和伊万有限公司 （签名） 麦克. 伊万 经理 谨上 2010年4月20日 信件二回信 福建鞋业进出口公司 中国福建福州保定大街45号 麦克唐那和伊万有限公司 美国纽约劳顿大街58号 敬启者: 感谢贵公司四月二十日的来函，我们非常渴望与贵公司建立商务关系。 我们鞋厂致力于设计和生产各种传统和时尚男女鞋产品。我们已开发和上市了室内拖鞋，棉拖鞋，新款刺绣拖鞋；童鞋和棉鞋。可以满足国内外不同市场需求。 谨遵要求另函奉上最新的出口商品目录及报价单，涵括目前可供的出口商品。 如你方对任何一款感兴趣，请让我方知道。期盼你方具体询盘。 福建鞋业进出口公司 （签名） 吴刚 经理 谨上 2010年5月10日 习题答案 I. Basic Training Translate the following expressions into Chinese. 报价一流的进口商

出口产品范围定单 广泛的联系具体询盘 最新目录有竞争力的价格 Choose the best answer. 1) b 2) b 3) c 4) a 5) d 6) b 7) c 8) c 9) b II. Improving Training Translate the following sentence into English. 1) We would like to introduce our business range. 2) We obtained your name and address from Mr. Smith, who have done business with us for many years. 3) We shall appreciate it if you could tell us the goods you are interested in. 4) We have received many enquiries from abroad. 5)They used to import machines from UK, but now they would like to establish business relations with us. 6) We are the leading importer of electronic products in Lagos. 7) If your price is competitive, we would like to place with you an order for 500 electric bicycles. III. Letter-writing Practice 1. Finish the following letter by translating the expressions given. 1) obtained your name and address 2) establish business relations /enter into business relations 3) leading importers 4) We appreciate your catalogue and quotations. 5) If your prices are competitive 2. Write a letter Dear sirs, We are one of the leading importers of electric goods in this city and shall be pleased to establish business relations with your firm. At present we are interested in your electric fans, details according to our Enquiry Note No. 1345 enclosed, and shall be glad to receive your lowest quotation as soon as possible. We would like to mention that if your price is attractive and delivery date acceptable, we shall place an order with you immediately. Your early reply will be highly appreciated. Yours faithfully, Lesson 2 Exporter’s Self-introduction 译文 信件一出口商来信 敬启者: 承蒙东京工商会的介绍,我们获悉你方是贵国最大的纺织品进口商之一。由于此货属于我们的经营范围, 特写信给你方希望建立业务关系。 我们专营中国纺织品出口, 产品包括女士, 男式, 儿童和青年的针织衫以及运动服和牛仔裤, 我们还设计和生产用于纺织品生产的设备和机器。我们的产品品质优良价格合理。 为使你方了解我们的经营业务, 随函附上出口清单一份, 包括目前可以供应的主要商品。如你方对任何一款感兴趣,请与我们联系。

商务英语函电复习题

《外贸函电写作》复习题I: Key terms : 1. credit standing 资信情况 2.counter-signature 会签 3. commercial Invoice 商业发票 4. confined L/C 保兑信用证 5. effect shipment 实行装运 6. confirming bank 保兑行 7. accepting bank 承兑行 8. issuing bank 开立行 9. discount 折扣 10. commission 佣金 11. under separate cover 另函寄出 12. remittance 汇付 13. premium 保险费 14. irrevocable L/C 不可撤销的信用证 15. deposit 定金16. collection 托收 17. terms of payment 支付方式 18. insurance Policy 保险单 19.Sales Confirmation 销售确认书 20. clean B/L 提单 21. firm offer 实盘 22.shipping documents 运输单据 23. amend the L/C 修改信用证 24. extend the L/C 展延信用证 25. exporter 出口商 26. importer 进口商 27.on Board B/L 已装船提单 28.More or Less Clause 溢短装条款 29. documentary bill 跟单汇票 30.time draft 远期汇票 II: Multiple choice: 1. We have lodged a claim______ ABC & Co._______ the quality of the goods shipped_______ S.S “ Peace”. A. against; for; by B. with; for; under C. on; against; as per D. to; for; per 2. It is important that your client______ the relevant L/C not later than April 12,1999. A, must open B. has to open C. open D. opens 3. We hope that the relevant L/C_____ as early as possible. A. establish B. will be established C. established D. establishing 4.We have made______ clear that the goods should be packed in cartons. A. it B. them C. this D. Which 5.We sincerely hope the goods under your Order No.245 will reach you_______. A. in good conditions B. in the good conditions C. in a condition D. in good condition 6.We are sorry to hear that the goods you received are not_______ the quality expected. A. but B. only C. of D. for 7.We shall remit to you an amount of $ 200 in_____ for the loss you suffered. A. reply B. compensation C. return D. interest 8. ____ you____ send us samples of your own products? A. Do...wish to B. Will...like to C. Do...hope to D. Would...please 9. Please don’t hesitate to write to us any proposals______ marketing chestnut. A. to concern B. concerning C. concerned D. concern 10. We wish to _______ as an agent the goods you are exporting now, because we are

商务英语函电课后答案

Dear Sirs, We obtain your name and address from the internet, and we are writing you in the hope of establishing direct business relations with you. We’re one of the importers of Beddings with years’of experience in this line. At present, we’ll be pleased to get the samples for your bed-sheets. Thank you for your cooperation. Yours sincerely, \\ 2 Dear Sirs, Your company has been introduced to us by FMC Company, Sydney, Australia, who has informend us that you are interested in electric goods . As we have been in this line for years, we are writing you in the hope of establishing business relations with you. In order to give you a rough idea of our products available for export at present, we are sending you under separate cover the latest catalogues. Looking forward to your early reply. Yours faithfully Dear Sirs, We learn from the internet that you are in urgent need of a large quantity of Children’s Sport Shoes. We’re writing you in the hope of entering into long-term business relations with you. We have been handling the export of various kinds of textiles and shoes for many years, and our products are very popular in the American and European markets for their good quality and reasonable prices. We also have kept close connections with the local shoe manufacturers, and can ensure the steady source and quality. In order to give you a rough idea of our products, we are sending you our latest catalogues and price lists for Children’s Sport Shoes for your reference. If you are interested in any of the items, please let us know. We await your early reply. Yours faithfully,

商务英语技能竞赛规程

2010年岳阳市中等职业学校技能大赛 商务英语技能竞赛规程 一、竞赛项目 1.听力测试 2.翻译与商务英语函电写作 3.口语测试 4.主题演讲 二、竞赛内容及要求 1.听力测试：现场播放听力材料（一段简单对话、一段复杂对话和一段文章，题目形式为选择题和填空题），参赛者根据所听内容回答问题，一共20道题目，总分40分。 2. 翻译与商务英语函电写作： ⑴翻译部分包括五道英译汉题目和五道汉译英题目，每题3分，总分30分。 ⑵学生根据评委要求现场写作一篇商务英语函电，函电体裁限制 在个人简历、介绍信、申请信、投诉信之内。此部分分值为 30分。 3.口语测试：测试内容包括朗读单词、句子和文章以及图片描述。参赛者现场从预先准备的五套试题中随即抽取一套试题进行测试。 4.主题演讲：参赛者从下列主题中选择一个进行现场脱稿演讲，字数在350-400之间。 ⑴Mother’s love ⑵The Earth,the only Home for Human beings ⑶My dream

三、竞赛用时 1.笔试部分： 听力测试：40 分钟 翻译与商务英语函电写作：60分钟 2.口试部分： 口语测试：15分钟 主题演讲：10分钟 四、赛场设备和器材 赛前另有技术文件公布。 五、竞赛纪律 1.选手必须在规定时间报名完毕，并按时进入各赛区候赛，逾时报道将被取消参赛资格。 2.选手在候赛区待赛和竞赛期间，必须按工作人员指引的位置就座或在指定侯赛室等候。选手不得交头接耳、不可携带手机等通讯工具进入候赛区，不能透露或暗示所在学校和姓名，也不能将竞赛内容泄露和转告他人。 3.选手在比赛过程中，学校领队、指导教师不得与其联系或指导，离开会场或候赛室时，要由工作人员陪同。 4.选手在每一环节比赛过程中均会得到时间提示，超时选手将被中止比赛，并根据评分标准扣分。 5.参赛选手无须要求临时修改演讲稿内容。若参赛选手现场主题演讲内容与预报名演讲内容有变化，评委打分以现场演讲内容为准。 六、评判与计分 1.评判 选手总成绩竞赛由听力测试、翻译与商务英语函电写作、口语测试和主题演讲四部分组成。

商务英语函电 王维平 Chapter 8参考译文及课后答案

Chapter 8 Learning Aims 学完本章，学生应能： 1．识别装船指示和装船通知； 2．熟悉一些模具产品名称； 3．掌握装运方面信件的结构以及相关术语和表达方式； 4．学会案例分析，并撰写与装运相关的信函。 Background Information 在国际贸易中，在装运前，买方通常把他们的装运需求发送给卖方，告知他们包装和标志，运输方式等，此为装运指示。 卖方在装运货物后应立即向买方发送装船通知，告知他们装运情况。装船通知通常包含以下内容： （1）预计出发时间；预计到达时间 （2）装船货物 （3）船名 （4）集装箱号 （5）铅封号 （6）所附单证 装运当事人有三方，即货主，承运人和收货人。 提单可被看作为货物收据、运输合同证明和物权凭证。 Letter 1

李友

Letter 2 Letter 3 Letter 4

Letter 5 Letter 6

Exercises I．Fill in the following blanks. 1. importance; urgent; advance; co-operation 2. circumstances; compelled; an alternative/alternatives; 3. extended; expired 4. pleasure; informing 5. in duplicate II．Translate the following sentences into Chinese. 1．我们很高兴在此通知，贵方所订的车灯模具已由“魅力”号货轮发出，将于5月15号抵达宁波。 2．我们很奇怪至今尚未收到于8月1号所订的螺钉，我方客户要求予以解释，因为他们急需此批货物。 3．由于交货长期延误，给我们带来不便。我们要求立即发货，否则，我们将不得不按合同规定取消订单。 4．请尽快安排装运我方所订的货物。 5．这艘货船将于7月20号左右驶往上海。 III．Translate the following sentences into English. 1. Upon receipt of the L/C, please effect shipment of the goods booked by us as soon as possible. 2. We are informed by ABC shipping company that S.S. “Beauty” is due to sail from your city to our port on or about 6th this month. 3. We are very much obliged for your kind cooperation. 4. We hope that these goods will reach you in time and turn out to your entire satisfaction. 5. We are in urgent need of the goods and have to request you to ship them without any further delay.

商务英语函电范文

启头句: 1)We have (take) pleasure in informing you that../ We have the pleasure of informing you that../ We are pleased (glad) to inform you that..兹欣告你方.... 16) Refering to your letter of ......we are pleased to .关于你方...月...日来信,我们很高兴... 19) We wish to refer to your letter of ...concerning 现复你方...月...日关于...的来信 20) In compliance with the request in your letter of ... we...按你方...月...日来函要求,我方... 37) We thank you for your letter of https://www.sodocs.net/doc/5d4219214.html,rming us that..我们感激贵方...月...日的来函,惠告... 21) In connection with the question of supplying you with ..., we are pleased to say that...关于向你方供应...的问题,欣告你方... 29) We owe your address to ..我方从...获得你方地址。 36) In replay to your letter of ...concerning...we are glad to be able to /story to have tell you that...兹复贵方...月...日有关...的来函,很高兴/抱歉告知贵方... 41)We must apologize for the delay in replying to your letter of...迟复贵方...月...日函,甚歉! 43)In reply to your letter/inquiry of ... , we wish to inform you that...兹复贵方...月...日函/询盘,我们愿意告诉贵方... 77)As requested/ In accordance with your wishes we are sending you... 按你方的要求,现奉上.. 商业信函常用开头语 3.惠请告知某某事项等 1)Please inform me that (of) ；13)We shall be pleased to have your information regarding (on, as to; about) 6.特回答贵公司某月某日函所叙述有关事项等7)In response to your letter of l0th May, I wish to say that； 10)In reply to your letter of February 8th, I inform you that (of) ； 7.非常遗憾，我们奉告您关于，等。 l)We regret to inform/say/advise you that (of) ； 9.我们对于您某月某日来函的询价，深表谢意等。2)I thank you for your inquiry of the 10th May ； 10.兹函附某某，请查收，等。 1)Enclosed please find ；3)We enclose herewith ；7)We are pleased to enclose herewith 11.遵照某月某日来函指示，等。2)According to the directions contained in yours of the 6th May ； 4)In conformity with (to) your instructions of the l0th ult. 12.关于详情，下次叙述，等。 2)Particulars will be related in the following. 3)I will relate further details in the following. 13. 如下列所记，如附件所述，1)As stated below, 10)As already mentioned,

商务英语写作-商务英语信函范例：教你学写邀请与答复信函

商务英语写作 商务英语信函范例：教你学写邀请与答复信 函 invitation and reply dear mr. / ms, we should like to invite your corporation to attend the 2000 international fair which will be held from august 29 to september 4 at the above address. full details on the fair will be sent in a week. we look forward to hearing from you soon, and hope that you will be able to attend. yours faithfully 尊敬的先生/小姐， 在上述地址，我们想请贵公司参加于八月二十九日到九月四日举办的2000国际商品交易会，关于交易会的详情我们一周内将寄给你。希望不久能收到你的来信，并能来参加。 您诚挚的

肯定答复 dear mr. / ms, thank you for your letter of june 28 inviting our corporation to participate in the 2000 international fair. we are very pleased to accept and will plan to display our electrical appliances as we did in previous years.

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1 学校 班级 考号 姓名__________________________ ◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆装◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆订◆◆◆◆◆◆◆◆◆◆◆◆◆线◆◆◆◆◆◆◆◆◆◆◆◆◆◆◆ 绍兴县财经学校2007学年第一学期期末考试试题 商务英语函电 出卷人：钱晓燕 适用班级：06（11，12，13）班 考试时间：90分钟 满分：100分 考生注意：本试卷共四大题，总分 100 分，考试时间 45 分钟。 19. We regret that we are unable to meet your needs fully on account of there______ heavy demand for the 1．我们不能按你方要求减价4%。 _____________________________________________________________________________________ 2. 鉴于我们之间的长期友好关系，我们可以考虑减价。 _____________________________________________________________________________________ 3. 非常遗憾，你们认为我方价格偏高、不合实际。 _____________________________________________________________________________________ 4. 我们的T 恤衫质量优良，价格合理。 _____________________________________________________________________________________ 5. 关于红茶，很遗憾，我们目前不能供货。 _____________________________________________________________________________________ 6. We do not deny there are signs showing the market is declining. _____________________________________________________________________________________ 7．We hope, therefore, you will reduce your price by 5% to the ruling market level. 三、中英文互译。本题共10题，每题3分，共30分。 一、短语/术语。本题共20小题，每题1分，共20分。 二、单项选择。本题共20小题，每题1分，共20分。

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Dear Sirs, We have obtained your address from the Commercial Counsellor ofyour Embassy in London and are now writing you for theestablishment of business relations. We are very well connected with all the major dealers here oflight industrial products, and feel sure we can sell largequantities of Chinese goods if we get your offers at competitiveprices. As to our standing, we are permitted to mention the Bank ofEngland, London, as a reference. Please let us have all necessary information regarding yourproducts for export. Yours faithfully。 求商务函电还盘函翻译。1.5月21日来信收到，得知贵方对我们的文具很感兴趣，但以为我方4月30日的价格偏高，无法成交。 2. 我们的报价已被贵地其他客户所接受，已有大批成交而且询价单滔滔而至，我方无奈下降报价。 3. 希望贵方从新考虑，早日来传真告知。 counter offer thank you for your e-mail of May 21.we learn that you areinterested in our school tools ,but you cann't accept our higherprice of Api.30. our quotation has been accepted by other clients ,a greet oforders have been bargained and large enquiries are pouring in ourcompany.so we cann't cut down our price. please think better of above,we are looking forward to your earlyfax. 求商务函电翻译 1.潜在的客户the potential customers 2.粗暴搬运rough handling 3.经营范围scope of business 4.中性包装neutral packing 5.样品本samples 6.分批装运partial shipment