商务英语基础上册Unit seven教案

【Title of Lesson】Unit 7 Touring with a Customer

【Text Book】Basic Business English

【Teaching Objects and Demands】

?Knowledge and Ability Objects

1. To let the students know the relative knowledge of travel arrangement.

2. To let the students know some words and phrases about touring with a customer.

3. To train the students’ abilities of listening and speaking.

4. To train the students’ abilities of using English to make simple dialogues about touring with a customer.

?Procedure and Method Objects

1. Through self-study, train students’ abilities of analyzing problems, solving problems and summarizing problems.

2. Through group activities, train students’ team spirit of mutual cooperation and to improve their communication ability.

3. Through the competition, t rain students’ sense of competing and participating actively, stimulate students’ interests in learning, improve their abilities to adapt to change and enhance their thinking abilities.

?Moral and value Objects

1. To enable the students to understand the importance of touring with a customer.

2. To lay the foundation for the future English communication.

【Teaching Key Points】

1. Some words and phrases about touring with a customer.

2. Some sentences about touring with a customer.

【Teaching Difficulties】

How to make students be able to tour with a customer.

【Teaching Aids】

Multi-media computer, some exercise papers; Software: Microsoft PowerPoint

【Teaching Methods】

Interactive teaching (learning--reciting –utilizing), discussion, questions & answers methods with the help of some games and activities.

【Teaching Periods】

180 minutes (4 Lessons)

【Teaching Procedures】

Step 1: Lead-in

1. Through asking the students to make a choice to lead in new lesson.

T (Teacher): In last lesson, we met a foreign customer at the airport. After we conclude the business with the customer, which an arrangement will be better, to book a return ticket for him or make travel arrangements for him?

Ss (Students): Make travel arrangements for him

T: Yes, that’s right. When foreign customers go to a new place to do business, they must be unwilling to miss the chance to visit the famous places. So it’s better to recommend some good places to them when the sellers make an arrangement for them. Through touring with the customers, the business relations and the friendship between two parties will be further and better established. This is also an important way to do business with the others. Then how to do it? Today we will learn about it.

Step 2: Listening and speaking

【Teacher’s words】There are many famous places in Beijing. Do you know...?

Now here is a dialogue between Mr. Hill and Miss Tang. After concluding the business, Miss Tang invites Mr. Hill from the USA to visit the Great Wall. Please listen carefully how Miss Tang tours with a customer.

1. Listening Activity

A. Asking the students to listen to the dialogue carefully and repeat the five sentences together.

B. Listen to the dialogue again and do Task two: Filling the missing words. Then ask two students to say their answers out. One acts as Mr. Hill and another acts as Miss Tang.

C. Divide the class into several groups. Listen to the dialogue last time and discuss the questions in Task three in groups. Each group sends one student to say their answers. Then the teacher checks the students’ answers and shows out the correct answers on PPT.

Aim: Through Listening Activity repeatedly to let Ss be active in thinking and train their abilities of listening and cooperation.

2. Speaking Activity

【Teacher’s words】Now we have learned some words and patterns about how to tour with a customer. Next we will do pair works according to the following situations:

PPT shows the situations and some useful knowledge:

Situation:

Mr. Hanna is invited to visit a company in Dalian. After the business talk, the manager recommends Dalian coast to Mr. Hanna.

The following may be useful:

Have you ever traveled the city?

I suggest…

I can always be your guide.

If you like, I can show you …

I want to take a look at …

What time shall we start?

…

A：Ask the Ss to make a dialogue according to the information within 5 minutes.

B: Invite some Ss to play their dialogues in the class.

Aim:Through the Speaking Activity to train Ss’ skills of listening and speaking and abilities of using language.

Step3. Business Reading

1. Learning the text

【Teacher’s words】Just now all of you have done a good job. We now know how to tour with a customer. In fact, to have a good time in touring, it is very important to make a good travel arrangement in advance. So we’d like to learn some correct ways of making a travel arrangement. This step we will do self-study activity, Choosing Game （选一选游戏）, Filling Game（填一填游戏）,and Translation:

(1) Self-studying Activity

A. Give Ss 5 Mins to self-study the text with two Pre-reading Questions:

1. What should you first take into consideration before making the reservation？

2. What should you further confirm after working out a tentative itinerary?

B. Ask Ss to answer the questions.

C. Let Ss explain the main meaning of the text.

D. Teacher checks.

E. Ss read the text together.

(2)Choosing Game

A. PPT shows four sentences about the text.

B. Ask Ss to choose “True or False” one by one.

C. Teacher checks.

(3)Filling Game

A. PPT shows eight sentences with one blank each. Ask Ss to fill the words in the blanks of the

sentences.

B. Teacher checks.

C. Ss read the completed sentences together.

(4)Translation

A: PPT shows five sentences from the text, ask the students to translate them into Chinese.

B: Teacher checks.

Aim:Through Self-Study Activity and some Games to let Ss know the meaning of text about travel arrangements, master some useful words, phrases and sentences. And by reading the text to train the students’ reading abilities and let Ss pay attention to their pronunciations.

2. Games for Grammar

【Teacher’s words】: In this step we will have a competition. There are nine numbers in the screen. Each number stands for one question. Divide the students into four groups, ask them to pick out one number and then answer the corresponding questions.

(1)Competition

A. PPT shows nine numbers

B. Each group chooses one number and answer the question.

Aim: This step of Games for Grammar is to let Ss study and review grammar knowledge about verbs happily and unconsciously, to train the Ss’ bei ng active in thinking questions and finding the answers for the questions, and their abilities of the cooperation, to enhance their skills of speaking and translating.

Step 4: Consolidation and Summary

【Teacher’s words】: In this step we will do many practices activities to consolidate and sum something we learn in this lesson.

（1）Let Ss do the exercises “Translat ion”, “Cloze” And “Writing” to expand Ss knowledge of touring with a customer..

Aim: Through many exercises to do summary and consolidation to this lesson, the Ss can review and master the knowledge which we learn in this lesson. And the teacher emphasizes the key points and difficult points of this lesson again so as to let Ss know the importance of touring with a customer.

Step 5: Homework

【Teacher’s words】: Here there are four home works. Each student must do the first, second and third. And Ss have the right to decide whether they will do or not do the fourth one by themselves.

1. Read and recite the new words and expressions.

2. Read the text fluently.

3. Act as roles to make dialogues with your partners.

4. Search more knowledge about touring with a customer.

Aim: Through assignment by levels to let Ss choose their home works by themselves to encourage Ss to analyze themselves, improve Ss’ abilities of listening, speaking and reading further and train Ss’ abilities of communicating with others.

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