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商务英语函电实用模板

第一章建立业务关系

一、出口商去函要求建立业务关系

句型一何处得知对方的名称、地址及其他情况

We learn your name and address from…

We know your name and address through…

We learn from…that…

得知客户资料或信息的渠道:

银行Bank 商会Chambers of Commerce

媒体广告Advertisements in the media 商行目录Trade Directory 展销会和交易会Exhibitions and trade fairs 自我介绍或经其他公司介绍Introduction 市场调查Market investigations 互联网Internet

We owe your name and address to…

We obtain your name and address from…

You are introduced by…as (为)…

句型二自我介绍

We introduce ourselves as an important/exporter of…(产品)in our country.

We are an exporter of…handling the commodity for many years. We specialize in/deal in/handle…

We have been in the line of…for years.

句型三去函目的

We are writing to establish trading relations with you.

We shall be pleased to enter into business relations with you. We wish to build up trading relations with you.

句型四提供资料

We are sending you…

We attach hereto…for your reference.

Attached please find…

Attached are …随函附上。。。

句型五提供联系方式

Should you find any items interesting, please let us know by E-mail.

Should you be interested in our products. Please contact us through the above address.

If you find that business is possible, please contact us:…

句型六结束语

We look forward to your early reply.

We appreciate your early reply.

Your prompt reply will be greatly appreciated.

二、进口商去函要求建立业务关系

句型一We learn from…

句型二自我介绍We are…

句型三求购意向及去函目的

We are interested in… and writing to see if there is possibility to trade with you in the line.

It may interest you that we are in the market for…

句型四索求资料Please send us…

We appreciate your sending…

Your sending… will be appreciated.

句型五提供联系方式

Should you be interested in it, please…

句型六结束语Looking forward to…

第二章询盘与回复

一、进口商询盘

自我介绍&信息来源

We are one of the leading importers /exporters engaged in…

We are an importer/exporter handling …for many years.

We learn from…that you are one of the leading manufacturers of …in China.

求购意向

We are considering the purchase of …

We are interested in importing…

We will place large order with you for this product.

索资料&索报价及有关交易条款

We appreciate your detailed information about the product as

well as your competitive price.

Please send us your catalogues and quotations.

Please kindly provide minimum order quantity and payment terms

We’ll be pleased to have your catalogues and quotations. Please make us your best quotation for …(数量)of… (产品) 联系方式&结束信函

Should you be able to supply, please contact us: …

Looking forward to your early reply.

三、出口商答复买方询盘函

信函收悉

Thanks for your …

Your enquiry of …has been received with thanks.

按要求寄送资料或报价

Attached please find…

As requested, we send you…

提及有关其他交易条款(如需)

It is understood that…

Please note that…

Please see to it that…

We have to point out that…

We have to make it clear that…

Please note that: …

希望客户对报价满意并能很快收到订单或希望未来长期开展交易

We hope you will find our quotation satisfactory and look forward to receiving your order.

We look forward to doing business with you.

第三章报盘

完整的报盘应该包括以下内容:

1.对询价表示感谢

2.提供所要求的所有信息

3.对交货期

或者装运期的承诺4.如为实盘,注明有效期 5.希望对

方接受报价订购货物

发盘书信格式:叙述式列表式附件式

叙述式

一、We have received your letter of+时间

Thank you for your letter of +时间

Thank you for your enquiry of +时间+for our+商品

We’re in receipt of your enquiry of +时间+for+商品

二、Many thanks for your inquiry of …

Thank you for your enquiry and for your interest in our products.

We thank you for your inquiry of … and are pleased to quote as follows.

In reply, we can make you an offer for+商品件数of +品名+货号+at+价格+per+贸易术语+for shipment in +时间+by +支付条款

三.其他条款说明

Payment is made by…

Shipment is made within+时间

Each shirt is packed in a polybag.

Please note that there is no commission on our products, but a discount of 5% may be allowed if the quantity of your order is more than 1000 sets.

四.We must stress that this offer can remain open for three days only.

It is subject to our final confirmation.

To remain firm till+日期

五.We trust you will find our quotation satisfactory and look forward to receiving your order.

We look forward to receiving your order.

As the demand for our Mountain Bikes is heavy and we recommend you to place your order asap.

列表式

Thanks for your enquiry of ….

As requested, we offer as follows: …

第四章回复&还盘

1.报盘收悉

2.对报盘条款的看法

3.还盘建议

4.盼接受

还盘

一.Thanks for your quotation of May 5.

Thank you for your offer for ladies’ shoes.

Thank you for your fax of March 16, offering us the subject goods.

Your quotation of Oct. 2 was received with many thanks.

Thank you for your prompt reply and detailed quotation.

Thank you for the samples you sent in response to our enquiry of 8 June

二.Refuse the offer;

we are anxious to do business with yu, we find your price rather on the high side and out of line with the ruling market. have studied with local buyers, and would like to make a counter offer as follows:

are sorry to tell you that we cannot take you up on the offer as the price you are asking is above the market level here and for the quality in question.

should like to point out that your choice in color and pattern is very limited and that the shapes that are now fashionable are missing.

1.We hope you can make a reduction of 10% in your price.

2.Shipment is to be made in three equal monthly installments, beginning from May, 20...

3.All other terms and conditions are the same as those stipulated in your Quotation Sheet .

讨价还价抱怨价高we find your price on the high side.

We find your price too high to be acceptable.

Your price is far beyond our reach.

It is difficult for us to persuade our client to accept such a high price.

价格比较

Your price is much higher than that we can get elsewhere.

Your price is $10 higher than that from Indian suppliers.

Indian suppliers are offering their price in the market much lower than yours.

维护价格Our price is really favorable already.

Our price is based on that of the international market.

The price itself has left us little margin of profit.

建议降价

You are requested to reduce your price by at least 10%

You’d better make your price in line with the market and reduce…

If you could reduce your price by another 5 dollars, we may sign the contract.

拒绝降价

This is our rock-bottom price, and any further reduction is impossible.

It will be difficult for us to cut our price down to that extend. How can you expect us to reduce our price to that extend. That’s impossible.

接受降价

In view of your first trial order, we accept your counter offer, to encourage your willingness of promoting our products.

To set the ball rolling, we accept your counter-offer, and hope this concession will bring us future of business between us.

盼接受

We hope our accommodation can lead to an increase of business between us.

We trust this will satisfy you and look forward to your early reply.

第五章成函交

一、交易条款确认函二、买方发送订单三、卖方发送

合同

Dear Sirs,

Thank you for your quotation of … for the subject good.收到发盘We enclose our purchase order in duplicate.寄送订单Please send us your sales confirmation in duplicate with signature.要求销售

We confirm accepting your offer.接受发盘,确认接受

We send separately our order 出口商报盘

第六章付款条件

关于付款方式的信函写作:

出口方介绍付款的习惯做法

进口方建议付款方式

关于付款通知的信函写作:

进口方通知款项已付

出口方催促付款

出口方介绍付款条件的习惯做法:

句型:We require payment by…

We insist payment by…

Payment is to be made by…

Payment by …is our usual practice.

Payment by…is requested.

Dear ***,

Re: payment for you order No. ***. Please see to it than an irrevocable L/C is required for this initial order. Should it be

acceptable, we’ll send our S/C to you.

进口方建议付款方式:

句型:We suggest payment by…

We wonder whether you accept payment by …

Payment is by…is accepted by us.

Payment by…is not acceptable .What we suggest is that…Payment by …is what we expected.

第七章

催开信用证

一、提醒买方我方货已发或交货期临近,但仍未收到相关信用证

We refer to your Order fax machines under our sales confirmation

We would like to remind you that the date of delivery is approaching but we have not received your L/C.

Please open your L/C asap.

Please open the L/C in good time so that we may effect shipment on time.

二、提醒买方开立立信用证时需注意事项

Please make sure that the stipulations in the L/C are in exact accordance with the terms of the sales confirmation to avoid any subsequent amendments.

三、;总结语

We are looking forward to receiving your L/C soon.

We are awaiting your earlier reply.

修改信用证函的步骤:

一.通知进口商已收到信用证

二.陈述找到相关的错误和差异,并给出修改的理由三.希望对方尽快修改错误

一.Thank your for your L/C

Your L/C has been received with many thanks. 二.However, some discrepancies are found in it.

On examination, we’re sorry to find the following discrepancies.

Please make the following amendment.

1.To insert…

2.To delete…

3.To amend …to read …

三.Thank you for your kind cooperation.

展证函

起首延迟发货原因要求展证

一.We inform you that…

Please note that…

二.Owing to the delay in delivery ,may delivery is

possible.

Pls extend the L/C to the end of this month for shipment.

第八章

敦促立即叫或信函步骤

一.说明相关信用证已经开立或者提醒对方装货期即将到来

二.说明立即装运的必要性和理由

三.提示迟装对生意有害,希望对方早日装运

一.We wish to inform you that the L/C…has been opened. We are glad to inform you that…

The covering L/C …has been established.

三.As the selling season is coming, our clients are in urgent need of the goods.

We wish you can ship the goods as soon as possible to enable us to catch the brisk demand…

三.Any delay in shipment will be detrimental to…

It is beneficial to both parties to …

We thank you for your cooperation in this respect.

We await your good news。

第九章

买方保险信函的写作步骤如下:

一.提示合同,货物等

We refer your to Contract

Referring to…

With regard to …our Contract…

二,提出具体保险要求及理由

As …we shall be glad if you…

As you know,…we suggest…

Owing to …we would appreciate it if you…

二.希望对方同意并希望对方尽早发货

We wish you can accommodate us in this respect. We hope to receive your favorable reply.

卖方保险信函写作

一,说明收到信函

二,说明自己的意见,及其理由

We agree to…

We want to make it clear that…

With regard to …we regret being unable to accept…三,说明会立即发货等

We sincerely hope that we can …

We have insured the goods…

12种商务英语信函范文

12种商务英语信函范文 第一种、介绍信Letters of Introduction 实例之一: Dear Mr. / Ms., This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business. We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate. Yours faithfully 尊敬的先生/小姐, 现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。 我们将非常感谢您向琼斯先生提供的任何帮助,并非常高兴施以回报。 您诚挚的 实例之二: Dear Mr. / Ms, We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season. We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need. Yours faithfully 尊敬的先生/小姐, 我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周,他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。 如能介绍他给可靠的生产厂家,向他提供所需的任何帮助或建议,我们将不胜感谢。 您诚挚的 第二种、约定Appointments 实例之一: Dear Mr./Ms, Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest. Yours faithfully,

商务英语函电实用模板

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We are writing to establish trading relations with you. We shall be pleased to enter into business relations with you. We wish to build up trading relations with you. 句型四提供资料 We are sending you… We attach hereto…for your reference. Attached please find… Attached are …随函附上。。。 句型五提供联系方式 Should you find any items interesting, please let us know by E-mail. Should you be interested in our products. Please contact us through the above address. If you find that business is possible, please contact us:… 句型六结束语 We look forward to your early reply. We appreciate your early reply. Your prompt reply will be greatly appreciated. 二、进口商去函要求建立业务关系 句型一We learn from… 句型二自我介绍We are… 句型三求购意向及去函目的

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